Ramona Hayes
USI purchased 2 tickets through… I purchased 2 tickets through Ticketsoffice.com for the Celine Dion concert at the Moda Center/Portland Oregon in 2019. It was rescheduled twice. Then cancelled. I cannot reach anyone through emails or the phone numbers they provide. How can I get my refund?
JUSTIN RIVAS
USBAD EXPERIENCE IN THE PAST WITH THIS… BAD EXPERIENCE IN THE PAST WITH THIS WEBSITE. PLUS WHEN THERE IS AN ISSUES, THE CUSTOMSER SERVICE IS EVEN WORST! CANT GET A HOLD OF ANYONE.. EVER!! ALSO, IF YOU TRY TO EMAIL CUSTOMER SUPPORT, ITS LIKE EMAILING NO ONE BECAUSE NO MATTER THE ISSUES, ITS ALWAYS THE SAME REPLY. SMH >:( HOPEFULLY THIS TIME AROUND, IT WILL BE BETTER.
Kom Chris Ngoy
USBuble concert Went to Buble concert, was told my tix were no good. Had to buy new ones at the event. Contacted ticketoffices about 10 times, after many hours on the phone and months later, I finally got my refund. Overall, I do not trust this business as it was very suspicious on why I was denied entry and the fact it took so long to receive my refund. Also, I felt I was given the runaround and they had no answers to any questions. Lastly, it was nearly impossible to reach them. I recommend going straight to Ticketmaster.
Sara
USThe customer service representative was helpful and informative! The customer service representative was helpful, patient, and informative. At a time when a lot of folks seem to be on edge and kindness and patience are sometimes in short supply, I appreciate how he navigated the call. I had store credit and it wasn’t working to apply it online so he helped me with that and I asked him to look at a few different areas in the stadium until we got to a price and area I was happy with. Thanks!
Alyssia
CASuper Impressed with Charlie This was my first time using ticketoffices and I couldn’t be more pleased with the service that Charlie offered. He explained the process thoroughly and made sure all my questions were answered. I will be using ticketoffices again because of the experience he provided me. Thank you Charlie !