Tractive Best Customer Service The sound on my tractive device stopped working. Amber and Claire quickly assisted me and after the instructions they suggested failed, they sent me a new device without any additional charge. Best customer service I've ever had.

We've had our tractive tracker since… We've had our tractive tracker since May 2023 and it has been a god send with our puppy, she had no recall and as we live on a farm was always escaping would recommend this tracker 100%

Absolutely delighted with this company Absolutely delighted with this company, bought a tracker for our cat and after 6 days use, he wears it all the time, he came in yesterday morning with no collar/tracker on. It app showed us whereabouts it was on the lane outside, but after searching the hedges, fields and ditches had no luck in locating it. Got in touch with Tractive and they arranged for another one to be sent straight away, it's just arrived. Brilliant service, couldn't wish for better. Just hoping that Sooty keeps away from things he can get caught up on. It's really interesting to see where he goes at night, we always thought he headed to the dairy but in fact he roams the fields in the opposite direction.

Peace of mind Very convenient way tracking our cats for peace of mind and app is always up to date

I didn’t think this would work in our… I didn’t think this would work in our remote hamlet as I thought GPS signal would be an issue. However, it’s great, I can find the cat within about 10 feet and the virtual fence is great too. App is really easy to use. You have to make sure you manage battery power so I use live tracking just to get cat in at night.