Zero stars After ordering snes classic for Christmas, kids opened it up a week late. It would not power up, after finally contacting Max, he sent a new console. This one turned on, but the games were bery sluggish. Decided to just cut my losses snd return the product. I contacted Max to get instructions for a return. No answer. Finally found return procedure on the website. I sent it back 2 weeks ago and have heard nothing. I’m beginning to feel like I’m out $100 plus shipping. Do yourselves a favor, find another place to buy this. Edit: original order number GG5099

Ordered the "Nintendo NES Classic… Ordered the "Nintendo NES Classic Edition Remake HDMI w/ built-in 621 Games". I didn't realize it wasn't the legit Nintendo version you'd buy at the store, but with 600+ games, it's soooo much better. I had an issue with one of the controllers and Game Gear support quickly shipped out a new one at no extra cost. We rave to all of our friends about the NES!

Great answers to questions over email Great answers to questions over email. Awesome product. So many options.

The communication was outstanding The communication was outstanding. I ordered a RetroPie card that took some time to be delivered, which I understand. They responded well and let me know what was going on. Once they got the item back in stock, I received my card in a timely matter.

Temu has cheaper options and better I’ve had a really bad experience with GameGear. The products they offer are not rated for USA Electrical outlets, the customer service is nonexistent, and the worst of all you could get the exact same product on Temu for less than $20. Do Not Waste you time or money on them.