Austin N. - you're the real MVP I was in the middle of a Minecraft class for 8-11 year olds when one of my students was having a connectivity issue. Austin N. worked with me for an hour troubleshooting things. He was able to work on things while I was still trying to facilitate the class. We finally figured out the issue, and he even helped me address another issue that came up quickly. Austin N. made me feel like my class was a priority to him and that we got it fixed. Incredible customer service!

Service review Canceled the service sine I don't use it no more. Daniel Lappert tried to reach out to me and help me if there was any issue and I appreciated that. Good hosting platform, highly recommend it.

great customer service I pick a modpack to run it did not work on my system so I suggested a different modpack he told me it be even more ram heavy. so I told him what i was looking for and he found a mod pack that cover everything I was looking for that my system can handle and set up new modpack for me. excellent customer service every time their is a issues on the serves I am running

Woke up to a $70 charge and found out… Woke up to a $70 charge and found out the server I had requested to be taken down months ago wasn’t. I walked in to customer service honestly preparing to have to be THAT customer and was pleasantly surprised when the swiftly and easily refunded the charge. Despite the mixup, the corrected it in a professional manner, and that’s what really matter in my opinion. Their name was Roselynn D.

Great support! The support operator acted incredibly fast and was really helpful. I put the ticket on high priority and was responded to in less than 30 minutes which I did not expect at all. The person seemed joyful in there reply and if I needed more assistance they seemed completely open in it. Overall great experience, especially because the original thing I put the ticket in for was rather stressful.