Buyer beware - sold a poorly made knock off Buyer beware. I was sold an Elina Pilates Chair and received a faulty knock off! Before I placed the order, I had written their customer service to confirm that the product would be under the Elina warranty. I received an email confirming that it would be. Shipping time was pretty good. Upon receiving the item, it all was downhill. The product itself was not well finished and had some gaps in the woodwork- smeared varnish. The bench and the pedals had been attached to the hardware with all the plastic wrap around it. I am not sure who built this chair, but it was not anyone working for the Elina company. I then asked for information on the warranty and received no answer. (Also, all the bubble wrap that was used to wrap the chair was dirty, there were 2 stains on the product which customer service said to just wipe off (they are permanent.)) When I asked for a return (their website states free returns with postage within 30 days.) I did not get a response. I bought from this company because they were the fastest shipping time and they had the color ivory that I wanted in stock. I saved maybe $200 dollars from competitors and would never have ordered from this company if I had known I would be getting a knock off. Seems like I am now stuck with this chair after spending almost 1300 on it. Who knows how it will stand up with use over time. I never write bad reviews but I feel it like I really should because this is deceptive poor business practices and I am planning to file a complaint if I can with the Better Business Bureau. Go elsewhere!! Also, this company is definitely not based in Los Angeles.

I'd love it if Ciga A2 made stronger… I'd love it if Ciga A2 made stronger springs (happy to buy separately, hint), but for the price this reformer is incredible! Super easy to fold up and store, and works great.

This Cadillac V2 is really helpful in… This Cadillac V2 is really helpful in correcting posture! Consistent exercise has improved my posture issues, especially hunching and lower back problems. This device is very well thought out, quiet and smooth to use, and has a very sleek design. Their sales team is very professional and gave me a lot of advice on my posture issues and the service was excellent!

Recommended by a coworker Recommended by a coworker, I received the V5 Reformer without any problems and it allows me to continue my Pilates training from the convenience of my home, saving me time and money. They offered the most competitive price. It was easy to set up.

With the wood reformer that arrived… With the wood reformer that arrived well. I have ordered a ivory reformer but instead I received a black reformer. I asked for a new replacement, but the delivery time was a bit long. Apparently they cannot do much about it.... I find that customer service a little weak.