A wonderful experience! The online experience was very easy. The service at the concert was amazing! We were treated in a very sincere and special way. It was a magical night from beginning to end! The only somewhat negative, was that the venue was difficult to find. More information about how to find the unique location would be helpful.

Wonderful experience but clarify location first! This was a wonderful experience and the children really enjoyed it. We did not understand the location correctly from the email confirmation and we missed the first part of our concert unfortunately. The hosts were wonderful and let us attend the next session to catch up the first half of the concert and saved us good seats. They didn't have to do that and it was incredibly kind that they did! I would recommend these events but also recommend that you clarify the venue twice before you set off!

Dreadful pre concert meal We booked a package with pre concert dinner at the Grand Hotel Wine and concert at the Musikverein with the Vienna Mozart orchestra. We had an execrable meal in the 1870 restaurant terrace at the Grand consisting of watery soup followed by chicken thighs in a tired room with poor service. The concert was musically very good although the seats were hard and the lighting uncomfortably bright. Enjoy the concert, eat elsewhere

Terrible Dinner in Hotel Breakfast Area I bought 2 tickets for Dinner + Vienna Mozart Orchestra / 1870 Restaurant Terrace / Musikverein - GoldenHall. The 1870 Restaurant is on the top floor of the Grand Hotel Wien. When I arrived the staff told me that the restaurant was booked for a private event and to proceed to the 1st Floor. The staff seated us at their hotel breakfast buffet area. We had a choice of fish or chicken. I chose the chicken. The plate was brought to me with 3 chicken nugget size pieces of chicken thigh meat and a lemon half to squeeze over it. There was nothing else on the plate. I tried to eat it but it was too greasy. I don’t write bad reviews, but this was a total rip off. I paid a lot of money to have a nice dinner with my wife at a nice restaurant. What we got instead was seating in a loud hotel lobby and an entree that wouldn’t meet McDonald’s standards. They even charged us $9 Euros for the bottle of water we drank. The soup and desert were fine and we enjoyed the concert, but don’t buy the dinner!

Royal Orchestra Venue Deception While order and getting our seat was easy enough. The advertised event was far from what we actually experienced. We went and saw the Vienna Royal Orchestra. All advertisement was that the venue was supposed to be in the House of Industry or Niederoesterreich Palace.; however, after getting our tickets and arriving at the address it turns out the venue is now a school gymnasium (I wish I was making this up). While the quality of performance was decent, it doesn't nearly make up for the 59 euro/person we paid based on the website images. Will be contacting for any reconciliation. Have another concert tomorrow....cant be worse can it?