Great Customer Service! Jazz responded to my email within 24 hours and answered my question/request very clearly and concise. I wanted to upgrade my GA Sol Blume ticket to a VIP ticket and they were able to assist me with that very easily. They were a big help.

Lyte absolutely came thru for us Lyte absolutely came thru for us. Thank you Teresa and Marie. We has weekend 1 tickets leading up to the Covid cancellation(s). Then a family event was scheduled for that weekend. Missing Coachella after waiting this long - what if we are not able to swap? Fortunately, our experience with Lyte was excellent and it came thru for us. We will use Lyte again if (and more likely when) this happens again. Thank you Lyte - this took a lot of pressure off of us. The anticipation and excitement of the Coachella experience has returned.

Prompt refund Prompt communication with Lyte support. Blue ridge rock festival was canceled so Lyte refunded my tickets even though Blue Ridge themselves haven’t started yet. Thank you!

Customer service After discovering an issue with resale tickets, Jazz certainly stayed on top if it and kept me informed! Today I got her email that everything is taken care of! She was amazing and I’m sure the staff must be as well!

I bought tickets for the wrong day in error I bought the wrong tickets by mistake so I emailed to request a swap to a different day. It took a few days to get a response but it was clear I just needed to purchase more tickets for the correct day before I could get a refund which I did. I then received a response a few days later confirming my refund . All painless, the only negative thing would be the response time.