Royal Orchestra Venue Deception While order and getting our seat was easy enough. The advertised event was far from what we actually experienced. We went and saw the Vienna Royal Orchestra. All advertisement was that the venue was supposed to be in the House of Industry or Niederoesterreich Palace.; however, after getting our tickets and arriving at the address it turns out the venue is now a school gymnasium (I wish I was making this up). While the quality of performance was decent, it doesn't nearly make up for the 59 euro/person we paid based on the website images. Will be contacting for any reconciliation. Have another concert tomorrow....cant be worse can it?

Terrible Dinner in Hotel Breakfast Area I bought 2 tickets for Dinner + Vienna Mozart Orchestra / 1870 Restaurant Terrace / Musikverein - GoldenHall. The 1870 Restaurant is on the top floor of the Grand Hotel Wien. When I arrived the staff told me that the restaurant was booked for a private event and to proceed to the 1st Floor. The staff seated us at their hotel breakfast buffet area. We had a choice of fish or chicken. I chose the chicken. The plate was brought to me with 3 chicken nugget size pieces of chicken thigh meat and a lemon half to squeeze over it. There was nothing else on the plate. I tried to eat it but it was too greasy. I don’t write bad reviews, but this was a total rip off. I paid a lot of money to have a nice dinner with my wife at a nice restaurant. What we got instead was seating in a loud hotel lobby and an entree that wouldn’t meet McDonald’s standards. They even charged us $9 Euros for the bottle of water we drank. The soup and desert were fine and we enjoyed the concert, but don’t buy the dinner!

Misrepresentation I went to the Mozart house concert. The music was good - but it was not in Mozart's house! The entire purpose of the concert was the ornate decorations and history of the venue. Instead, we were in an abhorrently decorated modern room where they didn't even bother to unwrinkle the carpet the musicians were playing on. I have no recollection of them telling me it wasn't in the normal venue before purchasing - if they did, they must have sneaked it in somewhere where the customer doesn't see it. Awful rip-off, praying on tourists. It was hard to even enjoy the musicians when I was so disappointed I had fallen for their ploy like a shmuck - and then they have the audacity to charge for water in their swelteringly hot modern building that despite it's being at least fifty times younger than the actual building, does not have air conditioning. Better to call ahead and double-check everything before dealing with this vendor.

Worked exactly as advertised, no issues at all. Concert was exactly as described, correct time, correct date, correct place. Ordered tickets, printed out the receipt that was e-mailed to me a few minutes later, took it with me to Europe, showed it to the ticket counter at the concert hall in Salzburg and was assigned a seat immediately.

A wonderful musical experience It was a great musical experience, music rendered by four talented young women, set in one of the most beautiful opulent rooms in the world. I will always think of this evening in Salzburg in the marble hall of the palace listening to Mozart being played in his own city, fond memory of which will linger on for a long time to come.