Love using the Tractive app Love using the Tractive app. Was a little surprised that it was advertised as a monthly cost, but turned out to be a lump sum cost, but no major drama. The app is easy to use, and the coverage is great (Otago, NZ). Very accurate, and if you don’t use the ‘live’ setting too much, the battery life lasts a good few days. Would recommend.

Helpful customer service I have 2 trackers after I lost one and battery died and found it they took payment by mistake and I had subscription refunded straight away and replied withing 2 hours. Top customer service. I have basic account as only need it to track my little adventurous guy who I now know travels 5 miles a day. I will be using my 2nd tracker in summer on my 4 year old son on days out who tends to run off so I know how to find him easily. These trackers are amazing for not only pets but kids too. Thankyou tracktive

Love love love Love love love! I recently adopted a 9 month old kitten, took months for her to gain trust with us. I just know this poor girl has been through so much in her short amount of life. She clawed her way through a fly screen and got out one day and i was stressing like you wouldn’t believe. Once she was back inside she wouldn’t stop meowing to go back out. All day. Everyday. I knew she wanted to go out and explore but my anxiety wouldn’t allow it. I wanted to know where she was at all times so I could make sure she was safe. I did some research and found Tractive! Best purchase. She is the happiest little girl now and wakes me up in the morning to get her collar on and runs straight to the front door and spends all day outside. I love that I can check where she is when I am working or out of the house and have peace of mind knowing she always comes home. Also knowing if she were to wonder far and struggle to find her way back, i’ll be able to find her with ease! 100% recommend.

Attachment to collar needs work No issues with the device functionality but the silicone attachment to the collar needs work. It is incredibly flimsy, especially if the dog is active or plays with other dog friends. After having one fall off, I now attach it with a zip tie to the collar. But that means I have to remove the entire collar to charge it. I'd love it if you all put some more work into the design of the attachment to the collar.

This tracker is a godsend. This tracker is a godsend. I live in the middle of nowhere in the mountains with all kinds of wildlife. Even when there is no GPS because trees or the mountains are blocking the signal, the heattrace map still gives me my dog's location. Without his tracker, I would have no way of knowing where to look for my Brutus. This tracker is worth every cent for how well it works and for the peace of mind that comes with it.