So far this tracker has been the most… So far this tracker has been the most reliable at keeping my cat Charlie safe. Tractive have been very helpful when he has lost his tracker or when something has gone wrong.

Attachment to collar needs work No issues with the device functionality but the silicone attachment to the collar needs work. It is incredibly flimsy, especially if the dog is active or plays with other dog friends. After having one fall off, I now attach it with a zip tie to the collar. But that means I have to remove the entire collar to charge it. I'd love it if you all put some more work into the design of the attachment to the collar.

Peace of mind Very convenient way tracking our cats for peace of mind and app is always up to date

A great device The device is great for both tracking my dogs daily walks, and helps with finding him when he occasionally smells something and runs away :)

Customer service and Tracktive care Small brackets on the Tracktive tracker broke off. After communication via website, a replacement was sent at only shipping costs (tractive Care). Everything is easy to arrange via the website if only takes a few minutes.