Bit more attention to detail and would be 5 stars Easy to use website with good information about the sort of performance you are booking. Confirmation arrived promptly and electronically. On the evening the arrangements seemed a little amateur eg allocation of an actual seat and while drinks at the interval were mentioned these had to be paid for. The invitation to comment comes with a "20 euro" gift voucher but mine actually says it's for 10 euros. For an extra few euros on the ticket price a glass of fizz in the interval could be included, and the front of house team on the night needs a little more training/support.

The show was wonderful but had to (in addition to the packaged cost) pay for beverages. The show was wonderful, the food was great but very small helpings, but the drinks (to include water) were not included in the meal price. I had wished that I would've known about the added cost of the drinks- especially that I would be paying more than 5 Euro for a bottle of water. I would attend in the future but I would upgrade my meal for a better experience.

An amateur concert…disappointing This was very much an amateur concert in terms of the music itself with a range of ability of the musicians themselves, the cello player being the excelling musician. Whilst the booking process itself was simple, for the price, the standard of the performance did not meet expectations which was particularly disappointing as the tickets were a special gift for us. We had printed off the tickets but the venue had a record of our booking. The venue for the Mozart concert was beautiful and the room was warm. We were welcomed by the hosts.

We’d bought tickets online and… We’d bought tickets online and collected them at the venue on the evening of the performance . This was easy and straightforward. The actual concert was amazing - the venue is great and the performances of everyone was so professional. The underground back to our hotel was easy as well Vienna is without doubt a beautiful City and we enjoyed everything it had to offer - museums, Christmas markets, coffee / tea houses, the fair and Ferris wheel, ice skating, transportation, and food and drink very well priced. Can’t wait to return

Wonderful experience but clarify location first! This was a wonderful experience and the children really enjoyed it. We did not understand the location correctly from the email confirmation and we missed the first part of our concert unfortunately. The hosts were wonderful and let us attend the next session to catch up the first half of the concert and saved us good seats. They didn't have to do that and it was incredibly kind that they did! I would recommend these events but also recommend that you clarify the venue twice before you set off!