Tractive Best Customer Service The sound on my tractive device stopped working. Amber and Claire quickly assisted me and after the instructions they suggested failed, they sent me a new device without any additional charge. Best customer service I've ever had.

A great device The device is great for both tracking my dogs daily walks, and helps with finding him when he occasionally smells something and runs away :)

This tracker is a godsend. This tracker is a godsend. I live in the middle of nowhere in the mountains with all kinds of wildlife. Even when there is no GPS because trees or the mountains are blocking the signal, the heattrace map still gives me my dog's location. Without his tracker, I would have no way of knowing where to look for my Brutus. This tracker is worth every cent for how well it works and for the peace of mind that comes with it.

Love love love Love love love! I recently adopted a 9 month old kitten, took months for her to gain trust with us. I just know this poor girl has been through so much in her short amount of life. She clawed her way through a fly screen and got out one day and i was stressing like you wouldn’t believe. Once she was back inside she wouldn’t stop meowing to go back out. All day. Everyday. I knew she wanted to go out and explore but my anxiety wouldn’t allow it. I wanted to know where she was at all times so I could make sure she was safe. I did some research and found Tractive! Best purchase. She is the happiest little girl now and wakes me up in the morning to get her collar on and runs straight to the front door and spends all day outside. I love that I can check where she is when I am working or out of the house and have peace of mind knowing she always comes home. Also knowing if she were to wonder far and struggle to find her way back, i’ll be able to find her with ease! 100% recommend.

We have had our Tractive basic model… We have had our Tractive basic model for about a month and a half now and it has been a great tool for training our Great Pyrenes the boundaries of our property. When she leaves the fence, we go and get her. It's a great tool check to see where she is on the farm. However, I am rather disappointed in the battery life. Tractive states that the battery life will last 2-5 days and ours is only lasting 18-20 hours in the safe zone. I am hopeful they will reply to my email and help resolve this issue. Otherwise this tractive has been an excellent tool.