Ticketweb website lists a phone number… Ticketweb website lists a phone number on their website however nobody answers Other than a message saying to email for a response to your inquiry. I waited 5 days after my email and unfortunately was not reimbursed for my loss even after ticketweb website says you can contact for a response. Ticketweb should be avoided if possible.

Horrible system with horrible customer… Horrible system with horrible customer service. I tried getting tickets for a show and the venue only accepts this website for reservations. My card was declined by their website. Initially, I thought maybe I made a mistake or had insufficient funds. I reviewed my account and apparently, it was only their website that declined my purchase, I was actually charged on my account. I tried several other times with the same card and other cards including a debit card. Again and again the same message declined. On my back account I was charged then reimbursed. No phone number for assistance, only way to reach out to them is by email. I received a very inaccurate response stating that my account country was different from my billing information.

I ordered my tickets about two weeks… I ordered my tickets about two weeks ago and they keep telling me that there is a hold on my tickets a week prior to the concert. Well, it is a week prior to my concert and now they are telling me that there is a hold on my tickets three days before the concert and after seeing all the reviews I’m really scared that they screwed me over.

Scam artists Cancelled a show, and sent e-mail saying to request a refund. Then denied refund saying it was not requested in time, even though timestamped e-mail clearly shows within their window of request. Had to dispute charge with financial institution to get my money back. Go literally anywhere else to get your tickets, these guys are scam artists.

Worst customer service I purchased tickets through TicketWeb but was never sent the tickets. I called but received no answer so ended up emailing back and forth several times. They say that they have no record of the purchase so I sent them a screenshot of my credit card statement. Then they said all sales are final. So they said there’s no record of a sale, yet they charged my card, never sent me the tickets, and will not refund my money. Horrible customer service. There’s no option for zero stars otherwise that’s what I would give them. Scam artist company.