Flew to Italy only to be told my tickets are fake Flew all the way to Italy from the US to watch a soccer game we paid good money for, only for us to be rejected at the entrance becauye we were sold fake tickets. After long talks with customer service we were given our refund, but there were other costs associated with this that went down the drain... We received the fake tickets a day before the event and StubHub didn't do anything to check the validity of the tickets beforehand.

DONT TRUST STUB HUB In the beginning everything went well . I had sold around 45 pairs of tickets and usually got my money in my bank account in 7 or 9 days . Well..........All of a sudden , Stub Hub turned into a different company it appeared , No Money , No Customer Service Help !! Only after NUMEROUS phone calls.........It took 3 Weeks , Yes , 3 WEEKS ( after the event) to finally get my money. What did they do for the inconvenience ? Not a darn thing

O stars would a better review O stars would a better review! I purchased tickets to a Grand Ole Opry show in Nashville, Tennessee. All went well until I got to the show and was told the tickets where not good for the show I purchase. I got on the customer chat and all they could say was sorry and offered a 25% discount on a future event. I was not pleased with that response and they said I could return the tickets for a full refund. My spouse and I drove 301 miles to attend show. Then after I was blown off in the chat (terminated chat) by a time out. I just quit. Then I went on to my account with Stubhub to check on the 25% off discount a couple days later, only to find out the offered had expired the very next day after event. Will never use Stubhub ever again!

FRAUDULENT WEBSITE!! FRAUDULENT WEBSITE!!! Use another vendor! They sell tickets, stating they are certain sections rows and seating, while they are not the tickets as described. They will charge you higher prices for better seats, better sections, front row and then give you basic general admission. They are third party and don't care about customer service. Just take your money and run. Will not do any sort or return and even discuss this option. You have to manage yourself re-listing them to be sold on their platform, hoping you get your money back, as if that's our job. I'm just a customer, why am I having to re-list tickets because your company commits fraud?! Considering contacting my attorney over it.

Just another victim to a corporate scalper... Unfortunately I waited too long and had to purchase tickets from Stub Hub and not from the venue. The tickets that were labeled seats 7 & 8 I purchased, at a 300%+ markup, were a far cry from the General Admission Lawn Seats I received. The good old bait and switch. I trusted the site was good and giving me what I ordered as StubHub was very specific in their description of the tickets I ordered. I noticed on the day of the event these were the wrong tickets. After three phone calls to Stub Hub customer service, I was hung up on, told I was given the correct tickets, eventually was given the option for a 25% discount on my next purchase with StubHub, or my money back. I insisted that I just simply want my tickets I ordered and paid for to see the event. Then I was promised an email that was going to give me an option for similar or upgraded seats. This email was going to take several hours for me to receive though...no email after several hours, when I called back again, same thing...I was going to receive and email. No email. So I went to my event and found one of the staff at the show, explained how I just had my knees replaced and was not able to sit in the lawn and that's why I paid for actual seats and they were able to accommodate me and actually enjoy the show. I hope that I never have to use StubHub or any of the other secondary ticket sites again. I am tired or pay exorbitant prices for bait and switch practices and company corrupted moral practices.