Great support! The support operator acted incredibly fast and was really helpful. I put the ticket on high priority and was responded to in less than 30 minutes which I did not expect at all. The person seemed joyful in there reply and if I needed more assistance they seemed completely open in it. Overall great experience, especially because the original thing I put the ticket in for was rather stressful.

MCPros!! I'd just like to say that Garrett Burke, Joseph B., and Franco O. were some of the most helpful and friendly people in getting my modded server set up. Not only did they help me get my server to work with mods as well as plugins, they helped me trouble shoot some mods and plugins as well. Overall an amazing experience with the crew and the reason why I keep business with MCProHosting!

Woke up to a $70 charge and found out… Woke up to a $70 charge and found out the server I had requested to be taken down months ago wasn’t. I walked in to customer service honestly preparing to have to be THAT customer and was pleasantly surprised when the swiftly and easily refunded the charge. Despite the mixup, the corrected it in a professional manner, and that’s what really matter in my opinion. Their name was Roselynn D.

Bad backups Everything’s great about the server, except making backups. For the cheapest server option, you cannot backup the entire world after a few days because it will be too large for the allowed backup size.

Impeccable support! I was interested in playing a modpack with my friends, but I wanted to add other mods together, and I didn't know how to do it. On the first day, I asked the necessary requirements for Nahuel,Support Agent. He informed me everything that was necessary, step by step on how to configure the server, with the greatest patience in the world, and finally he even helped me to configure my minecraft. Solving the crashes that happened. And finally we managed to make the modpack ALL THE MODS 8 work, with the specific mod I wanted, Cobblemon. Thanks a lot for the service! Me and my friends will be playing very happy thanks to you!