Would give a 0. Would give a 0. They sold us tickets to an event that never happened, refused to give us a refund or help in anyway. Contacted multiple times for assistance.

POWER TO THE PEOPLE WHO BY TICKETS! Love the concept of this company making so easy and affordable for small events and non profits to take the hassle out of ticketing and avoid passing extra fees to their ticket buyers. I live in Austin Texas where there are often dozens of festivals and events on any given weekend ...Ticket Bud is a godsend to the independent producer of music, arts and community events. I wish i had thought of this :)

Not for commercial events! Beware, do not use their Email Invite program! I was so excited, so very excited, to find an affordable option for selling tickets online. In the past, my company has used Eventbrite, with wonderful results but a large price to pay. We decided to try another option - therefore Ticketbud! I published our month long Harvest Festival on Ticketbud and pasted my 1,000 email subscribers to their online Email "Invite". Sending a large number of emails manually, is of course time consuming! Ticketbud's online feature looked so professional, I put up my 100% faith. Low and behold, after the mass email went out, I received many, many, many angry replies. Ticketbud failed to send the mass email as a "Blind carbon copy", instead each recipient could see the email addresses of all the other recipients!!! I can understand the concern of these folks, whose email addresses were exposed to 1,000 other people. Needless to say, Alderbrook Park received many bad reviews from this incident. I immediately contacted Ticketbud, explained my frustration and requested a refund of $138. They explained that their program is not designed for large events. It is mostly designed for small personal events and they were sorry for my misunderstanding! Furthermore, they refused to issue a refund. Can you believe it ? They don't mention these details at all on their website. Beware, event coordinators! Their website may look great, but behind the scenes, there is little, professional customer service. Today's online standards, require that emails be kept private, unless permission is given. Ticketbud basically violated trust of 1,000 people : (

I tried buying a ticket from this site… I tried buying a ticket from this site but never received my tickets. I tried buying them the same day as the event. Since it was a Saturday, I was not able to directly contact them and they did not respond to my email. My sister got a ticket but I did not. We were suppose to go together. It was to be special time spent together.

I would strongly recommend everyone to… I would strongly recommend everyone to not purchase any tickets distributed by ticketbud. They are nothing but only support scammers who would not take any form of responsibilities for our securities. Just last week for NYE ticketbud has distributed tickets for a 2 day event in Australia called 'Psynapse' under 3P productions. All the attendees, a good 500-600+ were present at the right time only to find out that the event was called off at the last minute. Now we understand that due to a lot of unfortunate events, things may not go according to plan which is understandable. Nonetheless all the festival goers need was a refund for the money we all spent. The event planners were not responsive to anyones requests, rather they just ran off deleting their fb page and ticketbud has denied any form of assistance to help us get our money back. We emailed, called and tried reaching out to ticketbud to cooperate with us all in helping us getting a refund or to get any form of update about a potential future event, only to get no response at all. Once again, along with the 500-600+ who has been subjected to a scam from ticketbud, I would strongly recommend no one to purchase any tickets through this agency. Cause once you make that purchase they will not take any form of responsibilities