Multiple purchases went well I've purchased from Nyxi multiple times now. Despite the fact that the items ship internationally, I've received all my items within the specified time frame for each order. I do enjoy their products. With some of the joycons, I do occasionally have to disconnect and reconnect them to fix glitchiness that sometimes occurs after waking up my system. It's not too frequent, but I should note it. I like the size and feel of their joycons as well, especially the Wizard. I haven't dealt with their customer support for anything, so I can't speak to how that goes. Overall, I feel like they offer some good Nintendo Switch accessories.

Not as good as YouTubers says. I have the Hyperion ones and has a lot of issues. They’re far of being a good controller joycon substitute. Pros. They’re comfortable Cons. Reset every time you put to sleep the console, reset the color and the rumble. Has drift 1 month of using them. Has microdisconections which makes the character move in one direction as when you get your controller without battery… They don’t respond to your request on the support. They’re super expensive for a Chinese bad construction controller. I have cheaper ones that works better. Doesn’t have firmware update and I think they’re not going to update them anymore.

very hand friendly Son and I love this controller. Fits perfectly in both my big hands and my 8 year old sons little hands. Charged it once and son has been using it for 3 days and still has almost a full charge. Going to have to order another one so I can have my own. My son states he barely has to use his finger guards so his fingers won’t hurt because it has the best controls he has ever used.

Wizard controllers should include… Wizard controllers should include original style sticks (Gamecube). Every other model could have the joypad frame for wireless play shaped like the whole controller just like wizard. I need specific replacement parts for Athena transparent model, the black plastic piece that has LB, RB and sync buttons, with the LED indicators. Can’t find it anywhere else.

Placed an order. Placed an order. Changed my mind, and I was able to easily and quickly cancel and get a refund. (I sent a message and received a reply 90 mins later, not sure exactly where their support is based but this was at 1am lol.) I have since re-ordered the Hyperion on 4th January. Timescale given was 12 to 20 days. Due for delivery today (day 13). They use Yodel from customs to your house. Also, I sent another message on 6th Jan, and received a reply within 24 hours, so completely different experience to above review. I signed up as a member and used the "message" tab on their website in the accounts sections, rather than sending an email. (I think Chinese New Year holidays have started which may be having some impact, but they should have made arrangements to still reply in a timely manner in my opinion.) You can check order status in the "orders" tab too. Also, company is moving to a different website (nyxigame,com), but it is exactly the same company as current nyxigaming.com site.