Customer service and Tracktive care Small brackets on the Tracktive tracker broke off. After communication via website, a replacement was sent at only shipping costs (tractive Care). Everything is easy to arrange via the website if only takes a few minutes.

I didn’t think this would work in our… I didn’t think this would work in our remote hamlet as I thought GPS signal would be an issue. However, it’s great, I can find the cat within about 10 feet and the virtual fence is great too. App is really easy to use. You have to make sure you manage battery power so I use live tracking just to get cat in at night.

We have two golden retrievers who like… We have two golden retrievers who like to take off whenever the chance arises. Just started using the tractive tracker and it has been fantastic. They broke out one evening and we just looked up the tractive app and located the dogs straight away and we had the dogs back in five mins. This would normally be 24, 36 or 48 hrs. A must buy for anybody with dogs that like to stray. The tracker gives you peace of mind when your not at home.Love it!!

Tractive Best Customer Service The sound on my tractive device stopped working. Amber and Claire quickly assisted me and after the instructions they suggested failed, they sent me a new device without any additional charge. Best customer service I've ever had.

It’s a little on the heavy side It’s a little on the heavy side, but doesn’t seem to phase my large breed dog. It’s unique in the sense the monthly cost is lower than most and it does send me notifications on his sleeping and exercise habits. It’s like a Fitbit for a dog with a built in tracker in case he escapes!