Nancy Bowie Mulhearn
GBI'll Be Back!!! I never held a fundraiser before. Never sold tickets before. The night of my Team Fox Gala for the Michael J. Fox Foundation...never had such an amazing time before!! With over 200 tickets to sell, Ticketbud made the process so easy. Customer support that never failed, and so affordable. My money could go towards finding a cure for Parkinson's--my greatest wish. This year, I am coming back to Ticketbud and excited to see their new developments. I don't even need to look at any other websites to sell my tickets. Ticketbud could not be better!
KR
GBFalse Advertising!!! I took the time to do a demo with a Ticketbud sales rep. He swore up and down that we would be able to rent POS credit card swipers to use with their app onsite during the event and that the fee would be waived after 5 uses. He even went so far as to say he could throw them in the mail in the next day or two for us. With such solid promises, we felt confident moving forward building out the ticketing site for our charity benefit. Two days later, when we asked to order the dongles for onsite registration, we were told that they were not available. They did not provide any explanation as to why. My experience with Ticketbud is that it was a complete waste of my time. They jerked me around and forced me to scramble to find a site that did suit our needs, one which is actually free to charities. I do not recommend Ticketbud to anyone and will not use them in the future.
Alderbrook Park-friends
GBNot for commercial events! Beware, do not use their Email Invite program! I was so excited, so very excited, to find an affordable option for selling tickets online. In the past, my company has used Eventbrite, with wonderful results but a large price to pay. We decided to try another option - therefore Ticketbud! I published our month long Harvest Festival on Ticketbud and pasted my 1,000 email subscribers to their online Email "Invite". Sending a large number of emails manually, is of course time consuming! Ticketbud's online feature looked so professional, I put up my 100% faith. Low and behold, after the mass email went out, I received many, many, many angry replies. Ticketbud failed to send the mass email as a "Blind carbon copy", instead each recipient could see the email addresses of all the other recipients!!! I can understand the concern of these folks, whose email addresses were exposed to 1,000 other people. Needless to say, Alderbrook Park received many bad reviews from this incident. I immediately contacted Ticketbud, explained my frustration and requested a refund of $138. They explained that their program is not designed for large events. It is mostly designed for small personal events and they were sorry for my misunderstanding! Furthermore, they refused to issue a refund. Can you believe it ? They don't mention these details at all on their website. Beware, event coordinators! Their website may look great, but behind the scenes, there is little, professional customer service. Today's online standards, require that emails be kept private, unless permission is given. Ticketbud basically violated trust of 1,000 people : (
Mohammed Inteasar Ali
AUI would strongly recommend everyone to… I would strongly recommend everyone to not purchase any tickets distributed by ticketbud. They are nothing but only support scammers who would not take any form of responsibilities for our securities. Just last week for NYE ticketbud has distributed tickets for a 2 day event in Australia called 'Psynapse' under 3P productions. All the attendees, a good 500-600+ were present at the right time only to find out that the event was called off at the last minute. Now we understand that due to a lot of unfortunate events, things may not go according to plan which is understandable. Nonetheless all the festival goers need was a refund for the money we all spent. The event planners were not responsive to anyones requests, rather they just ran off deleting their fb page and ticketbud has denied any form of assistance to help us get our money back. We emailed, called and tried reaching out to ticketbud to cooperate with us all in helping us getting a refund or to get any form of update about a potential future event, only to get no response at all. Once again, along with the 500-600+ who has been subjected to a scam from ticketbud, I would strongly recommend no one to purchase any tickets through this agency. Cause once you make that purchase they will not take any form of responsibilities
Judy Sinclair Wolverton
GBI tried buying a ticket from this site… I tried buying a ticket from this site but never received my tickets. I tried buying them the same day as the event. Since it was a Saturday, I was not able to directly contact them and they did not respond to my email. My sister got a ticket but I did not. We were suppose to go together. It was to be special time spent together.