We have had our Tractive basic model… We have had our Tractive basic model for about a month and a half now and it has been a great tool for training our Great Pyrenes the boundaries of our property. When she leaves the fence, we go and get her. It's a great tool check to see where she is on the farm. However, I am rather disappointed in the battery life. Tractive states that the battery life will last 2-5 days and ours is only lasting 18-20 hours in the safe zone. I am hopeful they will reply to my email and help resolve this issue. Otherwise this tractive has been an excellent tool.

Customer service and Tracktive care Small brackets on the Tracktive tracker broke off. After communication via website, a replacement was sent at only shipping costs (tractive Care). Everything is easy to arrange via the website if only takes a few minutes.

Attachment to collar needs work No issues with the device functionality but the silicone attachment to the collar needs work. It is incredibly flimsy, especially if the dog is active or plays with other dog friends. After having one fall off, I now attach it with a zip tie to the collar. But that means I have to remove the entire collar to charge it. I'd love it if you all put some more work into the design of the attachment to the collar.

Love love love Love love love! I recently adopted a 9 month old kitten, took months for her to gain trust with us. I just know this poor girl has been through so much in her short amount of life. She clawed her way through a fly screen and got out one day and i was stressing like you wouldn’t believe. Once she was back inside she wouldn’t stop meowing to go back out. All day. Everyday. I knew she wanted to go out and explore but my anxiety wouldn’t allow it. I wanted to know where she was at all times so I could make sure she was safe. I did some research and found Tractive! Best purchase. She is the happiest little girl now and wakes me up in the morning to get her collar on and runs straight to the front door and spends all day outside. I love that I can check where she is when I am working or out of the house and have peace of mind knowing she always comes home. Also knowing if she were to wonder far and struggle to find her way back, i’ll be able to find her with ease! 100% recommend.

Not only is it reassuring to quickly… Not only is it reassuring to quickly access the app and find out where my cat is but it's interesting to follow his movements and get to know his regular places he visits. And when the rubber mount casing developed a tear it was easy to email them and renewed free of charge swiftly.