The customer service is great The customer service is great, there were technical difficulties with the shipping for one of the packages due to the carriers, I reached out and got quick responses from pawzity, not to mention with action! The products turned out beautiful and better than expected. Will definitely be doing future business with this company. Overall a great experience!

I ordered an ornament for my sons'… I ordered an ornament for my sons' engagement with their photo on one side, the date they were engaged on the other side. It's really nice! Beautifully made and it came with a gold and a red ribbon. They loved it! I highly recommend this product and company.

Customers are always eager to receive… Customers are always eager to receive their purchase. An email acknowledging the order, and when the merchandise will be shipped will help provide confidence in our purchase. I had not heard of this site, but wanted to purchase the merchandise. I purchased the doormat and a sign - both look great, and excellent quality! The doormat was received in roughly 15 days. The sign was around 30 days. An email setting the expectations, or at purchase would have put my mind at ease when I was going to receive. Please note: I will purchase from this company again, as the quality was superior.

I’ve always been pleased with the personalized merchandise I’ve bought from Pawzity. They have a great variety of products to choose from and their finished personalized products are second to none. They have a wide variety of choices to personalize your clothing or other merchandise that you are purchasing. If there is an issue that arises they promptly contact you to give you other options to choose from to personalize your merchandise. I have bought many many t-shirts and other merchandise from them over the time that they have been in business. I have always been pleased with the results of what I ordered.

Very hard to get any response via… Very hard to get any response via emails even though they say they will respond within 48 hours. Took 3 emails and over 10 days before I received a response. Also they do not inform you that some products come from over sees and there is an additional international charge that will show up on your back account that is not included in the original price.