Horrible system with horrible customer… Horrible system with horrible customer service. I tried getting tickets for a show and the venue only accepts this website for reservations. My card was declined by their website. Initially, I thought maybe I made a mistake or had insufficient funds. I reviewed my account and apparently, it was only their website that declined my purchase, I was actually charged on my account. I tried several other times with the same card and other cards including a debit card. Again and again the same message declined. On my back account I was charged then reimbursed. No phone number for assistance, only way to reach out to them is by email. I received a very inaccurate response stating that my account country was different from my billing information.

Protecting scammers I purchased tickets for an event that turned out to be fraudulent, because the name of the event and poster were stolen from an unaffiliated company. Ticketweb's "no refund" policy also protects scammers.

Ticketweb website lists a phone number… Ticketweb website lists a phone number on their website however nobody answers Other than a message saying to email for a response to your inquiry. I waited 5 days after my email and unfortunately was not reimbursed for my loss even after ticketweb website says you can contact for a response. Ticketweb should be avoided if possible.

Worst customer service I purchased tickets through TicketWeb but was never sent the tickets. I called but received no answer so ended up emailing back and forth several times. They say that they have no record of the purchase so I sent them a screenshot of my credit card statement. Then they said all sales are final. So they said there’s no record of a sale, yet they charged my card, never sent me the tickets, and will not refund my money. Horrible customer service. There’s no option for zero stars otherwise that’s what I would give them. Scam artist company.

Was scared to buy from these guys at first Was scared to buy from these guys based on other reviews but the band insta linked me there and so did ticket Master so I took a risk. Got my tickets within a few seconds I think as long as you don't mess up your email you should be be good only reviewing so the average person doesn't go to stubhub and pay 5x the price to feel safer