Maybe your money is better spent elsewhere.... After the initial 5 month subscription ran out, I noticed a pending charge for another 5 month subscription. I tried to hunt down any sort of way to cancel with this company. I was unable to find any published method so I reached out to their chat line on Jan 6 and Jan 9. The Jan 6 was responded to on the 16th. The 9th was responded to on the 20th. In the meantime, I filed a dispute with my credit card company. The company responded to my credit card claiming I never contacted them to cancel my subscription. If you must get involved with this service, make sure to document the cancellation information and put a note on your calendar. Their business model appears to require them to make it difficult to cancel. They should spend more money increasing customer service which they could get by saving money from the people that are tasked with spending hours writing deceptive responses to credit card disputes.

Very happy with the boxes, not customer service Very happy with the boxes I have received. Completed them with a group of friends - a bit hit with all of them. Just not happy with customer service. Have contacted them twice will billing issues but no response yet.

Absolutely love the storyline Absolutely love the storyline! I am impatiently waiting on Episode 2. If you love an immersive apocalyptic mystery that only you can solve with the right tools then this box is for you. The company is amazing, shipping is fast and if you get stuck or have questions there's a online community ready to help out. However, it can be very addictive and watch out for the rabbit holes!!

Quite disappointing Unfortunately waited to open the first box until we already had 3 of them on the table and now have 4. The remaining 3 may never be opened. I don't get the high reviews. You get a letter, a few (cool and high quality!) trinkets, and some card that you supposedly can use to access a website. I don't get how they can even call this a game. There was no game or mystery or story to the box. Just a letter about someone who went missing with no real clues or instructions on what you are even supposed to do. I'm glad others liked it but I will never buy one of these kind of boxes again. Was really looking forward to something interesting to do with my wife.

The puzzles are difficult enough and… The puzzles are difficult enough and take a while to complete. There is lots to go through in each box and I don't think there is anything else like it.