Excellent help with excellent care My issue was resolved. That is always the bare minimum. But on top of that the people at MCPH were kind, helpful, engaged, and willing to think with me about a solution. I have honestly not seen better customer service in a long time.

Great support! The support operator acted incredibly fast and was really helpful. I put the ticket on high priority and was responded to in less than 30 minutes which I did not expect at all. The person seemed joyful in there reply and if I needed more assistance they seemed completely open in it. Overall great experience, especially because the original thing I put the ticket in for was rather stressful.

Bad backups Everything’s great about the server, except making backups. For the cheapest server option, you cannot backup the entire world after a few days because it will be too large for the allowed backup size.

Nahuel Is The BEST Everyone needs to hear this one out! Nahuel is the BEST and most helpful support agent I have talked to yet. Nahuel is super kind and it seems like this support agent actually cares about fixing the issues you might have on your server or even any other questions you might have relating to the server! Thank you so much, Nahuel for all your time and support you are an amazing person! All respect towards you <3!

Faster Worker haha Thanks so much! I didn't expect to get the refund but I shall remember and come back to play again when I have the free time. Best support service ever received haha! Fast responding time, Great details cut to the point and was delivery timing. Overall, great aspects.