Deceitful second class business This is honestly the first bad review I have ever written since I'm not normally a complainer, but what I have been put through by eticketboxoffice.com is down right wrong. After spending $1900 last year as a X-mas gift for my wife for tickets to see Andre Bocelli, the April 20th event @ the MET was cancelled due to the COVID-19 pandemic. On April 6th I received an email saying I would get my refund within 30 days so on April 20th I called Eticketboxoffice and the office said I would have to write an email to request a refund which I did. The next day a reply came back saying no refunds due to the Pandemic and the called the Force Majeure card on me saying I can get a voucher for a future event. I do not want to see a future event I want to see Andre and besides I'm fourloughed from my job due to the COVID-19 crisis so why should I have to float this money to this large company I could use it to pay off my CC debt. My wife bought tickets through Ticketmaster and her event was canceled also because of COVID-19 and she got a full refund. I even talked to the supervisor and he said if they gave everyone a refund they would be out of business. Frankly this is not my problem. I paid for a service(concert) that I did not get so they need to do the right thing and refund people's money. If I learned anything from this disaster, do not go through a deceitful, second class business. They should be ashamed of themselves to treat people they way they are under the circumstances when many other companies are helping those in need.

I was getting a little nervous… I was getting a little nervous because whoever the third party was who was selling these tickets to me off this website didn't email them right away. I waited about 3 days and then emailed customer service to inquiring as to whether or not I had been scammed. I promptly recieved a call from Eticketboxoffice. The guy on the line explained to me that when the price of the tickets are high, like the ones I had purchased, they sometimes take a while to process to the 3rd party. He said something like they have to check to make sure the credit card charge is valid. Then he offered to give me closer seats which he could send right away at no extra charge for my inconvenience. I was dazed and confused and then suddenly excited...the new ticket seats came via email in less than 10 minutes like he said, and now I'm in the orchestra 3rd row of the metropolitain Opera's new years Gala concert. This has made my wife's Christmas. 5 stars for customer service! The tickets are printed and they look legit. I'm sure I'll have no trouble getting in. Thank you guys for the free seat upgrade!

Please be careful with this company. Please be careful with this company. They sell tickets for double price of original tickets and charge a service fee of 18$ and delivery fee of 40$ for just sending an mail for 2 tickets.

Totally fraud Totally fraud! They're reselling tickets for events at a bloated price. They also don't seem to send the tickets to people half the time anyway. Don't buy tickets form them!

First they check your LinkedIn...what are they looking for? Don't use them. Before they responded to my email to cancel my tickets, they checked my linkedin profile. That's certainly raised eyebrows amongst people. Not sure if they do that to everyone, or just select "certain" individuals. Then they won't honor the ticket available date under the IMPORTANT NOTE on the website, instead saying it will be released only prior to the start of the show. They say that's in the Terms of Service, which funnily enough, aren't readable after you buy the tickets. The phone support said they're just a call service, and can't do anything but email the company.