Superb assistance configuring Golem Plan! I was trying to understand how to best configure an Iron Golem plan to meet our needs for both server capability and budget. Austin N was super helpful in clarifying capabilities included in the pre-defined plans and how features in those plans mapped to settings for the Iron Golem plan. He even made a helpful recommendation that we consider increasing our planned RAM to allow for future growth. We were able to do this increase due to the savings found with some of the other options. Responses were always quick and clear. All around great experience!

Woke up to a $70 charge and found out… Woke up to a $70 charge and found out the server I had requested to be taken down months ago wasn’t. I walked in to customer service honestly preparing to have to be THAT customer and was pleasantly surprised when the swiftly and easily refunded the charge. Despite the mixup, the corrected it in a professional manner, and that’s what really matter in my opinion. Their name was Roselynn D.

quick and on spot, very helpful The support was very quick, on spot and had good communication. Definitely can recommend: You feel taken care of your Problem. Thanks Fox (supporter that helped me)!

MCPros!! I'd just like to say that Garrett Burke, Joseph B., and Franco O. were some of the most helpful and friendly people in getting my modded server set up. Not only did they help me get my server to work with mods as well as plugins, they helped me trouble shoot some mods and plugins as well. Overall an amazing experience with the crew and the reason why I keep business with MCProHosting!

Extremely helpful and very… Extremely helpful and very understanding. Thankful that I used this site and worked with such amazing people! 100% recommend to any user looking to build a server!