SNES gameplay issues (resolved) Purchased an NES/SNES combo unit as a birthday gift for my sons. SNES gameplay had several issues (minimized screen size, poor audio quality and severely reduced gameplay speed). While it took a while to get the support needed to resolve these issues, I eventually received a complimentary replacement SD card which quickly fixed our SNES woes. Appreciate your getting on top of this, Max!

Professional support and an excellent… Professional support and an excellent product. I had a issue with the first box with noise but it worked perfectly. The company sent me a new one without question and I sent the old one back with a prepaid shipping label. Excellent support and will do business with again. Ive let a few friends know and they are ordering one also, after playing and looking at all the games available.

Awesome Experience All Around! My experience with GameGear.net was incredible! Some of the best customer service I've ever experienced! The product works perfectly, and I am now living in retro gaming heaven! I had a few questions before and after the purchase and Max answered them quickly and clearly. He even answered one of my questions with a custom youtube video explaining how to solve the issue. I'm very very happy with my purchase!

Well Done I had placed an unusual order that required several extra steps both of handling and shipping. The order required good attention to detail. The Game Gear folks went out of their way to make it all happen plus they kept me well informed of the various stages the order was in. Their communication clearly demonstrated that they knew what they were talking about as it related to both the shipping and handling. Finally, the order was received in good shape just as it had been advertised. Thanks much.

Great answers to questions over email Great answers to questions over email. Awesome product. So many options.