Multiple purchases went well I've purchased from Nyxi multiple times now. Despite the fact that the items ship internationally, I've received all my items within the specified time frame for each order. I do enjoy their products. With some of the joycons, I do occasionally have to disconnect and reconnect them to fix glitchiness that sometimes occurs after waking up my system. It's not too frequent, but I should note it. I like the size and feel of their joycons as well, especially the Wizard. I haven't dealt with their customer support for anything, so I can't speak to how that goes. Overall, I feel like they offer some good Nintendo Switch accessories.

Great but.. Easy and fast. 1 complain I do have is, I got confused. Apparently there’s another NYXI website which I thought it was you guys. Was going to purchase there but my payment didn’t go through, thank god! I found your official Twitter page and from there clicked on your official website. I don’t know why there’s a 2nd nyxi website.

Biggest scam Worst communication ever. Bought a GameCube joy con and never received a confirmation. Never got registered to my account either and the company does not answer message though email and you can’t speak with someone. Actually happy to have gone through PayPal to help me with a refund since Nyxi doesn’t care about their customers.

BEST switch controllers. So these are amazing. I much prefer these over the original controllers that came with the switch. They make holding the switch feel so much better. Like you have a better grip on it. Even using it docked with the joycons docked on the thing that attaches them together is awesome. It feels so much easier to hold. I LOVE these. I recommend them to all my Animal Crossing friends because of how much easier it makes doing terraforming and little intricate things. Best Buy for my switch ever.

Placed an order. Placed an order. Changed my mind, and I was able to easily and quickly cancel and get a refund. (I sent a message and received a reply 90 mins later, not sure exactly where their support is based but this was at 1am lol.) I have since re-ordered the Hyperion on 4th January. Timescale given was 12 to 20 days. Due for delivery today (day 13). They use Yodel from customs to your house. Also, I sent another message on 6th Jan, and received a reply within 24 hours, so completely different experience to above review. I signed up as a member and used the "message" tab on their website in the accounts sections, rather than sending an email. (I think Chinese New Year holidays have started which may be having some impact, but they should have made arrangements to still reply in a timely manner in my opinion.) You can check order status in the "orders" tab too. Also, company is moving to a different website (nyxigame,com), but it is exactly the same company as current nyxigaming.com site.