Great customer service for a small compan Customer service through email was very helpful and courteous! Though it is a small business with what seems like only a couple people handling emails, I would usually get prompt replies within a day or two. Customer service handled a full replacement on a Hyperion controller very smoothly and was very pleased with it especially of a business of this size. Other similar businesses of this size wouldn’t have had close to resolution I have gotten here. Very happy to support this business.

Multiple purchases went well I've purchased from Nyxi multiple times now. Despite the fact that the items ship internationally, I've received all my items within the specified time frame for each order. I do enjoy their products. With some of the joycons, I do occasionally have to disconnect and reconnect them to fix glitchiness that sometimes occurs after waking up my system. It's not too frequent, but I should note it. I like the size and feel of their joycons as well, especially the Wizard. I haven't dealt with their customer support for anything, so I can't speak to how that goes. Overall, I feel like they offer some good Nintendo Switch accessories.

Wizard controllers should include… Wizard controllers should include original style sticks (Gamecube). Every other model could have the joypad frame for wireless play shaped like the whole controller just like wizard. I need specific replacement parts for Athena transparent model, the black plastic piece that has LB, RB and sync buttons, with the LED indicators. Can’t find it anywhere else.

Just a perfect experience Just a perfect experience. I LOVE your Products, the Hyperion is my absolute favorite joycon, so I‘ve had to try the Wizard and your Pro Controller. You are getting better and better every year.

I recommend Nyxi wizard 💯💯 I got my controller yesterday,The one thing I like about the controller is they use hall effects joystick. I am very happy I wish Nintendo could learn from you