Such a good quality swing-set Such a good quality swing-set. Installer was professional, friendly and worked very hard putting up the structure by himself. What would have taken us days, took him a half day in freezing cold weather. We are already enjoying our swing-set and making memories. Very excited we made such a wonderful purchase.

Missing part and missing customer service We ordered and received the Raleigh playset. It was supposed to include a trapeze bar set to go along with the 2 swings but it was not in the box. I have tried multiple times to get it resolved through emails and phone calls - each call goes to voice mail and emails go unanswered. The equipment is fine - the customer service is not, even taking into account reasonable delays due to the pandemic. It has been months without a satisfactory response. Update - Thank you for the response and for sending the missing parts. It was certainly better late than never!

We love our new set! Ida at Creative Playthings Reading, MA was great to work with in helping us configure a playset that worked for our individual needs and would fit within our yard's size constraints. The installers were very friendly, fast and efficient at building it. The kids love it, and we'll look forward to years of use!

Our daughter loves her swing set! Our daughter loves her swing set. The staff at Creative Playthings was very helpful and answered tons of questions since we were not able to go into the show room. The materials and construction of the swing set are high quality. I'm sure we will be looking for fun add-ons as our daughter gets older.

The Creative Playthings team was incredible to work with! The Creative Playthings team was amazing! I called them with a requirement for something that would fit into our small backyard and they were quickly able to make suggestions on how one of their play structures could be modified to meet my needs. The day the structure was delivered (which was a week earlier than originally promised!), I called my local coordinator to schedule the installation. By noon the NEXT DAY, my kids were outside playing on it and have been enjoying it ever since. I recommend Creative Playthings without hesitation!