Support Time A+, Server Speeds S Tier. I've had to pay for some bills and happened to forget about my recurring payment. The support time was amazing as a support rep named Austin N. quickly got my issue in order and helped me get a refund. I also had amazing time playing on the server previously. I'd 100% comeback to buying a server but at the moment I'm struggling on money and need to get some affairs in order so that'll have to wait but when the random Minecraft addiction kicks in once more along with my buddies I'll buy another server for sure. I felt the issue being solved almost instantly and amazing server speed even when 4 players were playing Better MC on 8GB. Ran beautifully. I fully recommend the Modpack to try out with friends.

Woke up to a $70 charge and found out… Woke up to a $70 charge and found out the server I had requested to be taken down months ago wasn’t. I walked in to customer service honestly preparing to have to be THAT customer and was pleasantly surprised when the swiftly and easily refunded the charge. Despite the mixup, the corrected it in a professional manner, and that’s what really matter in my opinion. Their name was Roselynn D.

Faster Worker haha Thanks so much! I didn't expect to get the refund but I shall remember and come back to play again when I have the free time. Best support service ever received haha! Fast responding time, Great details cut to the point and was delivery timing. Overall, great aspects.

This man Garret is an actual baller. This man Garret is an actual baller, send him on a full month paid vacation cause, he just solved a problem i have been having for months. He's literally the only one who hasn't said (I'm not quite familiar with these types of Mods) He is a life saver and deserves a raise!!

Nahuel Is The BEST Everyone needs to hear this one out! Nahuel is the BEST and most helpful support agent I have talked to yet. Nahuel is super kind and it seems like this support agent actually cares about fixing the issues you might have on your server or even any other questions you might have relating to the server! Thank you so much, Nahuel for all your time and support you are an amazing person! All respect towards you <3!