The order took two days longer than… The order took two days longer than originally stated but it showed up on Valentine's Day for my Grandson so it was okay. The chair is a lot lower than I envisioned, so my next purchase will have to be a pedestal seat. Also, I noticed the price went down by $20 right after I purchased it, so I will do better shopping and timing next time. Thank you.

Great customer service Great customer service! Quick responses and extremely courteous. We truly felt our needs were the most important. We had a defective item and within a day we were responded to and with in three a replacement item shipped out. Will definitely buy from company again.

Purchased a rocker for Christmas Purchased a rocker for Christmas, was very excited when we opened it up and put it together, only to find out it was defective. Reached out to the support team and they immediately responded even though it was Christmas Day. They were quick to address the issue and made the replacement process has hassle free as possible. Communication was great and it’s clear They standby their products and I will be definitely be ordering from them in the future.

A+++ We purchased a bed through walmart and they never notified us it would be sent in two shipments which the first shipment was delivered to another address. X rocker saved us the time and hassle of going through walmart and filing a claim through FedEx. They did the research and completely helped us out. The customer service was A+++ and I know the kids will enjoy these awesome beds. Thank you so much!! You rock! 😁

Great Product and Great Service! The person I talked to was extremely helpful in getting the parts I needed to make my chair last a while longer. I have tried many chairs but my X Rocker Venom Gaming Chair has easily been the most comfortable. I highly recommend X Rocker, as such, I will be getting another chair from them when mine finally gives out.