Superb assistance configuring Golem Plan! I was trying to understand how to best configure an Iron Golem plan to meet our needs for both server capability and budget. Austin N was super helpful in clarifying capabilities included in the pre-defined plans and how features in those plans mapped to settings for the Iron Golem plan. He even made a helpful recommendation that we consider increasing our planned RAM to allow for future growth. We were able to do this increase due to the savings found with some of the other options. Responses were always quick and clear. All around great experience!

quick and on spot, very helpful The support was very quick, on spot and had good communication. Definitely can recommend: You feel taken care of your Problem. Thanks Fox (supporter that helped me)!

Woke up to a $70 charge and found out… Woke up to a $70 charge and found out the server I had requested to be taken down months ago wasn’t. I walked in to customer service honestly preparing to have to be THAT customer and was pleasantly surprised when the swiftly and easily refunded the charge. Despite the mixup, the corrected it in a professional manner, and that’s what really matter in my opinion. Their name was Roselynn D.

This man Garret is an actual baller. This man Garret is an actual baller, send him on a full month paid vacation cause, he just solved a problem i have been having for months. He's literally the only one who hasn't said (I'm not quite familiar with these types of Mods) He is a life saver and deserves a raise!!

Faster Worker haha Thanks so much! I didn't expect to get the refund but I shall remember and come back to play again when I have the free time. Best support service ever received haha! Fast responding time, Great details cut to the point and was delivery timing. Overall, great aspects.