Jonathan Godwin
GBGreat Experiences - 5 Orders over 2 Years My primary hobby is 1/48 WWII aircraft. I've made occasional purchases over the last few years from hobbylinc. The items they have on hand are shipped wicked fast. Any items they have to pull from the warehouse or get from their supplier takes a little longer. My orders that took the longest were the AK Interactive Real Color series... but I had a difficult time even finding certain colors in stock at other shops so I'm thankful hobbylinc was at least able to ship some, and typically at better pricing than other shops! I had to contact their support once because the shipping for some photo etch sets were estimated higher than I expected. The rep found the issue. The weight auto-filled as exceeding 1 pound for one of the items so he corrected it. That brought the shipping cost down to what I expected. The majority of my orders have arrived within 2-3 business days.
Straight Arrow
GBI’ve always found Hobbylink a good… I’ve always found Hobbylink a good sourc for my model railroad needs. They have a good selection, fair prices and their shipping is prompt and reasonable. My older style crossbucks from Banta Models were just what I was looking for and they had them.
Doh
GBGreat Customer Service I was asleep at the wheel and ordered too many of one item. I emailed support and they were able to fix it with no problems. You might think this to be such a simple thing but once a competitor, though shipment had not taken place, in fact on backorder for 3 months, told me to return the unwanted items after receipt at my own expense because the system did not allow cancellations (the expected ship date has been extended another 3 months). Needless to say after that, I will order from Hobbylinc whenever possible.
Mike Hamm
GBPositive experience. Hobbylinc has a good selection of model rockets and rocket supplies. Ordering went smoothly and easily. Prices are great. Shipping is a bit on the slow side, but ultimately worth the wait as everything arrived well packaged and in good condition. I did contact them via email about when my items would ship and they replied very quickly so a good customer service experience as well.
Lance G
GBGreat Experience Items were packed well and shipped quickly. A packing slip was enclosed to assist order inventory. Will buy from again.