Appalling service Appalling service, I wish I'd never used them. I've booked a ticket for the NY Met for 6th October and fully paid on the 29th August. The email states tickets will be ready on Aug 30, 2022. Today is 26th September and still no ticket. I asked the customer service and was told I would just have to wait, why when they already have my money? I totally resent paying $257 to these people and have nothing to show for it. I travel to the US next week and will not have access to a printer so even if they do send a ticket, which I doubt, how will I print it? I definitely won't use them again.

I was getting a little nervous… I was getting a little nervous because whoever the third party was who was selling these tickets to me off this website didn't email them right away. I waited about 3 days and then emailed customer service to inquiring as to whether or not I had been scammed. I promptly recieved a call from Eticketboxoffice. The guy on the line explained to me that when the price of the tickets are high, like the ones I had purchased, they sometimes take a while to process to the 3rd party. He said something like they have to check to make sure the credit card charge is valid. Then he offered to give me closer seats which he could send right away at no extra charge for my inconvenience. I was dazed and confused and then suddenly excited...the new ticket seats came via email in less than 10 minutes like he said, and now I'm in the orchestra 3rd row of the metropolitain Opera's new years Gala concert. This has made my wife's Christmas. 5 stars for customer service! The tickets are printed and they look legit. I'm sure I'll have no trouble getting in. Thank you guys for the free seat upgrade!

Excellent Customer Service!!! Was very friendly, patient and helpful in helping us find what we were looking for. I will definitely use their service again in the future.

I gave 5 stars despite a small glitch… I gave 5 stars despite a small glitch because of the excellent customer service. I had received a confirmation email for my order but never received the ticket download. I called the morning of the show and they got right back to me, corrected the situation, and even upgraded the seats. A very nice lady name Liza helped me ...

I bought the wrong tickets for the… I bought the wrong tickets for the wrong day. The staff ( Jeff) was very helpful and lead me to the right purchase with no inconvenience. Congratulations Samuel Maldonado Mexico City