I’m writing here because they were… I’m writing here because they were perfect solving my case. I’ve bought tickets for the wrong day and after the contact, I’ve bought another ticket for the correct day and after 2 days they refunded my money

Prompt refund Prompt communication with Lyte support. Blue ridge rock festival was canceled so Lyte refunded my tickets even though Blue Ridge themselves haven’t started yet. Thank you!

Lyte absolutely came thru for us Lyte absolutely came thru for us. Thank you Teresa and Marie. We has weekend 1 tickets leading up to the Covid cancellation(s). Then a family event was scheduled for that weekend. Missing Coachella after waiting this long - what if we are not able to swap? Fortunately, our experience with Lyte was excellent and it came thru for us. We will use Lyte again if (and more likely when) this happens again. Thank you Lyte - this took a lot of pressure off of us. The anticipation and excitement of the Coachella experience has returned.

Customer service After discovering an issue with resale tickets, Jazz certainly stayed on top if it and kept me informed! Today I got her email that everything is taken care of! She was amazing and I’m sure the staff must be as well!

Excellent Customer Service A+++ Purchased tickets for an upcoming show and didn't receive the confirmation email. Contacted support and they took care of my issue (which was my fault - mistyped email address) and addressed all of the questions that I had. Very happy with the support - Lily was the best! Highly recommended A+++