Amy Furber
GBPeace of Mind We purchased the Tractive a day after our young cat went awol for 9 hours. It arrived the next day and we’ve not looked back since. We now know that our cat is an explorer, but at least we know exactly where he is and have been able to pinpoint and retrieve him a few times. Peace of mind now he is wearing his Tractive. Would highly recommend.
George Panayiotou
CYTractive Best Customer Service The sound on my tractive device stopped working. Amber and Claire quickly assisted me and after the instructions they suggested failed, they sent me a new device without any additional charge. Best customer service I've ever had.
Maryann Abbott
GBIt’s a little on the heavy side It’s a little on the heavy side, but doesn’t seem to phase my large breed dog. It’s unique in the sense the monthly cost is lower than most and it does send me notifications on his sleeping and exercise habits. It’s like a Fitbit for a dog with a built in tracker in case he escapes!
Thomas Winther
NOTerrible product, scammy business Terrible product. Lacks GPS precision (off by hundreds of meters), the tiny, squeaky sound that's supposed to help locate the tracker is so weak that any physical object will block it. Our tracker disappeared in an area with lots of roots, when it fell off our cat there. We couldn't locate it by sound or visual inspection and had to give up. Now, over a year and a half since the tracker was last active, and after I cancelled the subscription, Tractive has helped themselves to about 200 dollars from my account. What a rip-off.
Jeannie
GBWe have had our Tractive basic model… We have had our Tractive basic model for about a month and a half now and it has been a great tool for training our Great Pyrenes the boundaries of our property. When she leaves the fence, we go and get her. It's a great tool check to see where she is on the farm. However, I am rather disappointed in the battery life. Tractive states that the battery life will last 2-5 days and ours is only lasting 18-20 hours in the safe zone. I am hopeful they will reply to my email and help resolve this issue. Otherwise this tractive has been an excellent tool.