Purchased a rocker for Christmas Purchased a rocker for Christmas, was very excited when we opened it up and put it together, only to find out it was defective. Reached out to the support team and they immediately responded even though it was Christmas Day. They were quick to address the issue and made the replacement process has hassle free as possible. Communication was great and it’s clear They standby their products and I will be definitely be ordering from them in the future.

Great Product and Great Service! The person I talked to was extremely helpful in getting the parts I needed to make my chair last a while longer. I have tried many chairs but my X Rocker Venom Gaming Chair has easily been the most comfortable. I highly recommend X Rocker, as such, I will be getting another chair from them when mine finally gives out.

My product was flawed My product was flawed. I submitted a ticket online and, after and initial request for more information, heard nothing for a week. Then got a quick, two sentence note that a replacement part would be coming in 5 business days. Hopefully that part will come with instructions for installation.

Overall experience was good Overall experience was good. I received my chair in a few days as was stated. The chair was easy to assemble. The only issue I have is there is an extra added area of cushion on the seat that has a ridge of hard leather around the perimeter which ends up right at the upper portion of your rear and after sitting on that for a while it starts to hurt. Once again overall good experience, just would change the design a bit.

Very comfortable for an adult and my 8 year grandson loves it. Chairs came within two or three day very fast delivery. Very easy to setup.