Helpful customer service I have 2 trackers after I lost one and battery died and found it they took payment by mistake and I had subscription refunded straight away and replied withing 2 hours. Top customer service. I have basic account as only need it to track my little adventurous guy who I now know travels 5 miles a day. I will be using my 2nd tracker in summer on my 4 year old son on days out who tends to run off so I know how to find him easily. These trackers are amazing for not only pets but kids too. Thankyou tracktive

Terrible product, scammy business Terrible product. Lacks GPS precision (off by hundreds of meters), the tiny, squeaky sound that's supposed to help locate the tracker is so weak that any physical object will block it. Our tracker disappeared in an area with lots of roots, when it fell off our cat there. We couldn't locate it by sound or visual inspection and had to give up. Now, over a year and a half since the tracker was last active, and after I cancelled the subscription, Tractive has helped themselves to about 200 dollars from my account. What a rip-off.

II know I worry to much for my cats but… II know I worry to much for my cats but i was tripping the whole time they were outside not knowing where that are it’s just so worth to know where they are and be in peace best tracking devices ever recommend 100%

It’s a little on the heavy side It’s a little on the heavy side, but doesn’t seem to phase my large breed dog. It’s unique in the sense the monthly cost is lower than most and it does send me notifications on his sleeping and exercise habits. It’s like a Fitbit for a dog with a built in tracker in case he escapes!

Love love love Love love love! I recently adopted a 9 month old kitten, took months for her to gain trust with us. I just know this poor girl has been through so much in her short amount of life. She clawed her way through a fly screen and got out one day and i was stressing like you wouldn’t believe. Once she was back inside she wouldn’t stop meowing to go back out. All day. Everyday. I knew she wanted to go out and explore but my anxiety wouldn’t allow it. I wanted to know where she was at all times so I could make sure she was safe. I did some research and found Tractive! Best purchase. She is the happiest little girl now and wakes me up in the morning to get her collar on and runs straight to the front door and spends all day outside. I love that I can check where she is when I am working or out of the house and have peace of mind knowing she always comes home. Also knowing if she were to wonder far and struggle to find her way back, i’ll be able to find her with ease! 100% recommend.