Great customer service for a small compan Customer service through email was very helpful and courteous! Though it is a small business with what seems like only a couple people handling emails, I would usually get prompt replies within a day or two. Customer service handled a full replacement on a Hyperion controller very smoothly and was very pleased with it especially of a business of this size. Other similar businesses of this size wouldn’t have had close to resolution I have gotten here. Very happy to support this business.

Stay away! Their products are trashy quality, which is fine, but charging premium prices, which again not a big deal, but when really makes this a terrible company is that they suppress any negative reviews to their products on their website so as a customer you can’t even make an informed decision. Very shady and unethical as a business, they are directly lying to their customers! Not a single review on any product on the whole site that’s less than 4 stars, come on…. Really??

The most precise, comfortable and beautiful controls I think the Nyxi controls are of high quality, precise and very comfortable as well as ergonomic, which is why I chose them as an excellent option to play longer with greater comfort, another factor is their designs, I think they are modern and beautiful. The attention and follow-up was excellent. I think they should continue like this because in this way they will always remain at the top in terms of quality and customer service.

Multiple purchases went well I've purchased from Nyxi multiple times now. Despite the fact that the items ship internationally, I've received all my items within the specified time frame for each order. I do enjoy their products. With some of the joycons, I do occasionally have to disconnect and reconnect them to fix glitchiness that sometimes occurs after waking up my system. It's not too frequent, but I should note it. I like the size and feel of their joycons as well, especially the Wizard. I haven't dealt with their customer support for anything, so I can't speak to how that goes. Overall, I feel like they offer some good Nintendo Switch accessories.

Useless waste of money. Absolutely terrible controllers, completely ruined my zelda game, didn't work from the very beginning, got fobbed off by the company telling me to clear the blue lights because that's what's making it drift. Cleared them and played fine for a few days and then Link was crouching, running and walking in all directions, repeatedly falling off the divine beast and losing important items because it made magnisis imposible. Nothing to do with clearing the settings or upgrading the controllers they're just terrible. Went straight in the bin.