Excellent Customer Service!!! Was very friendly, patient and helpful in helping us find what we were looking for. I will definitely use their service again in the future.

First they check your LinkedIn...what are they looking for? Don't use them. Before they responded to my email to cancel my tickets, they checked my linkedin profile. That's certainly raised eyebrows amongst people. Not sure if they do that to everyone, or just select "certain" individuals. Then they won't honor the ticket available date under the IMPORTANT NOTE on the website, instead saying it will be released only prior to the start of the show. They say that's in the Terms of Service, which funnily enough, aren't readable after you buy the tickets. The phone support said they're just a call service, and can't do anything but email the company.

I bought the wrong tickets for the… I bought the wrong tickets for the wrong day. The staff ( Jeff) was very helpful and lead me to the right purchase with no inconvenience. Congratulations Samuel Maldonado Mexico City

Don't buy ticket from this company Stay far away from this company - they are cheating you to pay over prized tickets. I have just bought ticket for more than 3 times the original value because their homepage appears to be an original ticket place of the New York City Ballet. I paid $137 per ticket for tickets I could have bought easily for $40 at the original place. Naturally they claim that you find somewhere in the conditions that they are a resale market place. This is of course not directly visible on their page, which makes you believe the site is the original sales place, such you don't question if the ticket price is right. Furthermore, they have paid Google to get on top of the search for New York City Ballet. All in all they cheated me into paying $548 for tickets worth $160.

Do not use this company to purchase tickets After purchasing 7 tickets from this awful company I cannot recommend anyone uses them. In fact only use them if you want to buy over priced tickets and then be charged 45% the cost of the tickets to cancel an order months in advance of an event. I have no idea how companies like this stay in business.