Ticketbud

Austin, United States
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2.25
Based on 20 Reviews

5

20.00%

4

10.00%

3

5.00%

2

5.00%

1

60.00%
About Ticketbud

Ticketbud is a self-service ticketing company that makes it easy for event organizers to sell tickets and get paid fast.

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Lynn Yeldell
GB

Unlimited tickets for a flat rate We have used Ticketbud for all of our 2012 events and it has made a tremendous impact on our ability to sell tickets and forecast our profitability. The program is straightforward and has all the bells and whistles we need for throwing events for 350-500 people. And the app makes check-in not only much easier, but also paperless! We are now customers for life as all of our events this whole year still haven't cost us what one single event did with another ticketing group... It just makes sense.

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Stephanie Hart
GB

Love the flat fee! I created my event in about two minutes. Even though it was my first time to use this service it was super easy to figure it out. I'm happy that there are no per-ticket fees, unlike other online ticket companies. I had a few questions about the Sponsorbud option but the Ticketbud team was very helpful. I'll definitely be using these guys again for future events!

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Alderbrook Park-friends
GB

Not for commercial events! Beware, do not use their Email Invite program! I was so excited, so very excited, to find an affordable option for selling tickets online. In the past, my company has used Eventbrite, with wonderful results but a large price to pay. We decided to try another option - therefore Ticketbud! I published our month long Harvest Festival on Ticketbud and pasted my 1,000 email subscribers to their online Email "Invite". Sending a large number of emails manually, is of course time consuming! Ticketbud's online feature looked so professional, I put up my 100% faith. Low and behold, after the mass email went out, I received many, many, many angry replies. Ticketbud failed to send the mass email as a "Blind carbon copy", instead each recipient could see the email addresses of all the other recipients!!! I can understand the concern of these folks, whose email addresses were exposed to 1,000 other people. Needless to say, Alderbrook Park received many bad reviews from this incident. I immediately contacted Ticketbud, explained my frustration and requested a refund of $138. They explained that their program is not designed for large events. It is mostly designed for small personal events and they were sorry for my misunderstanding! Furthermore, they refused to issue a refund. Can you believe it ? They don't mention these details at all on their website. Beware, event coordinators! Their website may look great, but behind the scenes, there is little, professional customer service. Today's online standards, require that emails be kept private, unless permission is given. Ticketbud basically violated trust of 1,000 people : (

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Kelsey Hilbers
GB

Would give a 0. Would give a 0. They sold us tickets to an event that never happened, refused to give us a refund or help in anyway. Contacted multiple times for assistance.

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George Sheppard
GB

ONE STAR IS WAY TO HIGH If I could give these guys a "-5" I would have "1" is way to high!...I have had to use them three times and have had nothing but problems...first it shows the tickets available then you can't buy them...all three times technical difficulties...it showed 100 tickets available but would not allow you to purchase them...then you contact them and in the mean time they get it fixed and you are SOL...then wound up with two tickets for the same event....last time they had technical difficulties with buying tickets ....this is what they do right...it showed the Saturday tickets sold out even though when I got on there were plenty available it wouldn't allow me to buy the ticket...so I purchased the Sunday ticket but then these...explicative deleted...fixed the issue on the Saturday event and I would up with two tickets....they have no problem collecting... IF YOU ARE A BUSINESS HOLDING AN EVENT AND USE THESE PEOPLE BE PREPARED FOR YOUR CUSTOMERS TO BE REALLY FRUSTRATED WITH BOTH YOU AND TICKETFRAUD!!!

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