Ticketbud

Austin, United States
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2.25
Based on 20 Reviews

5

20.00%

4

10.00%

3

5.00%

2

5.00%

1

60.00%
About Ticketbud

Ticketbud is a self-service ticketing company that makes it easy for event organizers to sell tickets and get paid fast.

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Nancy Bowie Mulhearn
GB

I'll Be Back!!! I never held a fundraiser before. Never sold tickets before. The night of my Team Fox Gala for the Michael J. Fox Foundation...never had such an amazing time before!! With over 200 tickets to sell, Ticketbud made the process so easy. Customer support that never failed, and so affordable. My money could go towards finding a cure for Parkinson's--my greatest wish. This year, I am coming back to Ticketbud and excited to see their new developments. I don't even need to look at any other websites to sell my tickets. Ticketbud could not be better!

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Elaine Johnson
GB

I would never purchase anything through … I would never purchase anything through these guys again . I bought a ticket to an even in August the event was in October ( my bday weekend) I got an email the event was cancelled and would receive a refund . Well here it is November and still no refund. I found out I wasn't the only one out here so now we are all looking into a class action lawsuit. Oh and there's no one you can talk to either the only department that has actual people working is sales yea go figure.

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Kelsey Hilbers
GB

Would give a 0. Would give a 0. They sold us tickets to an event that never happened, refused to give us a refund or help in anyway. Contacted multiple times for assistance.

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Stephanie Hart
GB

Love the flat fee! I created my event in about two minutes. Even though it was my first time to use this service it was super easy to figure it out. I'm happy that there are no per-ticket fees, unlike other online ticket companies. I had a few questions about the Sponsorbud option but the Ticketbud team was very helpful. I'll definitely be using these guys again for future events!

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William Pietri
GB

Cheap, but has significant issues We've used TicketBud for two events now in the 200-250 person range. On the upside, they're cheap. However, the downside is that they feel cheap. The last time we used them, I think we reported half a dozen bugs, most of them obvious. But they seemed like they were just getting started, so this year I figured we'd give them the benefit of the doubt and try again. On the upside, the basics do seem to work. You can put some tickets up for sale, send people off to PayPal, and get money. Last time we successfully used their android app to check people in. But the edge cases are rough. For example, we had early-bird tickets and regular tickets. When we were down to 1 early-bird ticket TicketBud would still let people try to buy up to 20 of them. Then the attempt would blow up with some sort of error. When they came back to the page, it would show that the early-bird tickets were sold out, so they felt cheated. We've got a half-dozen people upset on our Facebook page because of this. I finally had to just reduce the number of early-bird tickets by 1 so that people trying to buy in pairs would stop getting hit with this. We had a similar problem when the event was almost sold out: mysterious site failures and angry attendees. Another big problem: they don't appear to have waitlist functionality. I just had to go build something with Google Forms and stick it half-assedly in the page. Speaking of which, their supposedly WYSIWYG editor ends up with the content looking fairly different on the two pages. I had to spend a bunch of time messing with the raw HTML to get the page to come out right. And there are a number of other issues that, at least to this software developer's eye, look obvious. I thought using TicketBud was a way to save money for my guests, and I guess it did. But next time I'm going to try something else in hopes of finding something better built.

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