Adam Roberts
GBTerrible Dinner in Hotel Breakfast Area I bought 2 tickets for Dinner + Vienna Mozart Orchestra / 1870 Restaurant Terrace / Musikverein - GoldenHall. The 1870 Restaurant is on the top floor of the Grand Hotel Wien. When I arrived the staff told me that the restaurant was booked for a private event and to proceed to the 1st Floor. The staff seated us at their hotel breakfast buffet area. We had a choice of fish or chicken. I chose the chicken. The plate was brought to me with 3 chicken nugget size pieces of chicken thigh meat and a lemon half to squeeze over it. There was nothing else on the plate. I tried to eat it but it was too greasy. I don’t write bad reviews, but this was a total rip off. I paid a lot of money to have a nice dinner with my wife at a nice restaurant. What we got instead was seating in a loud hotel lobby and an entree that wouldn’t meet McDonald’s standards. They even charged us $9 Euros for the bottle of water we drank. The soup and desert were fine and we enjoyed the concert, but don’t buy the dinner!
Paul Robinson
DEMay not have understood it but thoroughly enjoyed it Had never been to a classical concert before - so while in Vienna I thought why not. I was captivated by the location and enthralled by the music. The time just flew by. Yes I possibly didn't fully understand Vivaldi's Four Seasons but boy did I enjoy it.
Ian McIntosh
ATRoyal Orchestra Venue Deception While order and getting our seat was easy enough. The advertised event was far from what we actually experienced. We went and saw the Vienna Royal Orchestra. All advertisement was that the venue was supposed to be in the House of Industry or Niederoesterreich Palace.; however, after getting our tickets and arriving at the address it turns out the venue is now a school gymnasium (I wish I was making this up). While the quality of performance was decent, it doesn't nearly make up for the 59 euro/person we paid based on the website images. Will be contacting for any reconciliation. Have another concert tomorrow....cant be worse can it?
JSBock
GBThe show was wonderful but had to (in addition to the packaged cost) pay for beverages. The show was wonderful, the food was great but very small helpings, but the drinks (to include water) were not included in the meal price. I had wished that I would've known about the added cost of the drinks- especially that I would be paying more than 5 Euro for a bottle of water. I would attend in the future but I would upgrade my meal for a better experience.
Anne O Connell
HRClumsy administration. Excellent concert As indicated in your preamble, this rating is given only to the administration of the concert. I booked in advance, and printed what I was stated to be an e-ticket. When we arrived, we found we had to queue, so we could receive another ticket after handing in the original. This took some time. We were told that unless we had the second ticket, we would not be ‘in the system’. I am not able to stand for long periods and there was nowhere to sit while my husband obtained the second ticket. I consider this to be terrible organisation, although the staff were polite in the circumstances. Fortunately this experience was not carried through to the concert itself, which was memorable.