Very disappointed We are a nonprofit organization raising money to help at-risk kids living below the poverty line. We used TicketBud for two years for our fundraising event for a flat fee of $99. The third year we noticed a fee of $1089 deducted from our account. When we contacted them we were told they had changed their policy. That's an outrageous increase, particularly because we had no idea they had raised their prices.

Love the flat fee! I created my event in about two minutes. Even though it was my first time to use this service it was super easy to figure it out. I'm happy that there are no per-ticket fees, unlike other online ticket companies. I had a few questions about the Sponsorbud option but the Ticketbud team was very helpful. I'll definitely be using these guys again for future events!

I'll Be Back!!! I never held a fundraiser before. Never sold tickets before. The night of my Team Fox Gala for the Michael J. Fox Foundation...never had such an amazing time before!! With over 200 tickets to sell, Ticketbud made the process so easy. Customer support that never failed, and so affordable. My money could go towards finding a cure for Parkinson's--my greatest wish. This year, I am coming back to Ticketbud and excited to see their new developments. I don't even need to look at any other websites to sell my tickets. Ticketbud could not be better!

Ticketbud is useless for virtual events Just a heads up if you are using Ticketbud to ticket your virtual event, they take up to three business days to approve all emails you send via the website. So promotional emails or personalized emails that you would like to send to your attendees would take up to three business days to be approved and they do not work on weekends. I wish I had known that before I decided to send the link to my weekend-long virtual event to all attendees by simply using their "email attendees" tool. Instead, I ended up having to copy and paste everyone’s info into my personal email, editing out any non-email information, right before the event went live. Adding to this, the website, over the weekend, also didn’t approve my redesign of the confirmation email so that late buyers would simply get the link automatically in there. Instead, I spent the entire weekend continually checking to see if there were new purchasers so that I can send them the link, and receiving angry emails and phone calls from people who didn’t receive their’s when I happened to be busy doing something else, or if my personal email wound up in their spam. Even as my event extended until Monday, I pleaded with ticketbud to please resolve this issue so I may be relieved of my duties and they did not. Ticketbud is ill-prepared for the world of virtual events which happens to be one of the few types of events possible right now. Again, had I at least been warned about the long approval process clearly on the website I would have prepared the emails days before, pre-loaded with a link that would work when the event went live on the weekend. The whole thing was so ghetto, I may as well have used Venmo. At least that way I would’ve been able to keep all my money. I’m not exactly sure what their website did and why they are deserving of a percentage of my ticket sales. So you can try your luck with ticketbud but I hope you at least have this warning about the approvals or that your event takes place on a weekday during work hours when they are sometimes working. I did not receive any of the great customer service I heard so much about. Ahead of the event, they often took days to respond to my questions and not even responding appropriately to them.

BEWARE BEWARE - Ticketbud organise/ provide the platform for people to sell tickets to events which may not ever take place - and you won't get your money back. The organiser of the event can be some obscure individual somewhere that you can't track. For example, a ticketed event such as the 'Donald Trump jr. Live!' sold thousands of tickets using this platform - 7 months later the 'event' has been cancelled twice and never taken place.