We came especially for this concert and… We came especially for this concert and we where very disappointed to find that the main room which Mozart used to play and work is still renovating, and it was very hot. We where in Vienna on Jon and on your email site it was written that you will be don by Match. And it wasn't like that. So it was disappointing.

Misrepresentation I went to the Mozart house concert. The music was good - but it was not in Mozart's house! The entire purpose of the concert was the ornate decorations and history of the venue. Instead, we were in an abhorrently decorated modern room where they didn't even bother to unwrinkle the carpet the musicians were playing on. I have no recollection of them telling me it wasn't in the normal venue before purchasing - if they did, they must have sneaked it in somewhere where the customer doesn't see it. Awful rip-off, praying on tourists. It was hard to even enjoy the musicians when I was so disappointed I had fallen for their ploy like a shmuck - and then they have the audacity to charge for water in their swelteringly hot modern building that despite it's being at least fifty times younger than the actual building, does not have air conditioning. Better to call ahead and double-check everything before dealing with this vendor.

An amateur concert…disappointing This was very much an amateur concert in terms of the music itself with a range of ability of the musicians themselves, the cello player being the excelling musician. Whilst the booking process itself was simple, for the price, the standard of the performance did not meet expectations which was particularly disappointing as the tickets were a special gift for us. We had printed off the tickets but the venue had a record of our booking. The venue for the Mozart concert was beautiful and the room was warm. We were welcomed by the hosts.

Vienna Concerts May 2019 During my visit to Vienna in May 2019, I registered for 3 concerts through ViennaConcerts.com. All were first rate. Each had a unique setting/venue that only added to the quality and atmosphere of the performances. If you have the opportunity, be sure to see Mozart’s Requiem at Karl’s Kirche.

Clumsy administration. Excellent concert As indicated in your preamble, this rating is given only to the administration of the concert. I booked in advance, and printed what I was stated to be an e-ticket. When we arrived, we found we had to queue, so we could receive another ticket after handing in the original. This took some time. We were told that unless we had the second ticket, we would not be ‘in the system’. I am not able to stand for long periods and there was nowhere to sit while my husband obtained the second ticket. I consider this to be terrible organisation, although the staff were polite in the circumstances. Fortunately this experience was not carried through to the concert itself, which was memorable.