BEWARE BEWARE - Ticketbud organise/ provide the platform for people to sell tickets to events which may not ever take place - and you won't get your money back. The organiser of the event can be some obscure individual somewhere that you can't track. For example, a ticketed event such as the 'Donald Trump jr. Live!' sold thousands of tickets using this platform - 7 months later the 'event' has been cancelled twice and never taken place.

I'll Be Back!!! I never held a fundraiser before. Never sold tickets before. The night of my Team Fox Gala for the Michael J. Fox Foundation...never had such an amazing time before!! With over 200 tickets to sell, Ticketbud made the process so easy. Customer support that never failed, and so affordable. My money could go towards finding a cure for Parkinson's--my greatest wish. This year, I am coming back to Ticketbud and excited to see their new developments. I don't even need to look at any other websites to sell my tickets. Ticketbud could not be better!

Changed Pricing After Sign Up & Entering Info. I was attracted to their business model and pricing system. I believed it would be a great fit for me and my event. I went through the process of setting up my event, entering in tickets, entering different variations, adding descriptions and custom questions for some of the tickets. When I had everything ready I went through the payment process and they had changed it. I requested to use the payment method I had signed up under, but they replied no after waiting for a day, even though someone emailed me during my first day of setup to see if I needed help. They pulled the rug from under me. I will never use them again. Ticketbud use to be against fees and began to put an end to greed and fees from the ticket taking industry. Now it seems as though they've become what they hated. Article from WIRED: wired.com/2012/10/ticketbud/ Why the change? ..."the primary reason behind this change is that it allows us to align our resources to better serve you, the customer." Really? So, if I sold $200 tickets the extra $101 + 2% is for my better serve me, the customer?

ONE STAR IS WAY TO HIGH If I could give these guys a "-5" I would have "1" is way to high!...I have had to use them three times and have had nothing but problems...first it shows the tickets available then you can't buy them...all three times technical difficulties...it showed 100 tickets available but would not allow you to purchase them...then you contact them and in the mean time they get it fixed and you are SOL...then wound up with two tickets for the same event....last time they had technical difficulties with buying tickets ....this is what they do right...it showed the Saturday tickets sold out even though when I got on there were plenty available it wouldn't allow me to buy the ticket...so I purchased the Sunday ticket but then these...explicative deleted...fixed the issue on the Saturday event and I would up with two tickets....they have no problem collecting... IF YOU ARE A BUSINESS HOLDING AN EVENT AND USE THESE PEOPLE BE PREPARED FOR YOUR CUSTOMERS TO BE REALLY FRUSTRATED WITH BOTH YOU AND TICKETFRAUD!!!

Not for commercial events! Beware, do not use their Email Invite program! I was so excited, so very excited, to find an affordable option for selling tickets online. In the past, my company has used Eventbrite, with wonderful results but a large price to pay. We decided to try another option - therefore Ticketbud! I published our month long Harvest Festival on Ticketbud and pasted my 1,000 email subscribers to their online Email "Invite". Sending a large number of emails manually, is of course time consuming! Ticketbud's online feature looked so professional, I put up my 100% faith. Low and behold, after the mass email went out, I received many, many, many angry replies. Ticketbud failed to send the mass email as a "Blind carbon copy", instead each recipient could see the email addresses of all the other recipients!!! I can understand the concern of these folks, whose email addresses were exposed to 1,000 other people. Needless to say, Alderbrook Park received many bad reviews from this incident. I immediately contacted Ticketbud, explained my frustration and requested a refund of $138. They explained that their program is not designed for large events. It is mostly designed for small personal events and they were sorry for my misunderstanding! Furthermore, they refused to issue a refund. Can you believe it ? They don't mention these details at all on their website. Beware, event coordinators! Their website may look great, but behind the scenes, there is little, professional customer service. Today's online standards, require that emails be kept private, unless permission is given. Ticketbud basically violated trust of 1,000 people : (