Great product in the end but website is problematic. I have yet to see the book in person but my dad said he absolutely loved it! Such a beautiful and meaningful concept! The reason I cannot give 5 stars is because I had such a difficult time with the mechanics of the website. Every step I took, I ran into a technical problem, as did many of my family members trying to submit their responses. Nothing was easy about it which was very frustrating. On the flip side, they provide prompt technical assistance! Brittney was responsive and very empathetic which I greatly appreciated! Honestly, Kithandkin is ultimately a great idea and great product. They just need to get rid of all the kinks.

Thoughtful, personalized gift with many contributors! This book was so easy to coordinate among friends and family who live in all different areas. We got it put together in a matter of days! When my friend opened up her Kith and Kin book, she had immediate tears of joy! It shipped a little later than hoped for or expected, but came right in the nick of time. I wish there were was to customize the colors and designs on the book as reds/browns aren't her favorite colors BUT it was awesome nonetheless!!

The concept is great.. some bugs to work out The concept is great, exactly what I was looking for. I like the simplicity so I don’t have to make too many design/formatting decisions etc. However a lot of the contributors to my book ran into bugs that made it very frustrating for them to make their contribution. I had to help several people by going into their contribution and attaching photos they emailed me because they couldn’t get them to attach. Photos would disappear when I tagged another. I eventually got it after trying many times, and switching between several browsers. Also, some contributors got confused re-accessing their drafts, I think you should make it clearer how to log in to your draft, users don’t realize they don’t have to log in to the account area (where you log in to a book you are managing). That said, when we finally got the book, it came out beautifully.

I was extremely satisfied with the… I was extremely satisfied with the product, the convenience and the customer service. I definitely recommend this and will be using it again.

I used Kith and Kin to create a book…for my mother I used Kith and Kin to create a book for my mother's birthday. I asked my own family, all my siblings, their spouses and children to contribute their thoughts and photographs to the project. Kith and Kin made what should have been a time-consuming and logistically challenging project a very easy and stream-lined effort. They provide a template of questions that are delivered by email or text to each person you have requested contribute to the project. The contributors are given the option to respond to all of the questions or simply as many as they feel moved to answer. They are also given the option to upload photos from their electronic devices. The website allows you to send timely reminders to your group to prompt them to complete their submissions. Once someone submits a completed response, Kith and Kin alerts you and enables you to proof the submission before final inclusion in the hardcover book. The book arrived 8-10 days after the final submission. It was well-presented on good paper and beautifully bound. My mother was so happy. I was too.