What a great company to work with What a great company to work with. They have the best customer service and sales dept. They are a small business (family owned) and they gave me so much attention. Extremely responsive with their email replies. When i call them I speak to someone right away. They really gave me all the details and attention needed to make a purchase for my backyard playset. The products are great too. Build to last, the highest level of quality you can find in a playset. I was very much impressed with the entire process. They also install, so everything i needed, they supplied. It was such a great process. I also purchased the play-area too, and they installed the play-area and the playset all in one day and it came out great!

Our daughter loves her swing set! Our daughter loves her swing set. The staff at Creative Playthings was very helpful and answered tons of questions since we were not able to go into the show room. The materials and construction of the swing set are high quality. I'm sure we will be looking for fun add-ons as our daughter gets older.

Wonderful experience from start to finish The salespeople in the showroom were incredibly helpful; my wife and I appreciated the no pressure sales strategy while we discussed all the options and never felt like we were being upsold. Our follow up questions were answered quickly; having someone come look at our backyard to help make sure we chose the right set. Delivery was quick, installation was a breeze, and the team that built the set was very professional. We’ll be recommending Creative Playthings to all our friends looking for swing sets for their children!

The Creative Playthings team was incredible to work with! The Creative Playthings team was amazing! I called them with a requirement for something that would fit into our small backyard and they were quickly able to make suggestions on how one of their play structures could be modified to meet my needs. The day the structure was delivered (which was a week earlier than originally promised!), I called my local coordinator to schedule the installation. By noon the NEXT DAY, my kids were outside playing on it and have been enjoying it ever since. I recommend Creative Playthings without hesitation!

Terrible almost nonexistent customer… Terrible almost nonexistent customer service. After multiple calls and email over two months time I was only able to get a one sentence answer regarding the condition of our play set. We were so excited to have a play set for our daughter in our new home only to find that it was “no longer safe to use” after 6 years. Although I don’t agree with the restriction on transferring the warranty I can accept it. What I cant accept is lack of respect for customers time and the refusal to stand behind a product. I wont but another product from Creative Playthings again.