A few things that could be improved... Overall the sales service and product was great. The sales person was very knowledgeable and easy to work with. However, it's been weeks since the swing-set was installed and we still haven't received the picnic table that's supposed to come with the set (it's supposedly on back order). The installers were very nice but their cigarette butts and wrappers were littered across my lawn, which was upsetting to see.

Bought the Williamsburg PlayPack #4 Bought the Williamsburg PlayPack #4. Was installed 2 weekends after MA shutdown. Could not have asked for anything better for my 2 daughters during this pandemic. Acton, MA Store Manager Richard Fagan has been extraordinary through the whole process. The playground is rock solid and the installer did a fantastic job in under 3 hours! We looked at other less expensive brands/levels but everything kept pointing back to the CP Premium Pine sets. So happy their installers/warehouse was deemed essential. Anyone with kids should have one of these during this crisis. Total lifesaver.

Exceptional service and quality product Geoff with the Pembroke office was excellent to work with. I had worried current conditions would have made my goal of getting my children a swing set a daunting task. I have to say, from first inquiry to installation my expectations were met and then some. My children LOVE it and I can’t wait to see them grow with it over the next several years! Great quality! Highly recommend.

Very happy with final product but I… Very happy with final product but I thought the communication could have been a little better before the installation. I would have loved a call the day before with an update and also would have loved a call when we had to reschedule the measuring due to rain. Other than that, we love the swing set and the guys did a great and quick job setting up!

High quality swing set and trampoline… High quality swing set and trampoline that looks great in our backyard! We have gotten so much use out of both and are very happy with our purchase. We had a small issue with the initial installation team (separate company) and Creative Playthings went above and beyond to resolve it for us. They exceeded our expectations and we couldn’t be happier!