Buyer beware - sold a poorly made knock off Buyer beware. I was sold an Elina Pilates Chair and received a faulty knock off! Before I placed the order, I had written their customer service to confirm that the product would be under the Elina warranty. I received an email confirming that it would be. Shipping time was pretty good. Upon receiving the item, it all was downhill. The product itself was not well finished and had some gaps in the woodwork- smeared varnish. The bench and the pedals had been attached to the hardware with all the plastic wrap around it. I am not sure who built this chair, but it was not anyone working for the Elina company. I then asked for information on the warranty and received no answer. (Also, all the bubble wrap that was used to wrap the chair was dirty, there were 2 stains on the product which customer service said to just wipe off (they are permanent.)) When I asked for a return (their website states free returns with postage within 30 days.) I did not get a response. I bought from this company because they were the fastest shipping time and they had the color ivory that I wanted in stock. I saved maybe $200 dollars from competitors and would never have ordered from this company if I had known I would be getting a knock off. Seems like I am now stuck with this chair after spending almost 1300 on it. Who knows how it will stand up with use over time. I never write bad reviews but I feel it like I really should because this is deceptive poor business practices and I am planning to file a complaint if I can with the Better Business Bureau. Go elsewhere!! Also, this company is definitely not based in Los Angeles.

The quality of the trainer is really… The quality of the trainer is really outstanding! I was looking for a piece of equipment that would work for me, and their trainers have met my needs perfectly. The stability and comfort of the equipment makes it easy for me to workout at home and has helped me improve my flexibility. Their sales team was very patient and answered my questions in a timely manner, top notch service!

With so many Pilates studios shutting… With so many Pilates studios shutting down due to the pandemic and the remaining open ones being so expensive, I decided to invest in myself and my health and purchase my own reformer for my home. So glad.I did.

I live in a small apartment and the A2… I live in a small apartment and the A2 reformer could not be more perfect for getting in great workout in my small space! It’s compact, pretty to look at, and great for both challenging workouts and slower recovery days. 5/5 recommend for every Pilates lover!

The product is good value for money The product is good value for money. Customer service is great and responds promptly to any questions. The only issue I have is with quality control and shipping - I often receive damaged items in transit because they are either not packaged properly or are thrown around by the carrier.