Royal Orchestra Venue Deception While order and getting our seat was easy enough. The advertised event was far from what we actually experienced. We went and saw the Vienna Royal Orchestra. All advertisement was that the venue was supposed to be in the House of Industry or Niederoesterreich Palace.; however, after getting our tickets and arriving at the address it turns out the venue is now a school gymnasium (I wish I was making this up). While the quality of performance was decent, it doesn't nearly make up for the 59 euro/person we paid based on the website images. Will be contacting for any reconciliation. Have another concert tomorrow....cant be worse can it?

Great experience! Great experience! Finding and buying tickets for an event I was interested in was easy and efficient. I didn't realize I was supposed to print my ticket, which I didn't do before I arrived in Vienna. But the people at the event were accommodating so it was no problem! Really enjoyed the concert. I would use Viennaconcerts.com again!

We’d bought tickets online and… We’d bought tickets online and collected them at the venue on the evening of the performance . This was easy and straightforward. The actual concert was amazing - the venue is great and the performances of everyone was so professional. The underground back to our hotel was easy as well Vienna is without doubt a beautiful City and we enjoyed everything it had to offer - museums, Christmas markets, coffee / tea houses, the fair and Ferris wheel, ice skating, transportation, and food and drink very well priced. Can’t wait to return

Misrepresentation I went to the Mozart house concert. The music was good - but it was not in Mozart's house! The entire purpose of the concert was the ornate decorations and history of the venue. Instead, we were in an abhorrently decorated modern room where they didn't even bother to unwrinkle the carpet the musicians were playing on. I have no recollection of them telling me it wasn't in the normal venue before purchasing - if they did, they must have sneaked it in somewhere where the customer doesn't see it. Awful rip-off, praying on tourists. It was hard to even enjoy the musicians when I was so disappointed I had fallen for their ploy like a shmuck - and then they have the audacity to charge for water in their swelteringly hot modern building that despite it's being at least fifty times younger than the actual building, does not have air conditioning. Better to call ahead and double-check everything before dealing with this vendor.

A wonderful musical experience It was a great musical experience, music rendered by four talented young women, set in one of the most beautiful opulent rooms in the world. I will always think of this evening in Salzburg in the marble hall of the palace listening to Mozart being played in his own city, fond memory of which will linger on for a long time to come.