Great Customer Service! Jazz responded to my email within 24 hours and answered my question/request very clearly and concise. I wanted to upgrade my GA Sol Blume ticket to a VIP ticket and they were able to assist me with that very easily. They were a big help.

Saphia was super helpful! Saphia was super helpful. We had our wires crossed in the beginning but Saphia stayed professional and was understanding especially considering the multiple panicked emails I sent. I had accidentally missed a payment and my plan was cancelled so as you can imagine I had bombarded Lyte Support with emails. The only thing I didn’t like was the time difference as I’m in New Zealand and the service is based in the US, the response time is also slower. All in all, awesome service from Saphia and the Lyte team! Thank you so much for your help and resolving my issue!!! 😊

Jimmy was extremely helpful thank you! Jimmy assisted me in finding my tickets for Lost paradise. He went above and beyond and has made my day. Fantastic clear advice and extremely efficient responses! Thank you so much Jimmy I really appreciate it!

Quickest response I ever goT. Lyte’s customer service team was so helpful they gave me an answer legit in less than 2 minute . I had a question about my ticket. I booked it under my husbands surname however It doesn’t match my surname on my licence , as I didn’t want to get denied entry due to that . So I emailed lyte (I was panicking ) about 1 hour before the gates opened I got a response within 2 minutes . The fastest response I ever gotten via email. Majority of company’s can learn something with how lyte has set up their customer service especially if its last minute questions . Thank you so much Lyte and my agents name was Maria .

Lyte absolutely came thru for us Lyte absolutely came thru for us. Thank you Teresa and Marie. We has weekend 1 tickets leading up to the Covid cancellation(s). Then a family event was scheduled for that weekend. Missing Coachella after waiting this long - what if we are not able to swap? Fortunately, our experience with Lyte was excellent and it came thru for us. We will use Lyte again if (and more likely when) this happens again. Thank you Lyte - this took a lot of pressure off of us. The anticipation and excitement of the Coachella experience has returned.