Great Customer Service I was asleep at the wheel and ordered too many of one item. I emailed support and they were able to fix it with no problems. You might think this to be such a simple thing but once a competitor, though shipment had not taken place, in fact on backorder for 3 months, told me to return the unwanted items after receipt at my own expense because the system did not allow cancellations (the expected ship date has been extended another 3 months). Needless to say after that, I will order from Hobbylinc whenever possible.

My Go-To Hobby Store Hobbylinc became my go-to hobby store when the local brick-and-mortar hobby shop closed. They almost always have what I'm looking for, at a decent price, with reliable delivery. The only problem I've ever had was a shipment in which a glass paint jar got broken. I informed them via email, they responded within a few minutes with the option of sending a replacement or reimbursing my credit card, and resolved the matter immediately. I like 'em!

On time, good product, fair price My boys order their models from HobbyLinc. Every product we receive is in good condition, never broken. We usually get the model delivered a day or two before the expected delivery (not sure if that is thanks to HobbyLinc or the delivery service, though). Always a fair price!

Very happy customer! TLDR: Stellar service!! Will now be my first stop for all my modeling needs! I recently placed my first order with Hobbylinc because I liked their easy-to-use website, awesome selection of hard-to-find and common products, and great prices. I was subsequently very impressed with their outstanding service and communications, robust packaging, and quick delivery. That checks all my boxes, so Hobbylinc now has a new regular customer!

Slow shipping Hobbylinc took a week to process and ship my item. The item I received must have been a return as it was opened. It was what I needed and was functional. I will only order from this company again if I can't find what I'm looking for elsewhere.