Austin N. - you're the real MVP I was in the middle of a Minecraft class for 8-11 year olds when one of my students was having a connectivity issue. Austin N. worked with me for an hour troubleshooting things. He was able to work on things while I was still trying to facilitate the class. We finally figured out the issue, and he even helped me address another issue that came up quickly. Austin N. made me feel like my class was a priority to him and that we got it fixed. Incredible customer service!

Impeccable support! I was interested in playing a modpack with my friends, but I wanted to add other mods together, and I didn't know how to do it. On the first day, I asked the necessary requirements for Nahuel,Support Agent. He informed me everything that was necessary, step by step on how to configure the server, with the greatest patience in the world, and finally he even helped me to configure my minecraft. Solving the crashes that happened. And finally we managed to make the modpack ALL THE MODS 8 work, with the specific mod I wanted, Cobblemon. Thanks a lot for the service! Me and my friends will be playing very happy thanks to you!

Easy cancellation The team member I talked to (Francie S.) was concise and polite. I didn't feel pressured to keep my subscription going and they provided helpful links on how to cancel through PayPal too. It was an overall easy experience

Faster Worker haha Thanks so much! I didn't expect to get the refund but I shall remember and come back to play again when I have the free time. Best support service ever received haha! Fast responding time, Great details cut to the point and was delivery timing. Overall, great aspects.

Excellent help with excellent care My issue was resolved. That is always the bare minimum. But on top of that the people at MCPH were kind, helpful, engaged, and willing to think with me about a solution. I have honestly not seen better customer service in a long time.