Tractive Best Customer Service The sound on my tractive device stopped working. Amber and Claire quickly assisted me and after the instructions they suggested failed, they sent me a new device without any additional charge. Best customer service I've ever had.

We have two golden retrievers who like… We have two golden retrievers who like to take off whenever the chance arises. Just started using the tractive tracker and it has been fantastic. They broke out one evening and we just looked up the tractive app and located the dogs straight away and we had the dogs back in five mins. This would normally be 24, 36 or 48 hrs. A must buy for anybody with dogs that like to stray. The tracker gives you peace of mind when your not at home.Love it!!

So far this tracker has been the most… So far this tracker has been the most reliable at keeping my cat Charlie safe. Tractive have been very helpful when he has lost his tracker or when something has gone wrong.

Attachment to collar needs work No issues with the device functionality but the silicone attachment to the collar needs work. It is incredibly flimsy, especially if the dog is active or plays with other dog friends. After having one fall off, I now attach it with a zip tie to the collar. But that means I have to remove the entire collar to charge it. I'd love it if you all put some more work into the design of the attachment to the collar.

A great device The device is great for both tracking my dogs daily walks, and helps with finding him when he occasionally smells something and runs away :)