A little disappointed, but the kids are happy Instructions are horrible, they're black and white and basically like a photo copy. A lot of typos, there were part numbers that didn't even exist. Had the add on wood roof and add on bottom clubhouse. There were no instructions for either. I had them email to me. And printed them out, in color. Which made it a lot easier to follow. A lot of the wood was warped. Roof supports didn't line up correctly, so the cap doesn't sit that well. It was delivered in like 9 boxes on a flatbed, 2 guys with a small hand cart that was about 1/4 the size of some of the boxes. And I had 2 roof pieces come cracked. I called up and they said we'll send them to you no charge but we'll need a cc# to charge you $20 shipping. Really!?! I spend $6,000 on a wood swing set with warped wood, bad instructions, missing instructions,missing bolts..... Forget it, you got enough of my money, I had to glue and clamp with construction adhesive. All said and done, it is an impressive set and my kids love it, but I'm not too sure if I would recommend this brand. Which after seeing ours, we have some family and neighbors who are thinking of making the investment on one of their own.

Shipment Paid extra for shipping , still waiting for item. Waste of money for shipment.

OK company The products were good, but no instructions online or with product assisting with installation. Prices a little high even with discounts.

Terrible hardware A-Frame bracket I purchased is excellent, first class. However, the lag bolts I ordered with it were absolute garbage. I predrilled the holes and 2 of these broke off when screwing them in. Now I am stuck with posts with broken off bolts.

DO NOT buy unless you are a carpenter. I ordered a swing set and tower for almost £700, I waited 7 weeks for delivery when the website said it would be 2 weeks! On the day the set was due for delivery two guys turned up and dumped a load of timber on my drive and two boxes. The instructions are shocking, the images of how a part should look once it is assembled looks nothing like the finished article. I should of know when I saw that one of the items you need for construction is a saw! Why? Surely all the items are made to measure.. That was my first mistake, nothing fitted as it should and had to be cut to fit, the boards were not pre-drilled something I have never experienced and on the subject of the boards most if not all had splits in them and were warped. Two days later and its up. I am sure our Grandchildren will love it but quite frankly it looks awful. DO NOT buy this unless you have good carpentry skills as you will not be able to assemble it.