I'm only on day 2 of using the service… I'm only on day 2 of using the service and will update if my experience changes. Customers support is 10/10 they have been super helpful. We are running a 7 Days to Die Modded server (Supported by Blue Fang) and the mod that they installed didn't work the first 2 times but they did finally get it working for us. I'd say 10/10 customer service 4/5 due to the fact that a "Supported mod" didn't install correctly twice.

Solid experiences over the years I've been using BlueFang for a couple years now on and off. Usually just get a server for a month or two when playing a game. Very fast server setup, good interface (including FTP), never a problem with lag, no downtime, and reasonable prices. The few times I reached out to support with questions I had human responses within the hour. You can't go wrong with these guys.

Fantastic Stable, great ping, great people in the chat available for questions. I have never had such good ping on a dedicated server I have rented. Easy to manage console for stopping/starting. FTP access to backup files I need. I was comfortable editing some files in command line and the text editors. They even offer to install mods for you when you purchase the server. Price is reasonable. Very satisfied and very happy I went with Blue Fang.

Blatant bait and switch tactics Blatant bait and switch tactics. They sold a server that they didn't have the appropriate hardware for. They admitted this in the service tickets and they suggested I lower the playercount for the server or pay 3x more for a dedicated box. I said I wanted a refund, they declined. Hoping a charge back will go through as they are operating very unethically. EDIT: Upon seeing that I filed a dispute with paypal and gave them poor reviews, they cancelled my account and took all the funds associated with my purchase. I have filed a complaint to the FTC as well as the BBB. EDIT 2: To their response: Their representative acknowledged that the hardware they were hosting on was insufficient to host an 80 player server. They are the ones responsible for delivering the service, not the game developers.

Tracy and Craig, AWESOME Tracy and Craig, Both are wonderful and the most helpful techs when it comes to server configs, both show extreme patience and are willing to explain and even go the distance to double check the work that you think you did right. For instance, we recently removed our join password from our servers and lost all the clusters to the main server. After 3 days of figuring things out ourselves, we decided to contact tech support, and Tracy, came on and instantly helped us get our server back up and running. It was a check mark we forgot to unselect on our server search. It took only 3 mins. Such wonderful staff!! Keep up the great work you guys!