Royal Orchestra Venue Deception While order and getting our seat was easy enough. The advertised event was far from what we actually experienced. We went and saw the Vienna Royal Orchestra. All advertisement was that the venue was supposed to be in the House of Industry or Niederoesterreich Palace.; however, after getting our tickets and arriving at the address it turns out the venue is now a school gymnasium (I wish I was making this up). While the quality of performance was decent, it doesn't nearly make up for the 59 euro/person we paid based on the website images. Will be contacting for any reconciliation. Have another concert tomorrow....cant be worse can it?

Two splendid evenings... We experienced two evenings with Vienna Concerts on a recent trip to Austria, once in Salzburg and once in Vienna. On both evenings, we were well looked after and the meal was most enjoyable but it was the music which made the evenings special. This is particularly so with the Mozart concert in Salzburg.

An amateur concert…disappointing This was very much an amateur concert in terms of the music itself with a range of ability of the musicians themselves, the cello player being the excelling musician. Whilst the booking process itself was simple, for the price, the standard of the performance did not meet expectations which was particularly disappointing as the tickets were a special gift for us. We had printed off the tickets but the venue had a record of our booking. The venue for the Mozart concert was beautiful and the room was warm. We were welcomed by the hosts.

Worked exactly as advertised, no issues at all. Concert was exactly as described, correct time, correct date, correct place. Ordered tickets, printed out the receipt that was e-mailed to me a few minutes later, took it with me to Europe, showed it to the ticket counter at the concert hall in Salzburg and was assigned a seat immediately.

Clumsy administration. Excellent concert As indicated in your preamble, this rating is given only to the administration of the concert. I booked in advance, and printed what I was stated to be an e-ticket. When we arrived, we found we had to queue, so we could receive another ticket after handing in the original. This took some time. We were told that unless we had the second ticket, we would not be ‘in the system’. I am not able to stand for long periods and there was nowhere to sit while my husband obtained the second ticket. I consider this to be terrible organisation, although the staff were polite in the circumstances. Fortunately this experience was not carried through to the concert itself, which was memorable.