Great product and even better customer service Great product and even better customer service. My first card developed a minor bug that only affected its ability to shutdown properly. Rather than wait to see if the bug worsened, they shipped me out a new card at no cost to me. The card and game console are really great. A ton of great games, the ability to add cheat codes, all good stuff. Highly recommend, especially if you’re not interested in building and tinkering on your own retropie.

I've made several purchases now and… I've made several purchases now and been met with excellent customer service and an excellent product every time. So many games across so many consoles that I had forgotten from my childhood. System works perfectly and everything I've asked has been responded to eagerly and happily. Couldn't ask for better service. I would recommend purchasing here before anywhere else to my friends and family. Great shopping experience.

Best purchase decision ever! The system I purchased from you is amazing. Even my nine year old gets into the games. It has something for everyone in our family. Your technical support has been wonderful. I would definitely recommend Game Gear!

SNES gameplay issues (resolved) Purchased an NES/SNES combo unit as a birthday gift for my sons. SNES gameplay had several issues (minimized screen size, poor audio quality and severely reduced gameplay speed). While it took a while to get the support needed to resolve these issues, I eventually received a complimentary replacement SD card which quickly fixed our SNES woes. Appreciate your getting on top of this, Max!

Ordered the "Nintendo NES Classic… Ordered the "Nintendo NES Classic Edition Remake HDMI w/ built-in 621 Games". I didn't realize it wasn't the legit Nintendo version you'd buy at the store, but with 600+ games, it's soooo much better. I had an issue with one of the controllers and Game Gear support quickly shipped out a new one at no extra cost. We rave to all of our friends about the NES!