Disappearing Springsteen tickets! Bought Springsteen tickets for the BST Hyde Park show via Festicket. Like many others I then tried to repurchase them via Lyte - directed by the organisers! After multiple support tickets and weeks and weeks I finally was able to purchase them again. It's now less than a week to go and I still don't have any tickets, just a confirmation I've paid. It looks like I don't actually own them at all, but am waiting for someone to return theirs?! Not what I signed up for - I bought tickets myself, not a resale. No response to yet another support ticket yesterday either. Terrible service for most of it, it feels like I'm being scammed!

I can’t rave about this company enough I can’t rave about this company enough. It gave me the ability to get tickets to a sold out show without paying ridiculous scalper prices or having to worry about being scammed. I put in a ticket because initially when I tried to buy the tickets for an event there wasn’t an option to get in line live, I contacted support and Ryan got it fixed for me wicked fast and I got my ticket order filled a couple of weeks later!

Jimmy was extremely helpful thank you! Jimmy assisted me in finding my tickets for Lost paradise. He went above and beyond and has made my day. Fantastic clear advice and extremely efficient responses! Thank you so much Jimmy I really appreciate it!

After the Blue Ridge Rock Festival… After the Blue Ridge Rock Festival (BRRF) screwed over its fans with poor execution and a festival that had the majority of its acts canceled... and after BRRF continued to lie and delay about issuing refunds, Lyte stepped up and did the right thing and issued a refund for the festival tickets that we purchased through them. BRRF still hasn't refunded anyone.

Customer service After discovering an issue with resale tickets, Jazz certainly stayed on top if it and kept me informed! Today I got her email that everything is taken care of! She was amazing and I’m sure the staff must be as well!