POWER TO THE PEOPLE WHO BY TICKETS! Love the concept of this company making so easy and affordable for small events and non profits to take the hassle out of ticketing and avoid passing extra fees to their ticket buyers. I live in Austin Texas where there are often dozens of festivals and events on any given weekend ...Ticket Bud is a godsend to the independent producer of music, arts and community events. I wish i had thought of this :)

Cheap, but has significant issues We've used TicketBud for two events now in the 200-250 person range. On the upside, they're cheap. However, the downside is that they feel cheap. The last time we used them, I think we reported half a dozen bugs, most of them obvious. But they seemed like they were just getting started, so this year I figured we'd give them the benefit of the doubt and try again. On the upside, the basics do seem to work. You can put some tickets up for sale, send people off to PayPal, and get money. Last time we successfully used their android app to check people in. But the edge cases are rough. For example, we had early-bird tickets and regular tickets. When we were down to 1 early-bird ticket TicketBud would still let people try to buy up to 20 of them. Then the attempt would blow up with some sort of error. When they came back to the page, it would show that the early-bird tickets were sold out, so they felt cheated. We've got a half-dozen people upset on our Facebook page because of this. I finally had to just reduce the number of early-bird tickets by 1 so that people trying to buy in pairs would stop getting hit with this. We had a similar problem when the event was almost sold out: mysterious site failures and angry attendees. Another big problem: they don't appear to have waitlist functionality. I just had to go build something with Google Forms and stick it half-assedly in the page. Speaking of which, their supposedly WYSIWYG editor ends up with the content looking fairly different on the two pages. I had to spend a bunch of time messing with the raw HTML to get the page to come out right. And there are a number of other issues that, at least to this software developer's eye, look obvious. I thought using TicketBud was a way to save money for my guests, and I guess it did. But next time I'm going to try something else in hopes of finding something better built.

Ticketbud is useless for virtual events Just a heads up if you are using Ticketbud to ticket your virtual event, they take up to three business days to approve all emails you send via the website. So promotional emails or personalized emails that you would like to send to your attendees would take up to three business days to be approved and they do not work on weekends. I wish I had known that before I decided to send the link to my weekend-long virtual event to all attendees by simply using their "email attendees" tool. Instead, I ended up having to copy and paste everyone’s info into my personal email, editing out any non-email information, right before the event went live. Adding to this, the website, over the weekend, also didn’t approve my redesign of the confirmation email so that late buyers would simply get the link automatically in there. Instead, I spent the entire weekend continually checking to see if there were new purchasers so that I can send them the link, and receiving angry emails and phone calls from people who didn’t receive their’s when I happened to be busy doing something else, or if my personal email wound up in their spam. Even as my event extended until Monday, I pleaded with ticketbud to please resolve this issue so I may be relieved of my duties and they did not. Ticketbud is ill-prepared for the world of virtual events which happens to be one of the few types of events possible right now. Again, had I at least been warned about the long approval process clearly on the website I would have prepared the emails days before, pre-loaded with a link that would work when the event went live on the weekend. The whole thing was so ghetto, I may as well have used Venmo. At least that way I would’ve been able to keep all my money. I’m not exactly sure what their website did and why they are deserving of a percentage of my ticket sales. So you can try your luck with ticketbud but I hope you at least have this warning about the approvals or that your event takes place on a weekday during work hours when they are sometimes working. I did not receive any of the great customer service I heard so much about. Ahead of the event, they often took days to respond to my questions and not even responding appropriately to them.

I'll Be Back!!! I never held a fundraiser before. Never sold tickets before. The night of my Team Fox Gala for the Michael J. Fox Foundation...never had such an amazing time before!! With over 200 tickets to sell, Ticketbud made the process so easy. Customer support that never failed, and so affordable. My money could go towards finding a cure for Parkinson's--my greatest wish. This year, I am coming back to Ticketbud and excited to see their new developments. I don't even need to look at any other websites to sell my tickets. Ticketbud could not be better!

ONE STAR IS WAY TO HIGH If I could give these guys a "-5" I would have "1" is way to high!...I have had to use them three times and have had nothing but problems...first it shows the tickets available then you can't buy them...all three times technical difficulties...it showed 100 tickets available but would not allow you to purchase them...then you contact them and in the mean time they get it fixed and you are SOL...then wound up with two tickets for the same event....last time they had technical difficulties with buying tickets ....this is what they do right...it showed the Saturday tickets sold out even though when I got on there were plenty available it wouldn't allow me to buy the ticket...so I purchased the Sunday ticket but then these...explicative deleted...fixed the issue on the Saturday event and I would up with two tickets....they have no problem collecting... IF YOU ARE A BUSINESS HOLDING AN EVENT AND USE THESE PEOPLE BE PREPARED FOR YOUR CUSTOMERS TO BE REALLY FRUSTRATED WITH BOTH YOU AND TICKETFRAUD!!!