Helpful customer service I have 2 trackers after I lost one and battery died and found it they took payment by mistake and I had subscription refunded straight away and replied withing 2 hours. Top customer service. I have basic account as only need it to track my little adventurous guy who I now know travels 5 miles a day. I will be using my 2nd tracker in summer on my 4 year old son on days out who tends to run off so I know how to find him easily. These trackers are amazing for not only pets but kids too. Thankyou tracktive

This tracker is a godsend. This tracker is a godsend. I live in the middle of nowhere in the mountains with all kinds of wildlife. Even when there is no GPS because trees or the mountains are blocking the signal, the heattrace map still gives me my dog's location. Without his tracker, I would have no way of knowing where to look for my Brutus. This tracker is worth every cent for how well it works and for the peace of mind that comes with it.

Terrible product, scammy business Terrible product. Lacks GPS precision (off by hundreds of meters), the tiny, squeaky sound that's supposed to help locate the tracker is so weak that any physical object will block it. Our tracker disappeared in an area with lots of roots, when it fell off our cat there. We couldn't locate it by sound or visual inspection and had to give up. Now, over a year and a half since the tracker was last active, and after I cancelled the subscription, Tractive has helped themselves to about 200 dollars from my account. What a rip-off.

So far this tracker has been the most… So far this tracker has been the most reliable at keeping my cat Charlie safe. Tractive have been very helpful when he has lost his tracker or when something has gone wrong.

We have two golden retrievers who like… We have two golden retrievers who like to take off whenever the chance arises. Just started using the tractive tracker and it has been fantastic. They broke out one evening and we just looked up the tractive app and located the dogs straight away and we had the dogs back in five mins. This would normally be 24, 36 or 48 hrs. A must buy for anybody with dogs that like to stray. The tracker gives you peace of mind when your not at home.Love it!!