The customer service is great The customer service is great, there were technical difficulties with the shipping for one of the packages due to the carriers, I reached out and got quick responses from pawzity, not to mention with action! The products turned out beautiful and better than expected. Will definitely be doing future business with this company. Overall a great experience!

My first time ordering from Pawzity This was my first time ordering from Pawzity. The adorable dog door mat is amazing. My order got lost in transit AND Pawzity helped find it and it was delivered successfully. I’ve told all of our friends about Pawzity. ⭐️⭐️⭐️⭐️⭐️ I’ve been getting SO MANY compliments on this dog door mat.

Lovely product with great customer service Shortly after placing my order, our dog’s previous owner was able to take her back. I emailed Pawzity and request that they remove the dog image leaving the 3 cat images. They did it right away! Also, the door mat serves a reminder not to let the indoor cats outdoors. This is helpful for guests who aren’t used to watching out for escaping felines. The mat is lovely with a fabric similar to what a computer mouse pad is like. It is more decorative than mud collecting. This would make a sweet gift.

Welcome mats were exactly as pictured Welcome mats were exactly as pictured, only wish they would have been bit thicker as we have severe wind at times and the mat will blow against our house instead of staying by the door.

PReceived our personalized doormat… Received our personalized doormat within three weeks, and it is PERFECT! Exactly what we ordered - simply gorgeous! Could NOT be happier! Thank you so much!