Geat customer service Great company, great customer service. They were there to answer all my calls and questions prior to the purchase. Item delivered early and in good shape. Set up was just as they described. Will be ordering additional items from them as I can expand my game room features.

Best PinBall Company ever!! Very Trusted and Knowledgable I did a lot of research before purchasing my pinball machine. I was able to speak to the 'owners' to get the information that I needed in order to make a sound purchase. Once I received my machine, it was ready to play immediately. However, as will most machines, parts need to be replaced. The people at The PinBall Company helped me right away and shipped what I needed quickly and a little or no cost to me. No matter the questions I had, they were always quick to answer. Great Company.

Excellent customer service will make us return! We first bought a used Pirates of the Caribbean from the Pinball Company. The poor game had several issues (not the Pinball Co. fault). The Pinball Company promptly sent out a tech and when components were going to take a long time to fix, they immediately offered us another unit if we did not want to wait...Avatar...new and out of the box. The owner told us it was a challenging game and we still love it even a few years later!! I thought we would have changed it out by now, but everyone still enjoys it! I doubt another company would have done as much to make our experience turn out as well as it did! Excellent customer service.

5 Stars!! Excellent communication and very quick to answer questions and provide support leading up to and after the sale. Dominic was fantastic throughout the process, and I am confident that will continue should I have more questions or needs for support with my new pinball machine...great people and great company you can trust.

Couldn't be happier! I spent the better part if two days discussing and getting an education on all things pinball while shopping for an anniversary present from my lovely wife. I bought a new one And they were the absolute best. I would never consider buying from anywhere else, even though I live 500 mikes away! Thanks folks! Y'all are great!