The order took two days longer than… The order took two days longer than originally stated but it showed up on Valentine's Day for my Grandson so it was okay. The chair is a lot lower than I envisioned, so my next purchase will have to be a pedestal seat. Also, I noticed the price went down by $20 right after I purchased it, so I will do better shopping and timing next time. Thank you.

Great Product and Great Service! The person I talked to was extremely helpful in getting the parts I needed to make my chair last a while longer. I have tried many chairs but my X Rocker Venom Gaming Chair has easily been the most comfortable. I highly recommend X Rocker, as such, I will be getting another chair from them when mine finally gives out.

The order came on time and the chair is… The order came on time and the chair is as advertised. It has changed my gaming. No headset is necessary now and the 360 immersive sound is the best.

Bad service and warranty They didn't honor the garantee and it was like talking to a robot. I didn't felt listened.

Where is my order ? Have I been scammed ? I can't review something I never received ! On 4/6/2024 I purchased an G Force XL Bluetooth Audio Floor Rocker for $169.99. My order number was 12721 and was CONFIRMED. Today is 4/23/2024 and I still haven't received my order. I've tried calling customer service through Ace Casual, and they don't answer. I've left a couple messages and emails and they don't respond. This was supposed to be a birthday present but that was ruined ! Now I'm starting to feel like I have been scammed ! If they can take my money and not send my order then how do I go about getting a refund ??? Especially when they don't answer you ??? If I don't receive my order I will be reporting to the better business bureau and using my platform to inform people about how unprofessional and untrusting this company is.