Nicole Z.
GBINCREDIBLE Experience!!! We had an INCREDIBLE experience with Kith & Kin when we created a baby book for family members who are in the military and overseas! Throughout the process we had several questions and Brittany always responded quickly to our emails and she was extremely helpful in accommodating some of our special requests! Kith & Kin’s online system was so easy to navigate and very user-friendly for family/friends to respond to our selected prompts! We highly recommend Kith & Kin for your next memory book! We cannot wait for our family members to receive their book in the mail!!!
Developer
GBGreat product in the end but website is problematic. I have yet to see the book in person but my dad said he absolutely loved it! Such a beautiful and meaningful concept! The reason I cannot give 5 stars is because I had such a difficult time with the mechanics of the website. Every step I took, I ran into a technical problem, as did many of my family members trying to submit their responses. Nothing was easy about it which was very frustrating. On the flip side, they provide prompt technical assistance! Brittney was responsive and very empathetic which I greatly appreciated! Honestly, Kithandkin is ultimately a great idea and great product. They just need to get rid of all the kinks.
Todd Skiles
GBGreat experience with Kith & Kin The website was easy to use and the book was customizable. The finished product was really nice. I would definitely use this company again.
Developer
GBI was extremely satisfied with the… I was extremely satisfied with the product, the convenience and the customer service. I definitely recommend this and will be using it again.
Todd Gusler
GBI was impressed by the easy and… I was impressed by the easy and professionalism of it all. The website and template were easy to use and easy to communicate with my co-contributors. The formatting was easy, although I do wish there was a way to place extra pages into the book to help with spacing. I had to be creative in how I arranged the book. What really impressed me was the customer service. Twice I reached out with questions outside of business hours (once early on a Sunday morning) and received a helpful response within an hour. Very impressive! I would highly recommend.