Bad backups Everything’s great about the server, except making backups. For the cheapest server option, you cannot backup the entire world after a few days because it will be too large for the allowed backup size.

Extremely helpful and very… Extremely helpful and very understanding. Thankful that I used this site and worked with such amazing people! 100% recommend to any user looking to build a server!

Support Time A+, Server Speeds S Tier. I've had to pay for some bills and happened to forget about my recurring payment. The support time was amazing as a support rep named Austin N. quickly got my issue in order and helped me get a refund. I also had amazing time playing on the server previously. I'd 100% comeback to buying a server but at the moment I'm struggling on money and need to get some affairs in order so that'll have to wait but when the random Minecraft addiction kicks in once more along with my buddies I'll buy another server for sure. I felt the issue being solved almost instantly and amazing server speed even when 4 players were playing Better MC on 8GB. Ran beautifully. I fully recommend the Modpack to try out with friends.

Woke up to a $70 charge and found out… Woke up to a $70 charge and found out the server I had requested to be taken down months ago wasn’t. I walked in to customer service honestly preparing to have to be THAT customer and was pleasantly surprised when the swiftly and easily refunded the charge. Despite the mixup, the corrected it in a professional manner, and that’s what really matter in my opinion. Their name was Roselynn D.

Top class support I've dealt with this company for around 10 years and whatever issues i've ever had they have sorted it fast and always been professional. They have sorted everything from me deleting everything on my server by mistake, to billing issues. Are they the cheapest servers around? no, but you don't get this level of support anywhere else and their prices are still reasonable.