I spent at least three months… I spent at least three months researching and planning my purchase and finally chose this great Cadillac for the money. When I received it, the accessories and core structure were intact except for a small tear in the wood crate packaging. After assembling it, I couldn't help but marvel at the fact that I had made a very good choice.

It arrived three weeks after placing… It arrived three weeks after placing the order, but upon receipt, the wooden box packaging was already crushed and broken, but the body of the machine was not broken, but the edges of one of the boxes were crushed and deformed. Customer service responded quickly and promised to send me a replacement. I think I would have given a higher rating if the wooden box packaging had not been warped and the shipping had been a little faster.

This Cadillac V2 is really helpful in… This Cadillac V2 is really helpful in correcting posture! Consistent exercise has improved my posture issues, especially hunching and lower back problems. This device is very well thought out, quiet and smooth to use, and has a very sleek design. Their sales team is very professional and gave me a lot of advice on my posture issues and the service was excellent!

Great service Great service. Easy to purchased and track shipping status. Love the V5 reformer.

With the wood reformer that arrived… With the wood reformer that arrived well. I have ordered a ivory reformer but instead I received a black reformer. I asked for a new replacement, but the delivery time was a bit long. Apparently they cannot do much about it.... I find that customer service a little weak.