Kelsey Hilbers
GBWould give a 0. Would give a 0. They sold us tickets to an event that never happened, refused to give us a refund or help in anyway. Contacted multiple times for assistance.
Lynn Yeldell
GBUnlimited tickets for a flat rate We have used Ticketbud for all of our 2012 events and it has made a tremendous impact on our ability to sell tickets and forecast our profitability. The program is straightforward and has all the bells and whistles we need for throwing events for 350-500 people. And the app makes check-in not only much easier, but also paperless! We are now customers for life as all of our events this whole year still haven't cost us what one single event did with another ticketing group... It just makes sense.
Jackson
GBTicketbud - Getting Better! I've used Ticketbud for my bar's concert venue space since mid-2014 and was initially attracted to their inexpensive "one-price" option as opposed to some of the other competition out there. At the time their service was alright, it wasn't anything great but I didn't expect it to be for the price that they were charging. For my ticketing and event management needs, they were fine. However, then in late 2014 they announced a pricing change where they were moving towards an entirely fee-based model. While it's a fairly big change, it wasn't one that made me angry. I've talked with their customer service reps before when I had an issue and they've always been very good about helping me. They've also been working hard to add new features so it's definitely been fine. One new thing I really enjoy is that you can add the very small service fee to the price of the ticket so it doesn't even show up as a service fee, and as an organizer I don't have to pay at all. So in effect, I'm saving money. Ticketbud still has a ways to go but I do applaud them for working hard to keep my business.
Garett
GBChanged Pricing After Sign Up & Entering Info. I was attracted to their business model and pricing system. I believed it would be a great fit for me and my event. I went through the process of setting up my event, entering in tickets, entering different variations, adding descriptions and custom questions for some of the tickets. When I had everything ready I went through the payment process and they had changed it. I requested to use the payment method I had signed up under, but they replied no after waiting for a day, even though someone emailed me during my first day of setup to see if I needed help. They pulled the rug from under me. I will never use them again. Ticketbud use to be against fees and began to put an end to greed and fees from the ticket taking industry. Now it seems as though they've become what they hated. Article from WIRED: wired.com/2012/10/ticketbud/ Why the change? ..."the primary reason behind this change is that it allows us to align our resources to better serve you, the customer." Really? So, if I sold $200 tickets the extra $101 + 2% is for my better serve me, the customer?
Lauren Murray
GBVery helpful Very helpful. The site isn't super user friendly but the staff and videos were great.