i got frustrated over another… i got frustrated over another serverhost place ignoring me for two days with the server down and moved to blue fang and oh my god the difference in customer service is VAST !!!!!!! I cant keep up with how fast they responded and were answering questions. Amazing change and very happy with everything so far. Tooooo include the control panel options and edit abilities. Tooooo include them fixing stuff I messed up cause im a newb. Great exp so far. HIGHLY recommend and Josh is my hero heh he helped me for hours answering questions

Blatant bait and switch tactics Blatant bait and switch tactics. They sold a server that they didn't have the appropriate hardware for. They admitted this in the service tickets and they suggested I lower the playercount for the server or pay 3x more for a dedicated box. I said I wanted a refund, they declined. Hoping a charge back will go through as they are operating very unethically. EDIT: Upon seeing that I filed a dispute with paypal and gave them poor reviews, they cancelled my account and took all the funds associated with my purchase. I have filed a complaint to the FTC as well as the BBB. EDIT 2: To their response: Their representative acknowledged that the hardware they were hosting on was insufficient to host an 80 player server. They are the ones responsible for delivering the service, not the game developers.

Outstanding Service and go Above and Beyond if you have problems to get them fixed! They were able to get custom settings to work where other server providers were not able to do! Joshua is best and he is one that got it to work! Their response and communications are outstanding and always go above and beyond! I got two servers with them currently and recommend.

Good for non modded servers Changing my review Pros Very fast support when live support is active. Access to your server files so you can make changes Server is very stable and live support is very helpful and friendly Small mods work through their panel uploader (No bigger then 1 GB) Cons Whenever you upload files via filezilla (Files over 1gb cus you cant upload them on their panel) they corrupt because the windows on their machine flags them everytime. Live support isn't always active during key times during daylight hours so if you corrupt your files your server is down till further notice. Tickets take too long to get seen for small issues. I am using them for a modded conan server I recommend using them if you don't plan on changing your server files or modding with large mods often since they don't have auto mod updaters and files corrupt too often to make it worth the wait and price.

Great Customer Service Very helpful and patient to customers who have no idea what to do or new to setting up a server... tracy and brad help me get started thank you guys so much. You cannot find a better quality customer service or a faster response time than BFS. I highly recommend this company.