Very disappointed We are a nonprofit organization raising money to help at-risk kids living below the poverty line. We used TicketBud for two years for our fundraising event for a flat fee of $99. The third year we noticed a fee of $1089 deducted from our account. When we contacted them we were told they had changed their policy. That's an outrageous increase, particularly because we had no idea they had raised their prices.

I still have yet to receive my refund … I still have yet to receive my refund for the scam event that was hosted on TicketBud's website. I would steer clear of using their service as their due diligence is clearly still in it's infant stages. Furthermore, they decided to create 7 transfer phone lines that all lead to a voicemail so you could not communicate with a real person. All things said and done your platform hosted a scam event. It's now December 8th and I have not received a refund nor any follow up from you or the aforementioned vendor.

I would never purchase anything through … I would never purchase anything through these guys again . I bought a ticket to an even in August the event was in October ( my bday weekend) I got an email the event was cancelled and would receive a refund . Well here it is November and still no refund. I found out I wasn't the only one out here so now we are all looking into a class action lawsuit. Oh and there's no one you can talk to either the only department that has actual people working is sales yea go figure.

Ticketbud - Getting Better! I've used Ticketbud for my bar's concert venue space since mid-2014 and was initially attracted to their inexpensive "one-price" option as opposed to some of the other competition out there. At the time their service was alright, it wasn't anything great but I didn't expect it to be for the price that they were charging. For my ticketing and event management needs, they were fine. However, then in late 2014 they announced a pricing change where they were moving towards an entirely fee-based model. While it's a fairly big change, it wasn't one that made me angry. I've talked with their customer service reps before when I had an issue and they've always been very good about helping me. They've also been working hard to add new features so it's definitely been fine. One new thing I really enjoy is that you can add the very small service fee to the price of the ticket so it doesn't even show up as a service fee, and as an organizer I don't have to pay at all. So in effect, I'm saving money. Ticketbud still has a ways to go but I do applaud them for working hard to keep my business.

Love the flat fee! I created my event in about two minutes. Even though it was my first time to use this service it was super easy to figure it out. I'm happy that there are no per-ticket fees, unlike other online ticket companies. I had a few questions about the Sponsorbud option but the Ticketbud team was very helpful. I'll definitely be using these guys again for future events!