Arrived in very quick time Arrived in very quick time. The A2 has exceeded my expectations. Easy to set up except for the straps. The springs are more expensive beds. Easy to fold up and pack away.

With so many Pilates studios shutting… With so many Pilates studios shutting down due to the pandemic and the remaining open ones being so expensive, I decided to invest in myself and my health and purchase my own reformer for my home. So glad.I did.

It arrived three weeks after placing… It arrived three weeks after placing the order, but upon receipt, the wooden box packaging was already crushed and broken, but the body of the machine was not broken, but the edges of one of the boxes were crushed and deformed. Customer service responded quickly and promised to send me a replacement. I think I would have given a higher rating if the wooden box packaging had not been warped and the shipping had been a little faster.

The customer service is very good. The customer service is very good. They even get back to me when I have questions (really important). This is the second time I've ordered parts (design flaws cause parts to wear out; sorry, that's just a negative). Both times the service people were outstanding representatives of the company. Professional, enthusiastic, and courteous.

This Cadillac V2 is really helpful in… This Cadillac V2 is really helpful in correcting posture! Consistent exercise has improved my posture issues, especially hunching and lower back problems. This device is very well thought out, quiet and smooth to use, and has a very sleek design. Their sales team is very professional and gave me a lot of advice on my posture issues and the service was excellent!