matthew clark
GBExtremely helpful and very… Extremely helpful and very understanding. Thankful that I used this site and worked with such amazing people! 100% recommend to any user looking to build a server!
Orion Hoppe
GBGreat support! The support operator acted incredibly fast and was really helpful. I put the ticket on high priority and was responded to in less than 30 minutes which I did not expect at all. The person seemed joyful in there reply and if I needed more assistance they seemed completely open in it. Overall great experience, especially because the original thing I put the ticket in for was rather stressful.
Ryder
CABad backups Everything’s great about the server, except making backups. For the cheapest server option, you cannot backup the entire world after a few days because it will be too large for the allowed backup size.
Tom De Backer
BEExcellent help with excellent care My issue was resolved. That is always the bare minimum. But on top of that the people at MCPH were kind, helpful, engaged, and willing to think with me about a solution. I have honestly not seen better customer service in a long time.
Isabella George
CAEasy cancellation The team member I talked to (Francie S.) was concise and polite. I didn't feel pressured to keep my subscription going and they provided helpful links on how to cancel through PayPal too. It was an overall easy experience