Customer service and Tracktive care Small brackets on the Tracktive tracker broke off. After communication via website, a replacement was sent at only shipping costs (tractive Care). Everything is easy to arrange via the website if only takes a few minutes.

It’s a little on the heavy side It’s a little on the heavy side, but doesn’t seem to phase my large breed dog. It’s unique in the sense the monthly cost is lower than most and it does send me notifications on his sleeping and exercise habits. It’s like a Fitbit for a dog with a built in tracker in case he escapes!

Peace of Mind We purchased the Tractive a day after our young cat went awol for 9 hours. It arrived the next day and we’ve not looked back since. We now know that our cat is an explorer, but at least we know exactly where he is and have been able to pinpoint and retrieve him a few times. Peace of mind now he is wearing his Tractive. Would highly recommend.

Love using the Tractive app Love using the Tractive app. Was a little surprised that it was advertised as a monthly cost, but turned out to be a lump sum cost, but no major drama. The app is easy to use, and the coverage is great (Otago, NZ). Very accurate, and if you don’t use the ‘live’ setting too much, the battery life lasts a good few days. Would recommend.

We've had our tractive tracker since… We've had our tractive tracker since May 2023 and it has been a god send with our puppy, she had no recall and as we live on a farm was always escaping would recommend this tracker 100%