Dreadful pre concert meal We booked a package with pre concert dinner at the Grand Hotel Wine and concert at the Musikverein with the Vienna Mozart orchestra. We had an execrable meal in the 1870 restaurant terrace at the Grand consisting of watery soup followed by chicken thighs in a tired room with poor service. The concert was musically very good although the seats were hard and the lighting uncomfortably bright. Enjoy the concert, eat elsewhere

Worked exactly as advertised, no issues at all. Concert was exactly as described, correct time, correct date, correct place. Ordered tickets, printed out the receipt that was e-mailed to me a few minutes later, took it with me to Europe, showed it to the ticket counter at the concert hall in Salzburg and was assigned a seat immediately.

Great experience! Great experience! Finding and buying tickets for an event I was interested in was easy and efficient. I didn't realize I was supposed to print my ticket, which I didn't do before I arrived in Vienna. But the people at the event were accommodating so it was no problem! Really enjoyed the concert. I would use Viennaconcerts.com again!

Misrepresentation I went to the Mozart house concert. The music was good - but it was not in Mozart's house! The entire purpose of the concert was the ornate decorations and history of the venue. Instead, we were in an abhorrently decorated modern room where they didn't even bother to unwrinkle the carpet the musicians were playing on. I have no recollection of them telling me it wasn't in the normal venue before purchasing - if they did, they must have sneaked it in somewhere where the customer doesn't see it. Awful rip-off, praying on tourists. It was hard to even enjoy the musicians when I was so disappointed I had fallen for their ploy like a shmuck - and then they have the audacity to charge for water in their swelteringly hot modern building that despite it's being at least fifty times younger than the actual building, does not have air conditioning. Better to call ahead and double-check everything before dealing with this vendor.

Bit more attention to detail and would be 5 stars Easy to use website with good information about the sort of performance you are booking. Confirmation arrived promptly and electronically. On the evening the arrangements seemed a little amateur eg allocation of an actual seat and while drinks at the interval were mentioned these had to be paid for. The invitation to comment comes with a "20 euro" gift voucher but mine actually says it's for 10 euros. For an extra few euros on the ticket price a glass of fizz in the interval could be included, and the front of house team on the night needs a little more training/support.