Don’t expect to get paid on time Don’t expect to get paid on time. Their guarantee that they pay the first business day after a concert is false. They don’t have active customer support personnel so you may get a response 3 days later. I returned tickets months ago and they keep your funds as an interest-fee loan for themselves which is how the generate additional profit for themselves. Would recommend getting tickets through Ticketmaster or working with another 3rd party that pays you then and there.

Charged me $1500 for tickets without consent Charged me $1500 for tickets without consent I entered the waiting list for an event in April. Then 4 months later - without explicit consent or opt-in to exit the waiting list - they charged my credit card for the event. I didn't find out until months later when reviewing my credit card statement Looking back at my email, they had sent two generic spam-like emails that didn't mention the event in the subject line nor made clear they had charged me $1500 Clear dark pattern in UX that they know they can get away with. Be very careful using this site if you don't want to get robbed!

Questions about potential scams answered I had questions about some things that potential ticket sellers were saying online, and they appeared to be scams. I had the pleasure of dealing with Lily, and after asking for more information, she provided information that verified that these were indeed scams. She also told me to email Lyte to verify any sales links if I had concerns about other scams. Thanks Lily!

Prompt refund Prompt communication with Lyte support. Blue ridge rock festival was canceled so Lyte refunded my tickets even though Blue Ridge themselves haven’t started yet. Thank you!

Lyte did their bit Highly efficient and rapid response, which eased my worries regarding ticketing fir an up and coming event. Jazz, who was my customer liason, was friendly, Informative and supportive. Spot on from Lyte.