Having done Hunt A Killer and Empty… Having done Hunt A Killer and Empty Faces I was excited when this new series came and I have not been disappointed. Totally enjoyed it and can't wait for the next series

Absolutely love the storyline it is… Absolutely love the storyline it is intriguing and it really makes you think i think the password cipher was a little hard but other than that no problems

Quite disappointing Unfortunately waited to open the first box until we already had 3 of them on the table and now have 4. The remaining 3 may never be opened. I don't get the high reviews. You get a letter, a few (cool and high quality!) trinkets, and some card that you supposedly can use to access a website. I don't get how they can even call this a game. There was no game or mystery or story to the box. Just a letter about someone who went missing with no real clues or instructions on what you are even supposed to do. I'm glad others liked it but I will never buy one of these kind of boxes again. Was really looking forward to something interesting to do with my wife.

Apocalyptically Amazing !! It’s an alien apocalypse mystery story! Hello!!! Buy this, it’s honestly so much fun. Hunt a Killer, Empty Faces, Earth Break- all worth it. Hours and hours of fun and totally worth the price (when a regular escape room is $25/hour). Great activity to do by yourself or with your buddies. Plus there’s a huge online community of people swapping theories and hints, it’s really engaging. Love this company!

Customer service is a little slow The game sounds fun, I guess my problem is with the customer service. The person that is answering me is nice enough, but it takes an entire day for them to give me one reply, this is probably all my fault though. I mistyped my email, and have been going back and forth for 5 days now trying to get my email corrected so I can login my account to keep track of things. She updated it, but it still does not let me in. I can't even reset the password because it doesn't recognize my email. I am guessing the customer service reps work from home, and do not have a VOIP like Ring Central to be able to take and make calls. So after this 5 months that we signed up for to get a good handle on the experience, I will be cancelling this box. The game sounds fun and all, but not sure that would be enough to help me through with the CS side of things. *Update* After my review was posted they contacted me, and 24 hours later the issue was resolved. Good follow up to a rough experience.