Disappearing Springsteen tickets! Bought Springsteen tickets for the BST Hyde Park show via Festicket. Like many others I then tried to repurchase them via Lyte - directed by the organisers! After multiple support tickets and weeks and weeks I finally was able to purchase them again. It's now less than a week to go and I still don't have any tickets, just a confirmation I've paid. It looks like I don't actually own them at all, but am waiting for someone to return theirs?! Not what I signed up for - I bought tickets myself, not a resale. No response to yet another support ticket yesterday either. Terrible service for most of it, it feels like I'm being scammed!

Don’t expect to get paid on time Don’t expect to get paid on time. Their guarantee that they pay the first business day after a concert is false. They don’t have active customer support personnel so you may get a response 3 days later. I returned tickets months ago and they keep your funds as an interest-fee loan for themselves which is how the generate additional profit for themselves. Would recommend getting tickets through Ticketmaster or working with another 3rd party that pays you then and there.

Prompt refund Prompt communication with Lyte support. Blue ridge rock festival was canceled so Lyte refunded my tickets even though Blue Ridge themselves haven’t started yet. Thank you!

Questions about potential scams answered I had questions about some things that potential ticket sellers were saying online, and they appeared to be scams. I had the pleasure of dealing with Lily, and after asking for more information, she provided information that verified that these were indeed scams. She also told me to email Lyte to verify any sales links if I had concerns about other scams. Thanks Lily!

I am still waiting for my Bruce… I am still waiting for my Bruce Springsteen tickets for Thursday6 July. Emailed twice but just received a reply to follow the link that isn’t allowing me to download the tickets. Getting worried 3 July: without ANY communication from Lyte I had an email from AXS regarding my Bruce Springsteen tickets. All now downloaded. The lack communication from Lyte was disappointing to say the least and stressful. Had I been scammed. Would not recommend them to anyone.