Terrible Dinner in Hotel Breakfast Area I bought 2 tickets for Dinner + Vienna Mozart Orchestra / 1870 Restaurant Terrace / Musikverein - GoldenHall. The 1870 Restaurant is on the top floor of the Grand Hotel Wien. When I arrived the staff told me that the restaurant was booked for a private event and to proceed to the 1st Floor. The staff seated us at their hotel breakfast buffet area. We had a choice of fish or chicken. I chose the chicken. The plate was brought to me with 3 chicken nugget size pieces of chicken thigh meat and a lemon half to squeeze over it. There was nothing else on the plate. I tried to eat it but it was too greasy. I don’t write bad reviews, but this was a total rip off. I paid a lot of money to have a nice dinner with my wife at a nice restaurant. What we got instead was seating in a loud hotel lobby and an entree that wouldn’t meet McDonald’s standards. They even charged us $9 Euros for the bottle of water we drank. The soup and desert were fine and we enjoyed the concert, but don’t buy the dinner!

Bit more attention to detail and would be 5 stars Easy to use website with good information about the sort of performance you are booking. Confirmation arrived promptly and electronically. On the evening the arrangements seemed a little amateur eg allocation of an actual seat and while drinks at the interval were mentioned these had to be paid for. The invitation to comment comes with a "20 euro" gift voucher but mine actually says it's for 10 euros. For an extra few euros on the ticket price a glass of fizz in the interval could be included, and the front of house team on the night needs a little more training/support.

The expectation was very high ..... The expectation was very high for what the concert really was. I spent the past September 19 listening to the interpretation of "The Four Seasons" by Antonio Vivaldi and there was not a single minute in which the orchestra was tuned. Mainly, the first violin. He never tuned. And well, being a concert in the city of Vienna, the least one expects is a tuned orchestra. Very bad the concert.

We’d bought tickets online and… We’d bought tickets online and collected them at the venue on the evening of the performance . This was easy and straightforward. The actual concert was amazing - the venue is great and the performances of everyone was so professional. The underground back to our hotel was easy as well Vienna is without doubt a beautiful City and we enjoyed everything it had to offer - museums, Christmas markets, coffee / tea houses, the fair and Ferris wheel, ice skating, transportation, and food and drink very well priced. Can’t wait to return

Wonderful experience but clarify location first! This was a wonderful experience and the children really enjoyed it. We did not understand the location correctly from the email confirmation and we missed the first part of our concert unfortunately. The hosts were wonderful and let us attend the next session to catch up the first half of the concert and saved us good seats. They didn't have to do that and it was incredibly kind that they did! I would recommend these events but also recommend that you clarify the venue twice before you set off!