I would strongly recommend everyone to… I would strongly recommend everyone to not purchase any tickets distributed by ticketbud. They are nothing but only support scammers who would not take any form of responsibilities for our securities. Just last week for NYE ticketbud has distributed tickets for a 2 day event in Australia called 'Psynapse' under 3P productions. All the attendees, a good 500-600+ were present at the right time only to find out that the event was called off at the last minute. Now we understand that due to a lot of unfortunate events, things may not go according to plan which is understandable. Nonetheless all the festival goers need was a refund for the money we all spent. The event planners were not responsive to anyones requests, rather they just ran off deleting their fb page and ticketbud has denied any form of assistance to help us get our money back. We emailed, called and tried reaching out to ticketbud to cooperate with us all in helping us getting a refund or to get any form of update about a potential future event, only to get no response at all. Once again, along with the 500-600+ who has been subjected to a scam from ticketbud, I would strongly recommend no one to purchase any tickets through this agency. Cause once you make that purchase they will not take any form of responsibilities

Ticketbud is useless for virtual events Just a heads up if you are using Ticketbud to ticket your virtual event, they take up to three business days to approve all emails you send via the website. So promotional emails or personalized emails that you would like to send to your attendees would take up to three business days to be approved and they do not work on weekends. I wish I had known that before I decided to send the link to my weekend-long virtual event to all attendees by simply using their "email attendees" tool. Instead, I ended up having to copy and paste everyone’s info into my personal email, editing out any non-email information, right before the event went live. Adding to this, the website, over the weekend, also didn’t approve my redesign of the confirmation email so that late buyers would simply get the link automatically in there. Instead, I spent the entire weekend continually checking to see if there were new purchasers so that I can send them the link, and receiving angry emails and phone calls from people who didn’t receive their’s when I happened to be busy doing something else, or if my personal email wound up in their spam. Even as my event extended until Monday, I pleaded with ticketbud to please resolve this issue so I may be relieved of my duties and they did not. Ticketbud is ill-prepared for the world of virtual events which happens to be one of the few types of events possible right now. Again, had I at least been warned about the long approval process clearly on the website I would have prepared the emails days before, pre-loaded with a link that would work when the event went live on the weekend. The whole thing was so ghetto, I may as well have used Venmo. At least that way I would’ve been able to keep all my money. I’m not exactly sure what their website did and why they are deserving of a percentage of my ticket sales. So you can try your luck with ticketbud but I hope you at least have this warning about the approvals or that your event takes place on a weekday during work hours when they are sometimes working. I did not receive any of the great customer service I heard so much about. Ahead of the event, they often took days to respond to my questions and not even responding appropriately to them.

False Advertising!!! I took the time to do a demo with a Ticketbud sales rep. He swore up and down that we would be able to rent POS credit card swipers to use with their app onsite during the event and that the fee would be waived after 5 uses. He even went so far as to say he could throw them in the mail in the next day or two for us. With such solid promises, we felt confident moving forward building out the ticketing site for our charity benefit. Two days later, when we asked to order the dongles for onsite registration, we were told that they were not available. They did not provide any explanation as to why. My experience with Ticketbud is that it was a complete waste of my time. They jerked me around and forced me to scramble to find a site that did suit our needs, one which is actually free to charities. I do not recommend Ticketbud to anyone and will not use them in the future.

I would never purchase anything through … I would never purchase anything through these guys again . I bought a ticket to an even in August the event was in October ( my bday weekend) I got an email the event was cancelled and would receive a refund . Well here it is November and still no refund. I found out I wasn't the only one out here so now we are all looking into a class action lawsuit. Oh and there's no one you can talk to either the only department that has actual people working is sales yea go figure.

Embarrassing I set up the site and everything looked great. It was easy to set up and the page looked good. We wanted to sell sponsorships for our site ahead of the sale, seemed easy enough. So we started selling and had people upload their logos. Then Ticketbud did an update and all the sponsorships were no longer visible. I reported the problem 5 days ago and it's still not corrected. There is no contact number so you have to send a service ticket and wait. My sponsors who paid money to have their logos seen during ticket sales are going to be quite disappointed tomorrow morning when tickets go on sale and there is nothing shown for them. This also meant we had to stop selling the sponsorships which cost us money for our fundraiser in the end. So disappointing when it had such great potential.