Blatant bait and switch tactics Blatant bait and switch tactics. They sold a server that they didn't have the appropriate hardware for. They admitted this in the service tickets and they suggested I lower the playercount for the server or pay 3x more for a dedicated box. I said I wanted a refund, they declined. Hoping a charge back will go through as they are operating very unethically. EDIT: Upon seeing that I filed a dispute with paypal and gave them poor reviews, they cancelled my account and took all the funds associated with my purchase. I have filed a complaint to the FTC as well as the BBB. EDIT 2: To their response: Their representative acknowledged that the hardware they were hosting on was insufficient to host an 80 player server. They are the ones responsible for delivering the service, not the game developers.

danga0420 Seriously, within a few seconds my questions are answered, things fixed when I make mistakes. I love this level of service. I have a few hosted servers form them and I have not a single negative comment about BlueFang, I will use them and recommend them to anyone who needs a game server. It is not only more efficient thean doing it yourself, but safer.

Good for non modded servers Changing my review Pros Very fast support when live support is active. Access to your server files so you can make changes Server is very stable and live support is very helpful and friendly Small mods work through their panel uploader (No bigger then 1 GB) Cons Whenever you upload files via filezilla (Files over 1gb cus you cant upload them on their panel) they corrupt because the windows on their machine flags them everytime. Live support isn't always active during key times during daylight hours so if you corrupt your files your server is down till further notice. Tickets take too long to get seen for small issues. I am using them for a modded conan server I recommend using them if you don't plan on changing your server files or modding with large mods often since they don't have auto mod updaters and files corrupt too often to make it worth the wait and price.

I'm only on day 2 of using the service… I'm only on day 2 of using the service and will update if my experience changes. Customers support is 10/10 they have been super helpful. We are running a 7 Days to Die Modded server (Supported by Blue Fang) and the mod that they installed didn't work the first 2 times but they did finally get it working for us. I'd say 10/10 customer service 4/5 due to the fact that a "Supported mod" didn't install correctly twice.

Awesome Awesome! I'm not exagerated person. I measure with the same critery. And let me say, in my opinion was the best attention ever! Efficient, quickly, professional, and extra mile included. I know, look like one of them talking about they selve. But is not. I'm a real customer with all issues attended. My name is Washington and I'm using bfs for 2 month now. I hope use for long time. Congratulations and continue with your great hard work!