Consumer
GBDo not use this company to purchase tickets After purchasing 7 tickets from this awful company I cannot recommend anyone uses them. In fact only use them if you want to buy over priced tickets and then be charged 45% the cost of the tickets to cancel an order months in advance of an event. I have no idea how companies like this stay in business.
Luiza Reis Lopes
CAHighly Recommend I purchased my ticket to see La Traviata at the Metropolitan Opera House. I received the E-Tickets a day before the performance on my email and on my cell phone via text as stated at the time of the purchase. I called the Support Team to ask about having dinner at the Met Opera House. I was informed that only restaurant at the Met Opera House is called the Grand Tier restaurant. The Support Team assisted me in making a reservation for the night of the performance, before the performance. That was so helpful! My husband and I had an amazing evening! Thanks Eticketsboxoffice!
Mrs Heather Blaseby
GBAppalling service Appalling service, I wish I'd never used them. I've booked a ticket for the NY Met for 6th October and fully paid on the 29th August. The email states tickets will be ready on Aug 30, 2022. Today is 26th September and still no ticket. I asked the customer service and was told I would just have to wait, why when they already have my money? I totally resent paying $257 to these people and have nothing to show for it. I travel to the US next week and will not have access to a printer so even if they do send a ticket, which I doubt, how will I print it? I definitely won't use them again.
Ben Solnit
GBWe Got To See The Hours After All Well we got to see The Hours at The Met after all but the overall experience was odd. On 12/1, I got a call from Jeff who said they would give us tickets in row U of the Orchestra for the same price as the uppermost tickets we had paid for and could I please redo my one star review. He wanted me to do it right then! I said no, get me the tickets and then I’d consider it. We got tickets but they had no Met Opera identification on them so we had low expectations. But Hallelujah, they were indeed legit and we enjoyed the show. So if you don’t mind an odd experience, sure, use these folks.
Jenny
GBTotally fraud Totally fraud! They're reselling tickets for events at a bloated price. They also don't seem to send the tickets to people half the time anyway. Don't buy tickets form them!