Excellent Customer Service A+++ Purchased tickets for an upcoming show and didn't receive the confirmation email. Contacted support and they took care of my issue (which was my fault - mistyped email address) and addressed all of the questions that I had. Very happy with the support - Lily was the best! Highly recommended A+++

Questions about potential scams answered I had questions about some things that potential ticket sellers were saying online, and they appeared to be scams. I had the pleasure of dealing with Lily, and after asking for more information, she provided information that verified that these were indeed scams. She also told me to email Lyte to verify any sales links if I had concerns about other scams. Thanks Lily!

I’m writing here because they were… I’m writing here because they were perfect solving my case. I’ve bought tickets for the wrong day and after the contact, I’ve bought another ticket for the correct day and after 2 days they refunded my money

Lyte- platform & people are amazing! Lyte-this platform and the people running the messaging team and customer service support was absolutely amazing. Our tickets were canceled because of my card and we missed the two hour window. Find a phone number to call them so I use the messaging platform and they responded back within minutes. we continue to email back-and-forth. It was resolved and luckily they were able to give us another opportunity to get the tickets! I was really prepared for a frustrating robot or a dead end answer. So pleasantly surprised about this platform and the Lyte team.

Charged me $1500 for tickets without consent Charged me $1500 for tickets without consent I entered the waiting list for an event in April. Then 4 months later - without explicit consent or opt-in to exit the waiting list - they charged my credit card for the event. I didn't find out until months later when reviewing my credit card statement Looking back at my email, they had sent two generic spam-like emails that didn't mention the event in the subject line nor made clear they had charged me $1500 Clear dark pattern in UX that they know they can get away with. Be very careful using this site if you don't want to get robbed!