Eastern Jungle Gym

30 Commerce Drive, 10512, Carmel, New York
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2.50
Based on 20 Reviews

5

15.00%

4

0.00%

3

35.00%

2

20.00%

1

30.00%
About Eastern Jungle Gym

Eastern Jungle Gym has been manufacturing wooden swing sets and "creating childhood memories" for more than 22 years. Our website allows customers to purchase our cedar playsets, DIY swing set kits, accessories, hardware and rubber playground mulch. It also features blogs, videos and lots of information about swing sets and children's play.

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John Nullet
GB

A little disappointed, but the kids are happy Instructions are horrible, they're black and white and basically like a photo copy. A lot of typos, there were part numbers that didn't even exist. Had the add on wood roof and add on bottom clubhouse. There were no instructions for either. I had them email to me. And printed them out, in color. Which made it a lot easier to follow. A lot of the wood was warped. Roof supports didn't line up correctly, so the cap doesn't sit that well. It was delivered in like 9 boxes on a flatbed, 2 guys with a small hand cart that was about 1/4 the size of some of the boxes. And I had 2 roof pieces come cracked. I called up and they said we'll send them to you no charge but we'll need a cc# to charge you $20 shipping. Really!?! I spend $6,000 on a wood swing set with warped wood, bad instructions, missing instructions,missing bolts..... Forget it, you got enough of my money, I had to glue and clamp with construction adhesive. All said and done, it is an impressive set and my kids love it, but I'm not too sure if I would recommend this brand. Which after seeing ours, we have some family and neighbors who are thinking of making the investment on one of their own.

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Steven Thacker
GB

Made in China No where in any description or other statements is the fact that these swing sets are manufactured in China. Aside from the reputation of China using toxic chemicals in consumer products, I try to by American made products wherever possible. As my grandchildren would be using this product manufactured in a country that has no care for quality or safety of the consumer, I must now rethink what my options are. Eastern Jungle Gym's excuse of using low priced and available source materials is unacceptable without disclosure.

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Martyn
GB

DO NOT buy unless you are a carpenter. I ordered a swing set and tower for almost £700, I waited 7 weeks for delivery when the website said it would be 2 weeks! On the day the set was due for delivery two guys turned up and dumped a load of timber on my drive and two boxes. The instructions are shocking, the images of how a part should look once it is assembled looks nothing like the finished article. I should of know when I saw that one of the items you need for construction is a saw! Why? Surely all the items are made to measure.. That was my first mistake, nothing fitted as it should and had to be cut to fit, the boards were not pre-drilled something I have never experienced and on the subject of the boards most if not all had splits in them and were warped. Two days later and its up. I am sure our Grandchildren will love it but quite frankly it looks awful. DO NOT buy this unless you have good carpentry skills as you will not be able to assemble it.

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Harvey Lynn
GB

No inztructions included in the box - resulting in incorrect installation After removing all of the parts from the box,, I did not see any instructions on how to install the chains. The only holes I saw - and there were four of them were on the one side of the tire. I installed the chain mountings in three of the four holes - which were drain holes. Now I have to remove the nuts - which are locktite nuts - and reinstall the chains. I would appreciate Eastern sending me some replacement nuts.

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Andrea
GB

Missing Hardware I ordered two sets of 41" monkey bars for a playground set I'm building. The bars arrived as scheduled, but the packages were totally demolished. One of the bars had a small dent and unfortunately Eastern Jungle Gym didn't include enough hardware (screws) to attach the bars. One box didn't have any hardware at all and the other box contained only enough hardware for 6 bars instead of 8. Very disappointing since the website said the order included the necessary hardware. I will say the bars seem to be pretty decent quality but the gauge of the metal is a bit thin. A thicker gauge would be better.

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