I didn’t think this would work in our… I didn’t think this would work in our remote hamlet as I thought GPS signal would be an issue. However, it’s great, I can find the cat within about 10 feet and the virtual fence is great too. App is really easy to use. You have to make sure you manage battery power so I use live tracking just to get cat in at night.

Customer service and Tracktive care Small brackets on the Tracktive tracker broke off. After communication via website, a replacement was sent at only shipping costs (tractive Care). Everything is easy to arrange via the website if only takes a few minutes.

Tractive Best Customer Service The sound on my tractive device stopped working. Amber and Claire quickly assisted me and after the instructions they suggested failed, they sent me a new device without any additional charge. Best customer service I've ever had.

A great device The device is great for both tracking my dogs daily walks, and helps with finding him when he occasionally smells something and runs away :)

Not only is it reassuring to quickly… Not only is it reassuring to quickly access the app and find out where my cat is but it's interesting to follow his movements and get to know his regular places he visits. And when the rubber mount casing developed a tear it was easy to email them and renewed free of charge swiftly.