When we received our game system and… When we received our game system and set it up we were disappointed that it wasn’t working correctly. After talking with support they corrected the problem promptly. New system in and now can’t stop playing games. This system is awesome with all the old nostalgia games.

Great customer service My grandson's birthday gift arrived on time.....especially difficult during this time of year. Unfortunately, it was too similar to a game set he already had, so I had to return it. Customer service was excellent with emails after I placed my order informing me my package was sent. Customer service was also very helpful when I had to return my purchase. I received a refund in a timely manner. I would continue to be a customer of Game Gear for these reasons.

Well Done I had placed an unusual order that required several extra steps both of handling and shipping. The order required good attention to detail. The Game Gear folks went out of their way to make it all happen plus they kept me well informed of the various stages the order was in. Their communication clearly demonstrated that they knew what they were talking about as it related to both the shipping and handling. Finally, the order was received in good shape just as it had been advertised. Thanks much.

Great answers to questions over email Great answers to questions over email. Awesome product. So many options.

Awesome Experience All Around! My experience with GameGear.net was incredible! Some of the best customer service I've ever experienced! The product works perfectly, and I am now living in retro gaming heaven! I had a few questions before and after the purchase and Max answered them quickly and clearly. He even answered one of my questions with a custom youtube video explaining how to solve the issue. I'm very very happy with my purchase!