This is totally unacceptable the way… This is totally unacceptable the way this website takes advantage of people. A $30 ticket ends up costing you $125.00 and the sad part is it is General admission. I would not recommend this website for purchasing anything. You can simply go to the Improv or the actual place of business website. Yes, I got hackled but never again and just want others to avoid getting taken advantage of also. Lesson Learn please.

Check with the venue first. Save yourself a headache and try to purchase at the venue box office if you can. Help is non-existent, when you attempt to email, it causes a security warning because ticketweb's certificates have not been updated. Their website absolutely sucks and doesn't appear to have any regular maintenance.

Fake tickets Fake tickets. Spent $120 per ticket so $240 for a concert which was legit but once tickets were purchased the venue location and even changed for some reason. Turned away at door… such a bad experience. Screw this website do not buy here always buy from venue. Lesson learned….

Worst customer service I purchased tickets through TicketWeb but was never sent the tickets. I called but received no answer so ended up emailing back and forth several times. They say that they have no record of the purchase so I sent them a screenshot of my credit card statement. Then they said all sales are final. So they said there’s no record of a sale, yet they charged my card, never sent me the tickets, and will not refund my money. Horrible customer service. There’s no option for zero stars otherwise that’s what I would give them. Scam artist company.

Horrible system with horrible customer… Horrible system with horrible customer service. I tried getting tickets for a show and the venue only accepts this website for reservations. My card was declined by their website. Initially, I thought maybe I made a mistake or had insufficient funds. I reviewed my account and apparently, it was only their website that declined my purchase, I was actually charged on my account. I tried several other times with the same card and other cards including a debit card. Again and again the same message declined. On my back account I was charged then reimbursed. No phone number for assistance, only way to reach out to them is by email. I received a very inaccurate response stating that my account country was different from my billing information.