Such a good quality swing-set Such a good quality swing-set. Installer was professional, friendly and worked very hard putting up the structure by himself. What would have taken us days, took him a half day in freezing cold weather. We are already enjoying our swing-set and making memories. Very excited we made such a wonderful purchase.

From Start-to-Finish I worked with Ashley Lamont in Customer Service to order a series of parts for our older Playtimes Gym Set. She was truly excellent to work with. She identified the parts we needed, offered other parts, researched the paint used on the set and recently informed us of delivery (with tracking number). She was very helpful from start to finish.

The Creative Playthings team was incredible to work with! The Creative Playthings team was amazing! I called them with a requirement for something that would fit into our small backyard and they were quickly able to make suggestions on how one of their play structures could be modified to meet my needs. The day the structure was delivered (which was a week earlier than originally promised!), I called my local coordinator to schedule the installation. By noon the NEXT DAY, my kids were outside playing on it and have been enjoying it ever since. I recommend Creative Playthings without hesitation!

A few things that could be improved... Overall the sales service and product was great. The sales person was very knowledgeable and easy to work with. However, it's been weeks since the swing-set was installed and we still haven't received the picnic table that's supposed to come with the set (it's supposedly on back order). The installers were very nice but their cigarette butts and wrappers were littered across my lawn, which was upsetting to see.

Bought the Williamsburg PlayPack #4 Bought the Williamsburg PlayPack #4. Was installed 2 weekends after MA shutdown. Could not have asked for anything better for my 2 daughters during this pandemic. Acton, MA Store Manager Richard Fagan has been extraordinary through the whole process. The playground is rock solid and the installer did a fantastic job in under 3 hours! We looked at other less expensive brands/levels but everything kept pointing back to the CP Premium Pine sets. So happy their installers/warehouse was deemed essential. Anyone with kids should have one of these during this crisis. Total lifesaver.