Damon Hess
GBQuestions about potential scams answered I had questions about some things that potential ticket sellers were saying online, and they appeared to be scams. I had the pleasure of dealing with Lily, and after asking for more information, she provided information that verified that these were indeed scams. She also told me to email Lyte to verify any sales links if I had concerns about other scams. Thanks Lily!
CG
GBCustomer service After discovering an issue with resale tickets, Jazz certainly stayed on top if it and kept me informed! Today I got her email that everything is taken care of! She was amazing and I’m sure the staff must be as well!
Ms Kim Clothier
GBI bought tickets for the wrong day in error I bought the wrong tickets by mistake so I emailed to request a swap to a different day. It took a few days to get a response but it was clear I just needed to purchase more tickets for the correct day before I could get a refund which I did. I then received a response a few days later confirming my refund . All painless, the only negative thing would be the response time.
Mila Horder
AUJimmy was extremely helpful thank you! Jimmy assisted me in finding my tickets for Lost paradise. He went above and beyond and has made my day. Fantastic clear advice and extremely efficient responses! Thank you so much Jimmy I really appreciate it!
Amy Maitre
GBGreat Customer Service! Jazz responded to my email within 24 hours and answered my question/request very clearly and concise. I wanted to upgrade my GA Sol Blume ticket to a VIP ticket and they were able to assist me with that very easily. They were a big help.