Buyer beware - sold a poorly made knock off Buyer beware. I was sold an Elina Pilates Chair and received a faulty knock off! Before I placed the order, I had written their customer service to confirm that the product would be under the Elina warranty. I received an email confirming that it would be. Shipping time was pretty good. Upon receiving the item, it all was downhill. The product itself was not well finished and had some gaps in the woodwork- smeared varnish. The bench and the pedals had been attached to the hardware with all the plastic wrap around it. I am not sure who built this chair, but it was not anyone working for the Elina company. I then asked for information on the warranty and received no answer. (Also, all the bubble wrap that was used to wrap the chair was dirty, there were 2 stains on the product which customer service said to just wipe off (they are permanent.)) When I asked for a return (their website states free returns with postage within 30 days.) I did not get a response. I bought from this company because they were the fastest shipping time and they had the color ivory that I wanted in stock. I saved maybe $200 dollars from competitors and would never have ordered from this company if I had known I would be getting a knock off. Seems like I am now stuck with this chair after spending almost 1300 on it. Who knows how it will stand up with use over time. I never write bad reviews but I feel it like I really should because this is deceptive poor business practices and I am planning to file a complaint if I can with the Better Business Bureau. Go elsewhere!! Also, this company is definitely not based in Los Angeles.

It arrived three weeks after placing… It arrived three weeks after placing the order, but upon receipt, the wooden box packaging was already crushed and broken, but the body of the machine was not broken, but the edges of one of the boxes were crushed and deformed. Customer service responded quickly and promised to send me a replacement. I think I would have given a higher rating if the wooden box packaging had not been warped and the shipping had been a little faster.

Arrived in very quick time Arrived in very quick time. The A2 has exceeded my expectations. Easy to set up except for the straps. The springs are more expensive beds. Easy to fold up and pack away.

I'd love it if Ciga A2 made stronger… I'd love it if Ciga A2 made stronger springs (happy to buy separately, hint), but for the price this reformer is incredible! Super easy to fold up and store, and works great.

I spent at least three months… I spent at least three months researching and planning my purchase and finally chose this great Cadillac for the money. When I received it, the accessories and core structure were intact except for a small tear in the wood crate packaging. After assembling it, I couldn't help but marvel at the fact that I had made a very good choice.