Helpful customer service I have 2 trackers after I lost one and battery died and found it they took payment by mistake and I had subscription refunded straight away and replied withing 2 hours. Top customer service. I have basic account as only need it to track my little adventurous guy who I now know travels 5 miles a day. I will be using my 2nd tracker in summer on my 4 year old son on days out who tends to run off so I know how to find him easily. These trackers are amazing for not only pets but kids too. Thankyou tracktive

Tractive Best Customer Service The sound on my tractive device stopped working. Amber and Claire quickly assisted me and after the instructions they suggested failed, they sent me a new device without any additional charge. Best customer service I've ever had.

II know I worry to much for my cats but… II know I worry to much for my cats but i was tripping the whole time they were outside not knowing where that are it’s just so worth to know where they are and be in peace best tracking devices ever recommend 100%

We have had our Tractive basic model… We have had our Tractive basic model for about a month and a half now and it has been a great tool for training our Great Pyrenes the boundaries of our property. When she leaves the fence, we go and get her. It's a great tool check to see where she is on the farm. However, I am rather disappointed in the battery life. Tractive states that the battery life will last 2-5 days and ours is only lasting 18-20 hours in the safe zone. I am hopeful they will reply to my email and help resolve this issue. Otherwise this tractive has been an excellent tool.

So far this tracker has been the most… So far this tracker has been the most reliable at keeping my cat Charlie safe. Tractive have been very helpful when he has lost his tracker or when something has gone wrong.