The show was wonderful but had to (in addition to the packaged cost) pay for beverages. The show was wonderful, the food was great but very small helpings, but the drinks (to include water) were not included in the meal price. I had wished that I would've known about the added cost of the drinks- especially that I would be paying more than 5 Euro for a bottle of water. I would attend in the future but I would upgrade my meal for a better experience.

The expectation was very high ..... The expectation was very high for what the concert really was. I spent the past September 19 listening to the interpretation of "The Four Seasons" by Antonio Vivaldi and there was not a single minute in which the orchestra was tuned. Mainly, the first violin. He never tuned. And well, being a concert in the city of Vienna, the least one expects is a tuned orchestra. Very bad the concert.

We’d bought tickets online and… We’d bought tickets online and collected them at the venue on the evening of the performance . This was easy and straightforward. The actual concert was amazing - the venue is great and the performances of everyone was so professional. The underground back to our hotel was easy as well Vienna is without doubt a beautiful City and we enjoyed everything it had to offer - museums, Christmas markets, coffee / tea houses, the fair and Ferris wheel, ice skating, transportation, and food and drink very well priced. Can’t wait to return

Never again! Super over-priced ticket fo a rubbish seat. I felt cheated. The re-sellers at the entrance maybe a better option. Not worth it at all. The story does not end here as the experience at the Opera was awful because some of the staff were terribly nasty and arrogant. I wish I could talk to the manager. Never again!.

Clumsy administration. Excellent concert As indicated in your preamble, this rating is given only to the administration of the concert. I booked in advance, and printed what I was stated to be an e-ticket. When we arrived, we found we had to queue, so we could receive another ticket after handing in the original. This took some time. We were told that unless we had the second ticket, we would not be ‘in the system’. I am not able to stand for long periods and there was nowhere to sit while my husband obtained the second ticket. I consider this to be terrible organisation, although the staff were polite in the circumstances. Fortunately this experience was not carried through to the concert itself, which was memorable.