Questions about potential scams answered I had questions about some things that potential ticket sellers were saying online, and they appeared to be scams. I had the pleasure of dealing with Lily, and after asking for more information, she provided information that verified that these were indeed scams. She also told me to email Lyte to verify any sales links if I had concerns about other scams. Thanks Lily!

Prompt refund Prompt communication with Lyte support. Blue ridge rock festival was canceled so Lyte refunded my tickets even though Blue Ridge themselves haven’t started yet. Thank you!

I’m writing here because they were… I’m writing here because they were perfect solving my case. I’ve bought tickets for the wrong day and after the contact, I’ve bought another ticket for the correct day and after 2 days they refunded my money

Disappearing Springsteen tickets! Bought Springsteen tickets for the BST Hyde Park show via Festicket. Like many others I then tried to repurchase them via Lyte - directed by the organisers! After multiple support tickets and weeks and weeks I finally was able to purchase them again. It's now less than a week to go and I still don't have any tickets, just a confirmation I've paid. It looks like I don't actually own them at all, but am waiting for someone to return theirs?! Not what I signed up for - I bought tickets myself, not a resale. No response to yet another support ticket yesterday either. Terrible service for most of it, it feels like I'm being scammed!

I bought tickets for the wrong day in error I bought the wrong tickets by mistake so I emailed to request a swap to a different day. It took a few days to get a response but it was clear I just needed to purchase more tickets for the correct day before I could get a refund which I did. I then received a response a few days later confirming my refund . All painless, the only negative thing would be the response time.