Rude and poor customer service Rude and poor customer service. I don't know what is it with the Pinball scene and bad customer service but honestly finding companies that don't come back sarcastic or rude is VERY hard to find. I imagine its ran by old people who think its OK to be poor in customer services.

Excellent company to deal with. As a government agency, we have many guidelines and stipulations to follow. The sales department at The Pinball Company was very accommodating assisting us through the process of procuring the machines. Once all the hoops were jumped through, i's dotted and t's crossed, the machines arrived very quickly.

Excellent Customer Service! I recently bought 2 Pinball machines from The Pinball Company. The experience went well above and beyond my expectations. Brooke was very pleasant to work with over the phone when I needed a replacement part sent. I would highly recommend buying pinball from this company. I will be making future purchases from this company as well.

5 Stars!! Excellent communication and very quick to answer questions and provide support leading up to and after the sale. Dominic was fantastic throughout the process, and I am confident that will continue should I have more questions or needs for support with my new pinball machine...great people and great company you can trust.

Perfect Service! Dominic and his team are awesome! Great guidance, customer service, and communication. They were helpful every step of the way and answered any questions I had. I have purchased four machines with The Pinball Company and hope to get many more! Everything came timely and in perfect condition.