We have two golden retrievers who like… We have two golden retrievers who like to take off whenever the chance arises. Just started using the tractive tracker and it has been fantastic. They broke out one evening and we just looked up the tractive app and located the dogs straight away and we had the dogs back in five mins. This would normally be 24, 36 or 48 hrs. A must buy for anybody with dogs that like to stray. The tracker gives you peace of mind when your not at home.Love it!!

Peace of mind Very convenient way tracking our cats for peace of mind and app is always up to date

Tractive Best Customer Service The sound on my tractive device stopped working. Amber and Claire quickly assisted me and after the instructions they suggested failed, they sent me a new device without any additional charge. Best customer service I've ever had.

Not only is it reassuring to quickly… Not only is it reassuring to quickly access the app and find out where my cat is but it's interesting to follow his movements and get to know his regular places he visits. And when the rubber mount casing developed a tear it was easy to email them and renewed free of charge swiftly.

Attachment to collar needs work No issues with the device functionality but the silicone attachment to the collar needs work. It is incredibly flimsy, especially if the dog is active or plays with other dog friends. After having one fall off, I now attach it with a zip tie to the collar. But that means I have to remove the entire collar to charge it. I'd love it if you all put some more work into the design of the attachment to the collar.