Lovely product with great customer service Shortly after placing my order, our dog’s previous owner was able to take her back. I emailed Pawzity and request that they remove the dog image leaving the 3 cat images. They did it right away! Also, the door mat serves a reminder not to let the indoor cats outdoors. This is helpful for guests who aren’t used to watching out for escaping felines. The mat is lovely with a fabric similar to what a computer mouse pad is like. It is more decorative than mud collecting. This would make a sweet gift.

Over the Moon I was looking for a garden sign to honor our beloved westie who passed away. I happened to find exactly what I had in mind on Pawzity, and I was able to customize it. Unfortunately, I was sent the wrong sign, and contacted Customer Service. They were quick to respond, and apologetic. When the sign I had ordered arrived, it was perfect. I couldn't be more pleased.

Welcome mats were exactly as pictured Welcome mats were exactly as pictured, only wish they would have been bit thicker as we have severe wind at times and the mat will blow against our house instead of staying by the door.

Dog Patrol Easy to order, customer service great. Any problems were quickly resolved. Biggest problem I had was in size of pictures I submitted for printing on the mat. The recipient of the mat thoroughly enjoyed the present.

Very hard to get any response via… Very hard to get any response via emails even though they say they will respond within 48 hours. Took 3 emails and over 10 days before I received a response. Also they do not inform you that some products come from over sees and there is an additional international charge that will show up on your back account that is not included in the original price.