Geoff at creative playthings was… Geoff at creative playthings was incredibly helpful with the design, ordering and installation. I was v impressed w how seamless the whole process was. They are truly pros and I appreciate them getting this done so quickly, and of such high quality, for us. thank you!

Missing part and missing customer service We ordered and received the Raleigh playset. It was supposed to include a trapeze bar set to go along with the 2 swings but it was not in the box. I have tried multiple times to get it resolved through emails and phone calls - each call goes to voice mail and emails go unanswered. The equipment is fine - the customer service is not, even taking into account reasonable delays due to the pandemic. It has been months without a satisfactory response. Update - Thank you for the response and for sending the missing parts. It was certainly better late than never!

Exceptional service and quality product Geoff with the Pembroke office was excellent to work with. I had worried current conditions would have made my goal of getting my children a swing set a daunting task. I have to say, from first inquiry to installation my expectations were met and then some. My children LOVE it and I can’t wait to see them grow with it over the next several years! Great quality! Highly recommend.

Our experience couldn’t have been… Our experience couldn’t have been better. The sales guy was helpful without being pushy. He pointed us in a better direction and we love our swing set. Installation was a breeze too; installer was punctual, very nice/professional, and had it installed within 3 hours. Thank you!

The Creative Playthings team was incredible to work with! The Creative Playthings team was amazing! I called them with a requirement for something that would fit into our small backyard and they were quickly able to make suggestions on how one of their play structures could be modified to meet my needs. The day the structure was delivered (which was a week earlier than originally promised!), I called my local coordinator to schedule the installation. By noon the NEXT DAY, my kids were outside playing on it and have been enjoying it ever since. I recommend Creative Playthings without hesitation!