Worked exactly as advertised, no issues at all. Concert was exactly as described, correct time, correct date, correct place. Ordered tickets, printed out the receipt that was e-mailed to me a few minutes later, took it with me to Europe, showed it to the ticket counter at the concert hall in Salzburg and was assigned a seat immediately.

Two splendid evenings... We experienced two evenings with Vienna Concerts on a recent trip to Austria, once in Salzburg and once in Vienna. On both evenings, we were well looked after and the meal was most enjoyable but it was the music which made the evenings special. This is particularly so with the Mozart concert in Salzburg.

Dreadful pre concert meal We booked a package with pre concert dinner at the Grand Hotel Wine and concert at the Musikverein with the Vienna Mozart orchestra. We had an execrable meal in the 1870 restaurant terrace at the Grand consisting of watery soup followed by chicken thighs in a tired room with poor service. The concert was musically very good although the seats were hard and the lighting uncomfortably bright. Enjoy the concert, eat elsewhere

Wonderful experience but clarify location first! This was a wonderful experience and the children really enjoyed it. We did not understand the location correctly from the email confirmation and we missed the first part of our concert unfortunately. The hosts were wonderful and let us attend the next session to catch up the first half of the concert and saved us good seats. They didn't have to do that and it was incredibly kind that they did! I would recommend these events but also recommend that you clarify the venue twice before you set off!

Clumsy administration. Excellent concert As indicated in your preamble, this rating is given only to the administration of the concert. I booked in advance, and printed what I was stated to be an e-ticket. When we arrived, we found we had to queue, so we could receive another ticket after handing in the original. This took some time. We were told that unless we had the second ticket, we would not be ‘in the system’. I am not able to stand for long periods and there was nowhere to sit while my husband obtained the second ticket. I consider this to be terrible organisation, although the staff were polite in the circumstances. Fortunately this experience was not carried through to the concert itself, which was memorable.