Peace of mind Very convenient way tracking our cats for peace of mind and app is always up to date

Attachment to collar needs work No issues with the device functionality but the silicone attachment to the collar needs work. It is incredibly flimsy, especially if the dog is active or plays with other dog friends. After having one fall off, I now attach it with a zip tie to the collar. But that means I have to remove the entire collar to charge it. I'd love it if you all put some more work into the design of the attachment to the collar.

We've had our tractive tracker since… We've had our tractive tracker since May 2023 and it has been a god send with our puppy, she had no recall and as we live on a farm was always escaping would recommend this tracker 100%

Tractive Best Customer Service The sound on my tractive device stopped working. Amber and Claire quickly assisted me and after the instructions they suggested failed, they sent me a new device without any additional charge. Best customer service I've ever had.

Love using the Tractive app Love using the Tractive app. Was a little surprised that it was advertised as a monthly cost, but turned out to be a lump sum cost, but no major drama. The app is easy to use, and the coverage is great (Otago, NZ). Very accurate, and if you don’t use the ‘live’ setting too much, the battery life lasts a good few days. Would recommend.