Don't buy ticket from this company Stay far away from this company - they are cheating you to pay over prized tickets. I have just bought ticket for more than 3 times the original value because their homepage appears to be an original ticket place of the New York City Ballet. I paid $137 per ticket for tickets I could have bought easily for $40 at the original place. Naturally they claim that you find somewhere in the conditions that they are a resale market place. This is of course not directly visible on their page, which makes you believe the site is the original sales place, such you don't question if the ticket price is right. Furthermore, they have paid Google to get on top of the search for New York City Ballet. All in all they cheated me into paying $548 for tickets worth $160.

I gave 5 stars despite a small glitch… I gave 5 stars despite a small glitch because of the excellent customer service. I had received a confirmation email for my order but never received the ticket download. I called the morning of the show and they got right back to me, corrected the situation, and even upgraded the seats. A very nice lady name Liza helped me ...

First they check your LinkedIn...what are they looking for? Don't use them. Before they responded to my email to cancel my tickets, they checked my linkedin profile. That's certainly raised eyebrows amongst people. Not sure if they do that to everyone, or just select "certain" individuals. Then they won't honor the ticket available date under the IMPORTANT NOTE on the website, instead saying it will be released only prior to the start of the show. They say that's in the Terms of Service, which funnily enough, aren't readable after you buy the tickets. The phone support said they're just a call service, and can't do anything but email the company.

METROPOLITAN OPERA SCAM. We paid over $600 for two premium… We paid over $600 for two premium tickets to see La Traviata at the Metropolitan Opera last week. Thankfully my husband insisted they email the tickets early because we were flying and he insists on having things printed out. Tickets arrived and they were the back row Orchestra...I looked it up and these are $97 tickets. I called and was referred to someone else who would only communicate via email. I was offered credit but no refund. Thankfully American Express fraud department took care of it and we were able to purchase proper tickets from the Met site. They APPEAR TO BE THE MET SITE WHEN YOU SEARCH FOR TICKETS. I spoke to representatives from the Met office who are aware of this scam...in response to the response below, we did NOT CHOOSE TO SIT IN THE BACK ROW FOR $300 A TICKET. American Express has refunded the money you attempted to steal from us. Thanks.

Excellent Customer Service!!! Was very friendly, patient and helpful in helping us find what we were looking for. I will definitely use their service again in the future.