Katharina Kostka
DEquick and on spot, very helpful The support was very quick, on spot and had good communication. Definitely can recommend: You feel taken care of your Problem. Thanks Fox (supporter that helped me)!
customer
GBAustin N. - you're the real MVP I was in the middle of a Minecraft class for 8-11 year olds when one of my students was having a connectivity issue. Austin N. worked with me for an hour troubleshooting things. He was able to work on things while I was still trying to facilitate the class. We finally figured out the issue, and he even helped me address another issue that came up quickly. Austin N. made me feel like my class was a priority to him and that we got it fixed. Incredible customer service!
Solar
GBService review Canceled the service sine I don't use it no more. Daniel Lappert tried to reach out to me and help me if there was any issue and I appreciated that. Good hosting platform, highly recommend it.
Matthew Sargeant
GBTop class support I've dealt with this company for around 10 years and whatever issues i've ever had they have sorted it fast and always been professional. They have sorted everything from me deleting everything on my server by mistake, to billing issues. Are they the cheapest servers around? no, but you don't get this level of support anywhere else and their prices are still reasonable.
Don’t want to put name out in the public
GBWoke up to a $70 charge and found out… Woke up to a $70 charge and found out the server I had requested to be taken down months ago wasn’t. I walked in to customer service honestly preparing to have to be THAT customer and was pleasantly surprised when the swiftly and easily refunded the charge. Despite the mixup, the corrected it in a professional manner, and that’s what really matter in my opinion. Their name was Roselynn D.