Woke up to a $70 charge and found out… Woke up to a $70 charge and found out the server I had requested to be taken down months ago wasn’t. I walked in to customer service honestly preparing to have to be THAT customer and was pleasantly surprised when the swiftly and easily refunded the charge. Despite the mixup, the corrected it in a professional manner, and that’s what really matter in my opinion. Their name was Roselynn D.

Austin N. - you're the real MVP I was in the middle of a Minecraft class for 8-11 year olds when one of my students was having a connectivity issue. Austin N. worked with me for an hour troubleshooting things. He was able to work on things while I was still trying to facilitate the class. We finally figured out the issue, and he even helped me address another issue that came up quickly. Austin N. made me feel like my class was a priority to him and that we got it fixed. Incredible customer service!

Support Time A+, Server Speeds S Tier. I've had to pay for some bills and happened to forget about my recurring payment. The support time was amazing as a support rep named Austin N. quickly got my issue in order and helped me get a refund. I also had amazing time playing on the server previously. I'd 100% comeback to buying a server but at the moment I'm struggling on money and need to get some affairs in order so that'll have to wait but when the random Minecraft addiction kicks in once more along with my buddies I'll buy another server for sure. I felt the issue being solved almost instantly and amazing server speed even when 4 players were playing Better MC on 8GB. Ran beautifully. I fully recommend the Modpack to try out with friends.

This man Garret is an actual baller. This man Garret is an actual baller, send him on a full month paid vacation cause, he just solved a problem i have been having for months. He's literally the only one who hasn't said (I'm not quite familiar with these types of Mods) He is a life saver and deserves a raise!!

Quick & Accurate Quick, efficient and accurate fix to my problem! I should’ve emailed earlier rather than struggling like I did.