Lynn Yeldell
GBUnlimited tickets for a flat rate We have used Ticketbud for all of our 2012 events and it has made a tremendous impact on our ability to sell tickets and forecast our profitability. The program is straightforward and has all the bells and whistles we need for throwing events for 350-500 people. And the app makes check-in not only much easier, but also paperless! We are now customers for life as all of our events this whole year still haven't cost us what one single event did with another ticketing group... It just makes sense.
William Pietri
GBCheap, but has significant issues We've used TicketBud for two events now in the 200-250 person range. On the upside, they're cheap. However, the downside is that they feel cheap. The last time we used them, I think we reported half a dozen bugs, most of them obvious. But they seemed like they were just getting started, so this year I figured we'd give them the benefit of the doubt and try again. On the upside, the basics do seem to work. You can put some tickets up for sale, send people off to PayPal, and get money. Last time we successfully used their android app to check people in. But the edge cases are rough. For example, we had early-bird tickets and regular tickets. When we were down to 1 early-bird ticket TicketBud would still let people try to buy up to 20 of them. Then the attempt would blow up with some sort of error. When they came back to the page, it would show that the early-bird tickets were sold out, so they felt cheated. We've got a half-dozen people upset on our Facebook page because of this. I finally had to just reduce the number of early-bird tickets by 1 so that people trying to buy in pairs would stop getting hit with this. We had a similar problem when the event was almost sold out: mysterious site failures and angry attendees. Another big problem: they don't appear to have waitlist functionality. I just had to go build something with Google Forms and stick it half-assedly in the page. Speaking of which, their supposedly WYSIWYG editor ends up with the content looking fairly different on the two pages. I had to spend a bunch of time messing with the raw HTML to get the page to come out right. And there are a number of other issues that, at least to this software developer's eye, look obvious. I thought using TicketBud was a way to save money for my guests, and I guess it did. But next time I'm going to try something else in hopes of finding something better built.
Amy Eisenberg
GBVery disappointed We are a nonprofit organization raising money to help at-risk kids living below the poverty line. We used TicketBud for two years for our fundraising event for a flat fee of $99. The third year we noticed a fee of $1089 deducted from our account. When we contacted them we were told they had changed their policy. That's an outrageous increase, particularly because we had no idea they had raised their prices.
Stephanie K.
AUBEWARE BEWARE - Ticketbud organise/ provide the platform for people to sell tickets to events which may not ever take place - and you won't get your money back. The organiser of the event can be some obscure individual somewhere that you can't track. For example, a ticketed event such as the 'Donald Trump jr. Live!' sold thousands of tickets using this platform - 7 months later the 'event' has been cancelled twice and never taken place.
Lauren Murray
GBVery helpful Very helpful. The site isn't super user friendly but the staff and videos were great.