Lyte- platform & people are amazing! Lyte-this platform and the people running the messaging team and customer service support was absolutely amazing. Our tickets were canceled because of my card and we missed the two hour window. Find a phone number to call them so I use the messaging platform and they responded back within minutes. we continue to email back-and-forth. It was resolved and luckily they were able to give us another opportunity to get the tickets! I was really prepared for a frustrating robot or a dead end answer. So pleasantly surprised about this platform and the Lyte team.

I can’t rave about this company enough I can’t rave about this company enough. It gave me the ability to get tickets to a sold out show without paying ridiculous scalper prices or having to worry about being scammed. I put in a ticket because initially when I tried to buy the tickets for an event there wasn’t an option to get in line live, I contacted support and Ryan got it fixed for me wicked fast and I got my ticket order filled a couple of weeks later!

After the Blue Ridge Rock Festival… After the Blue Ridge Rock Festival (BRRF) screwed over its fans with poor execution and a festival that had the majority of its acts canceled... and after BRRF continued to lie and delay about issuing refunds, Lyte stepped up and did the right thing and issued a refund for the festival tickets that we purchased through them. BRRF still hasn't refunded anyone.

Saphia was super helpful! Saphia was super helpful. We had our wires crossed in the beginning but Saphia stayed professional and was understanding especially considering the multiple panicked emails I sent. I had accidentally missed a payment and my plan was cancelled so as you can imagine I had bombarded Lyte Support with emails. The only thing I didn’t like was the time difference as I’m in New Zealand and the service is based in the US, the response time is also slower. All in all, awesome service from Saphia and the Lyte team! Thank you so much for your help and resolving my issue!!! 😊

Gulf Coast Jam I'm a First Responder and was looking forward to attending the Gulf Coast Jam. I wasn't sure if I could purchase a ticket for my Husband & Mother for the First Responder discount. When I inquired about it there were three tickets available. When I finally received an answer the tickets were no longer available. Now I'm on a waiting list and haven't heard anything yet.