I’m writing here because they were… I’m writing here because they were perfect solving my case. I’ve bought tickets for the wrong day and after the contact, I’ve bought another ticket for the correct day and after 2 days they refunded my money

Disappearing Springsteen tickets! Bought Springsteen tickets for the BST Hyde Park show via Festicket. Like many others I then tried to repurchase them via Lyte - directed by the organisers! After multiple support tickets and weeks and weeks I finally was able to purchase them again. It's now less than a week to go and I still don't have any tickets, just a confirmation I've paid. It looks like I don't actually own them at all, but am waiting for someone to return theirs?! Not what I signed up for - I bought tickets myself, not a resale. No response to yet another support ticket yesterday either. Terrible service for most of it, it feels like I'm being scammed!

Don’t expect to get paid on time Don’t expect to get paid on time. Their guarantee that they pay the first business day after a concert is false. They don’t have active customer support personnel so you may get a response 3 days later. I returned tickets months ago and they keep your funds as an interest-fee loan for themselves which is how the generate additional profit for themselves. Would recommend getting tickets through Ticketmaster or working with another 3rd party that pays you then and there.

I can’t rave about this company enough I can’t rave about this company enough. It gave me the ability to get tickets to a sold out show without paying ridiculous scalper prices or having to worry about being scammed. I put in a ticket because initially when I tried to buy the tickets for an event there wasn’t an option to get in line live, I contacted support and Ryan got it fixed for me wicked fast and I got my ticket order filled a couple of weeks later!

Great Customer Service! Jazz responded to my email within 24 hours and answered my question/request very clearly and concise. I wanted to upgrade my GA Sol Blume ticket to a VIP ticket and they were able to assist me with that very easily. They were a big help.