We’d bought tickets online and… We’d bought tickets online and collected them at the venue on the evening of the performance . This was easy and straightforward. The actual concert was amazing - the venue is great and the performances of everyone was so professional. The underground back to our hotel was easy as well Vienna is without doubt a beautiful City and we enjoyed everything it had to offer - museums, Christmas markets, coffee / tea houses, the fair and Ferris wheel, ice skating, transportation, and food and drink very well priced. Can’t wait to return

Never again! Super over-priced ticket fo a rubbish seat. I felt cheated. The re-sellers at the entrance maybe a better option. Not worth it at all. The story does not end here as the experience at the Opera was awful because some of the staff were terribly nasty and arrogant. I wish I could talk to the manager. Never again!.

A wonderful experience! The online experience was very easy. The service at the concert was amazing! We were treated in a very sincere and special way. It was a magical night from beginning to end! The only somewhat negative, was that the venue was difficult to find. More information about how to find the unique location would be helpful.

Two splendid evenings... We experienced two evenings with Vienna Concerts on a recent trip to Austria, once in Salzburg and once in Vienna. On both evenings, we were well looked after and the meal was most enjoyable but it was the music which made the evenings special. This is particularly so with the Mozart concert in Salzburg.

Misrepresentation I went to the Mozart house concert. The music was good - but it was not in Mozart's house! The entire purpose of the concert was the ornate decorations and history of the venue. Instead, we were in an abhorrently decorated modern room where they didn't even bother to unwrinkle the carpet the musicians were playing on. I have no recollection of them telling me it wasn't in the normal venue before purchasing - if they did, they must have sneaked it in somewhere where the customer doesn't see it. Awful rip-off, praying on tourists. It was hard to even enjoy the musicians when I was so disappointed I had fallen for their ploy like a shmuck - and then they have the audacity to charge for water in their swelteringly hot modern building that despite it's being at least fifty times younger than the actual building, does not have air conditioning. Better to call ahead and double-check everything before dealing with this vendor.