Eric Simon
GBExcellent Customer Service! I recently bought 2 Pinball machines from The Pinball Company. The experience went well above and beyond my expectations. Brooke was very pleasant to work with over the phone when I needed a replacement part sent. I would highly recommend buying pinball from this company. I will be making future purchases from this company as well.
Ike House
GBCouldn't be happier! I spent the better part if two days discussing and getting an education on all things pinball while shopping for an anniversary present from my lovely wife. I bought a new one And they were the absolute best. I would never consider buying from anywhere else, even though I live 500 mikes away! Thanks folks! Y'all are great!
Dr. Seth Duffy
GBStellar service and support, end-to-end. Over the course of two years, I have made several NIB purchases from The Pinball Company. My overall experience has been spectacular, from scouting options to purchasing and dedicated support thereafter. Zero complaints. As a brand new person to pinball, Dominic has been a huge supporter in what may have been a daunting process. Thank you!!
Micha G.
GBPerfect Service! Dominic and his team are awesome! Great guidance, customer service, and communication. They were helpful every step of the way and answered any questions I had. I have purchased four machines with The Pinball Company and hope to get many more! Everything came timely and in perfect condition.
Michelle, MD
GBExcellent customer service will make us return! We first bought a used Pirates of the Caribbean from the Pinball Company. The poor game had several issues (not the Pinball Co. fault). The Pinball Company promptly sent out a tech and when components were going to take a long time to fix, they immediately offered us another unit if we did not want to wait...Avatar...new and out of the box. The owner told us it was a challenging game and we still love it even a few years later!! I thought we would have changed it out by now, but everyone still enjoys it! I doubt another company would have done as much to make our experience turn out as well as it did! Excellent customer service.